After Diamonds Reviews 565

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items like rings and necklaces often exceed expectations and look even better in person. Many people highlight the efficient delivery service, with numerous orders arriving quickly, sometimes even ahead of schedule. The overall service is consistently described as brilliant, with consumers appreciating the helpfulness and responsiveness of the team, especially when dealing with specific requests or custom orders. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than initially expected. A few other people also felt that communication regarding order status or tracking information could be improved, leading to some uncertainty about their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the products, noting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy website to interact with, products delivered as expected and are lovely. Takes quite some research to get confident with lab diamonds, I ended up here after many hours of reading and revi... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of 1 carat hoops in white gold on Friday and they arrived at lunchtime on Saturday . Good packaging and a certificate included . The earrings themselves are great quality! You can defin... See more

Company replied

Rated 5 out of 5 stars

My experience with After Diamonds was excellent. The first necklace I ordered whilst beautiful, wasn’t quite what I wanted. I engaged with customer services and nothing was too much trouble. They arra... See more

Company replied

Rated 5 out of 5 stars

I made a call to after diamonds after seeing there diamond Eternity rings on line I was was told it could take upto 3 weeks as it wasn't in stock so i ordered an hour later Ordered 27/11/2025 in... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Please visit our online store at AfterDiamonds.co.uk to browse our diamond jewellery and see the quality and value for yourself.

Written by the company

What Does After Diamonds Offer?
We believe everyone should be able to own and enjoy beautiful diamond jewellery. Our mission is to make owning exceptional authentic diamond jewellery a reality with our UK-designed and handcrafted collections. We started After Diamonds to offer high-quality diamond jewellery at accessible prices. We have chosen to use lab-created diamonds in our jewellery to offer the best value in diamond jewellery. Lab-created diamonds are chemically, physically, and optically identical to mined diamonds, but they are created in a laboratory rather than dug out of the ground. This means that lab-created diamonds are more environmentally friendly and ethically responsible than mined diamonds, as they do not require the same resource extraction and labour. In addition to their ethical and environmental benefits, lab-created diamonds also offer excellent value for money. With After Diamond’s jewellery, you can expect to buy larger diamonds of higher quality than your budget would allow when choosing natural diamond jewellery. Because they are created in a controlled environment, laboratory-created diamonds are more consistent in quality than mined diamonds, which can vary widely in terms of clarity, colour, and other characteristics. You can be confident that you are getting a high-quality diamond when you purchase lab-created diamond jewellery from After Diamonds. At After Diamonds, we are dedicated to offering our customers the best possible shopping experience, and we stand behind the quality of our diamond jewellery with a lifetime workmanship guarantee. If you have any questions or concerns, please do not hesitate to contact us. We will be happy to help you find the perfect piece of diamond jewellery to suit your needs and budget.
First Impressions Matter!
Based in the UK, we offer our diamond jewellery worldwide. All deliveries are free and fully insured. Since first impressions count, when you choose jewellery from our collections, your order will be sent to you in our exquisite distinctive packaging. Before opening the box, After Diamonds jewellery will make you happy!

Contact info

4.8

Excellent

TrustScore 5 out of 5

565 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Beautifully made piece of jewellery and…

Beautifully made piece of jewellery and delivered within the time frame predicted

September 10, 2025
After Diamonds logo

Reply from After Diamonds

Thank you for your kind words. We’re so pleased to hear you’re happy with your jewellery and that it arrived right on time. We hope you enjoy wearing it for many years to come.

After Diamonds Team

Rated 5 out of 5 stars

Great service

Great service

September 8, 2025
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Reply from After Diamonds

Thank you for your kind feedback. We’re delighted you were pleased with the service.

After Diamonds Team

Rated 5 out of 5 stars

Service was absolutely faultless

Service was absolutely faultless. It was seemless and they went out of their way to help. A pleasure to deal with.

September 1, 2025
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Reply from After Diamonds

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience was seamless and that our team could go the extra mile to help. It was an absolute pleasure to assist you, and we hope to delight you again in the future.

After Diamonds Team

Rated 1 out of 5 stars

I contacted as there was no hall mark…

I contacted as there was no hall mark on the gold , and no body has replied , very disappointed

May 21, 2025
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Reply from After Diamonds

Thank you for your feedback. We did respond to your original message within 24 hours, but it seems our email may not have reached you. We’ve since sent a follow-up and kindly ask that you return the piece for inspection so we can resolve this for you.

Please be assured that every piece of jewellery we make is hallmarked, as this is a legal requirement in the UK.

After Diamonds Team

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, lovely packaging and fast delivery. Lovely looking product!

September 9, 2025
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Reply from After Diamonds

Thank you for your kind words. We’re delighted to hear you were happy with the pricing, packaging, delivery, and the product itself. Your feedback means a lot to us, and we look forward to serving you again in the future.

After Diamonds Team

Rated 5 out of 5 stars

Fantastic necklace

Fantastic necklace, came in a lovely presentation box also. Perfect gift
Staff at after diamonds very helpful

September 8, 2025
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Reply from After Diamonds

Thank you for sharing your experience. We’re delighted to hear that you loved the necklace and presentation, and that our team was able to be of help. It’s wonderful to know the piece made the perfect gift. We truly appreciate your support and look forward to serving you again.

After Diamonds Team

Rated 5 out of 5 stars

Recipient very pleased.

Recipient very pleased.

