Affetto Italiano Reviews 

1,056
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the secure, careful packaging that successfully keeps delicate items and perishable goods fresh and intact during transit. People also deeply love the authentic taste and exceptional quality of the traditional Italian products, specifically highlighting delicious pastries, fine cheeses, and savory meats. However, some people mentioned experiencing occasional delivery delays or receiving perishable items close to or even past their expiration dates. Others also noted rare instances where delicate bakery items arrived damaged or certain products did not fully match their initial expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic taste of items like... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the exceptional standards... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy placement and very... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional experiences. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased to have found Affetto Italiano. I initially stumbled across them when looking for gluten free pizza bases for my mum. I placed an order for various items (Con Affetto, #8653). Delivery was... See more

Rated 5 out of 5 stars

Always a great service especially packing of dairy products and meats. Hand freezer bags as well for pick-nics. Fast efficient service and I’ve passed your name on to others who may use your service.... See more

Rated 5 out of 5 stars

I had an issue with the delivery at first by DPD (order#5729), but not only did they reply quickly and say they will arrange a replacement but they actually DELIVERED it themselves! That’s a long... See more

Rated 5 out of 5 stars

I purchased Rhum Baba and Aragostini They arrived as promised on the website - I love DPD deliveries. They had a decent best before date - I am on my own so I could treat myself daily😄. The Rhum... See more


Company details

  1. Online Food Ordering Service
  2. Cheese Shop
  3. Cold Cut Store
  4. Deli
  5. Dessert Shop
  6. Italian Grocery Store

Written by the company

Affetto Italiano is a well-known supplier of authentic Italian food imported direct from artisan producers at the heart of rural Italy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,056)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Pure tasting Italian Provolone cheese.

Most impressed with the fresh and really great tasting Provolone Piccante 250gm piece of cheese.
Arrived in double quick time, in a rolled cold sleeve wrap with frozen ice blocks. Ordering and selection was easy and fast. Impressed and satisfied.

February 6, 2025
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Rated 2 out of 5 stars

disappointed

I had to throw away the Pecorino and Provolone cheese I ordered. Even though the packaging says they expire in two months, neither cheese tasted fresh. I wasn’t impressed with the Parmesan cheese either. I was disappointed with my order, especially since this company has great reviews, and I expected much more.

January 7, 2025
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Rated 5 out of 5 stars

My No1 for Italian grocery and customer service.

My goto supplier for quality Italian ingredients and thoughtful, helpful customer service. I had an Italian friend come up to visit me this weekend and I made her Pasta alla Gricia. I look to her for rating the ingredients I use and she told me the Guanciale was very, very good indeed.
I also ordered anti pasti charcuterie including mortadella, Napoli salami, bresaola all excellent and the pecorino Romano was superb, again Gioia remarked how good the Pecorino was. Affetto deliver as well so I’m lucky to have found them.

January 10, 2025
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Rated 5 out of 5 stars

Heartwarming Food

This was my first time ordering from Affetto Italiano and I wasn't disappointed! My cannolis & Argostine were out of this world! You could taste the love that had gone into them with each bite. Fast & great customer service with prompt delivery. Thank you

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous cheese selection and lovely…

Gorgeous cheese selection and lovely quality of products. The delivery is a bit expensive but it’s really worth it!! I have ordered twice now, and it has been a great experience both times. Highly recommended 💖 Grazzie mile #conaffetto xx

November 30, 2024
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Rated 5 out of 5 stars

Wonderful produce

The selection of cheeses and hams is fantastic along with great service
We buy several times a year and have never been disappointed
I even recommended affetto to 2 ladies who were making their cheese selection at a major supermarket
We are taking a " cheese selection " to our relations for Christmas day

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service quick to respond to…

Amazing service quick to respond to queries and ensure I get all my goodies just before Christmas….. the confectionery is to die for fresh and amazing quality would order again all day long thank you guys for such great service and goods

December 19, 2024
Unprompted review
Rated 2 out of 5 stars

Stale Cannoli

Ordered a box of 9 cannolis. They arrived stale and were considerably out of date. Phoned the company via a mobile number on the website. I explained what had happened and he told me to text him the details of the order and he’d arrange a replacement. 2 weeks later after chasing him up again he issued a replacement and also a refund.

December 2, 2024
Unprompted review

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