Affetto Italiano Reviews 

1,056
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the secure, careful packaging that successfully keeps delicate items and perishable goods fresh and intact during transit. People also deeply love the authentic taste and exceptional quality of the traditional Italian products, specifically highlighting delicious pastries, fine cheeses, and savory meats. However, some people mentioned experiencing occasional delivery delays or receiving perishable items close to or even past their expiration dates. Others also noted rare instances where delicate bakery items arrived damaged or certain products did not fully match their initial expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic taste of items like... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the exceptional standards... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy placement and very... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional experiences. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased to have found Affetto Italiano. I initially stumbled across them when looking for gluten free pizza bases for my mum. I placed an order for various items (Con Affetto, #8653). Delivery was... See more

Rated 5 out of 5 stars

Always a great service especially packing of dairy products and meats. Hand freezer bags as well for pick-nics. Fast efficient service and I’ve passed your name on to others who may use your service.... See more

Rated 5 out of 5 stars

I had an issue with the delivery at first by DPD (order#5729), but not only did they reply quickly and say they will arrange a replacement but they actually DELIVERED it themselves! That’s a long... See more

Rated 5 out of 5 stars

I purchased Rhum Baba and Aragostini They arrived as promised on the website - I love DPD deliveries. They had a decent best before date - I am on my own so I could treat myself daily😄. The Rhum... See more


Company details

  1. Online Food Ordering Service
  2. Cheese Shop
  3. Cold Cut Store
  4. Deli
  5. Dessert Shop
  6. Italian Grocery Store

Written by the company

Affetto Italiano is a well-known supplier of authentic Italian food imported direct from artisan producers at the heart of rural Italy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,056)

81 reviews in the last 12 months

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Rated 3 out of 5 stars

The cannoli arrived as a box of crumbs…

The cannoli arrived as a box of crumbs - I took photographs. It wasn't possible to serve these to my guests. What was left amongst the crumbs was very nice and I've had this cannoli before. Excellent product but delivery by post is clearly hit and miss!
Con Affetto ORDER #13893

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious cannoli

the cannoli were delivered quickly and efficiently . They are truly delicious. Each time I wat one I can imagine being in Sicily. I will be ordering more before long!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Small but perfectly formed!

Small, but perfectly formed! I bought two boxes for hubby's birthday, instead of a birthday cake. Turns out, it was a great idea. They were the hit of the day. No idea how they keep them so crunchy, despite being sent in the post. But, that is the magic! Wonderful -- all three flavours were popular.

April 28, 2025
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Rated 5 out of 5 stars

Authentic Italian delivered to my door

I ordered some speck which is hard to find outside the Dolomites. The meat is beautiful in colour and delicious in taste. It arrived promptly in an insulated bag with a small cooling pad to keep it fresh. Excellent service, even the delivery driver had a smile as if he knew what was inside the box!
Con Affetto #4526

April 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Definitely worth the money

Finally decided to order the mixed box, they were delivered quickly, absolutely gorgeous and I would definitely recommend, great idea to do a mixed box as well so you can try each flavour

Con Affetto 13618

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful cannoli!

Wonderful cannoli both the gluten free and non gluten free were thoroughly enjoyed! Will definitely be buying more!

March 27, 2025
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Rated 5 out of 5 stars

Excellent customer service and great prodcts

Everything I have ordered and received has been excellent. I particularly like the guanciale which has helped me make some great pasta dishes. The sweets are wonderful too.
There was an issue with the courier last time I ordered from the company and I rang up to say how long the parcel had taken to arrive. It was NOT the fault of Affetto Italiano but they were very happy to help and gave me a refund for some cheese which had gone a little soft…….. even though I didn’t think it was necessary.
I would highly recommend them.
Con Affetto 4225

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

very disappointed

very disappointed. called but no return to my message. labelling wrong. pastry very hard. fillling gloopy. def not what i was ecxpecting

February 24, 2025
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Rated 5 out of 5 stars

Beautiful

They are a wonderful treat especially for coeliacs like me. Because it was cheaper in the long run to get double so not to pay postage I did but I was a bit greedy whoops

February 24, 2025
Rated 4 out of 5 stars

Delicious and easy to order

The order arrived promptly and I was kept informed. The cannoli were fresh and delicious. A couple were slightly crushed but taste not affected!

Con Affetto
13163

February 25, 2025
Unprompted review

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