September 8, 2025
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Reply from After Diamonds

Thank you for your feedback. We’re delighted to hear the recipient was pleased with their gift, and we truly appreciate you choosing us for such a special purchase.

After Diamonds Team

Rated 5 out of 5 stars

Superior Quality

Amazing prices fantastic quality. Very very pleased with the rings I ordered. Communication was to the point and delivery was as stated. Brilliant experience will certainly buy from them again.

September 5, 2025
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Reply from After Diamonds

Thank you so much for your wonderful review. We’re thrilled to hear that you’re pleased with both the quality and value of your rings, as well as the communication and delivery process. It’s fantastic to know your experience was brilliant, and we look forward to welcoming you back again soon.

After Diamonds Team

Rated 5 out of 5 stars

Ordered diamond necklace from After…

Ordered diamond necklace from After Diamonds. I had to wait a couple of weeks as the size I requested wasn’t immediately available. Communication with company was very good. Received necklace yesterday and I couldn’t be more delighted. It is exquisitely beautiful. Item was safely wrapped and very well presented. Absolutely delighted. Thank you . Highly recommended.

September 9, 2025
Unprompted review
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Reply from After Diamonds

Thank you for your kind review. We’re delighted to hear that you are so pleased with your diamond necklace and that it lived up to your expectations. We truly appreciate your patience while we prepared your requested size, and we’re glad our communication kept you reassured throughout. It’s wonderful to know you were happy with the packaging and presentation as well. Your recommendation means a lot to us, and we hope you enjoy your necklace for many years to come.

After Diamonds Team

Rated 5 out of 5 stars

Tennis bracelet

I ordered 4 ct tennis bracket. That was not in stock. Was informed promptly that it would be made.
Was made and delivered within the week. Great service.

August 28, 2025
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Reply from After Diamonds

Thank you for sharing your experience. We’re so pleased to hear that you were kept well informed, and that your tennis bracelet was made and delivered so quickly. It’s wonderful to know you’re happy with the service, and we truly appreciate your kind feedback.

After Diamonds Team

Rated 5 out of 5 stars

I am delighted with my ring

I am delighted with my ring - better than I expected. Wasn’t in stock when I ordered but wait time expected 3-5 weeks - took 6 but worth the wait and kept informed of delay when I asked.
Hasn’t put me off ordering again.
Lovely company - thank you.

September 2, 2025
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Reply from After Diamonds

Thank you so much for sharing your lovely review with us. We are delighted to hear that you are so happy with your ring and that it turned out even better than you expected. We truly appreciate your patience while waiting a little longer for your order and we are glad you felt kept updated during the process. It means a lot to know that you would order from us again and we look forward to helping you with something special in the future.

After Diamonds Team

Rated 5 out of 5 stars

The staff were helpful and everything…

The staff were helpful and everything was sorted in a timely manner. Absolutely recommended!

September 2, 2025
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Reply from After Diamonds

Thank you for taking the time to leave your review. We are really pleased to hear that our team was able to help and get everything sorted quickly for you. Your recommendation means a lot to us.

After Diamonds Team

Rated 5 out of 5 stars

Highly recommended

My item was out of stock, but I was given the option to keep my order & wait for it to be made.
I was given a clear timescale and everything arrived on time.
Good communication throughout too.

September 2, 2025
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Reply from After Diamonds

Thank you for your review. We are pleased to know that the process was clear and that your order arrived right on time. It is great to hear that you were happy with the communication along the way.

After Diamonds Team

Rated 5 out of 5 stars

Quality over the price

Quality is much over the price I have paid for the product. I'm very satisfied

September 2, 2025
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Reply from After Diamonds

Thank you for your kind feedback. We are delighted to hear that you are so satisfied and feel the quality of your piece is excellent value.

After Diamonds Team

Rated 5 out of 5 stars

Men's Engagement Ring

The ring was delivered within the After Diamond notified time. The ring was beautiful and the packaging was excellent.

September 2, 2025
After Diamonds logo

Reply from After Diamonds

Thank you for your review. We are so pleased to hear that your ring arrived on time and that you were happy with both the piece and the packaging.

After Diamonds Team

Rated 5 out of 5 stars

Great service from Miriam

Great service from Miriam . Super fast delivery.

August 29, 2025
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Reply from After Diamonds

Thank you for your kind feedback! We're delighted to hear that you received such great service from Miriam and that your order arrived so quickly. We'll be sure to share your comments with her — it will mean a lot.

After Diamonds Team

Rated 5 out of 5 stars

A beautiful product at an amazing…

A beautiful product at an amazing price. The service provided by After Diamonds was first class.

August 28, 2025
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Reply from After Diamonds

Thank you for your wonderful feedback! We're thrilled to hear that you're happy with your purchase and that you found both the product and price to be exceptional. It's great to know our service met your expectations — delivering first-class experiences is always our goal.

After Diamonds Team

Rated 4 out of 5 stars

Out of Stock, after order placed, arrived in good time.

Have only had a quick glance at our order as it is a gift for my wife later in the year, the item looks exactly as described. We also had the "out of stock" after we placed the order issue that some others have reported, however the item was received within the three weeks estimated ETA, thankfully I was ordering in advance of when required.

August 27, 2025
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Reply from After Diamonds

Thank you for sharing your feedback. We're glad to hear that your order arrived on time and that the item looks exactly as described. We appreciate your understanding regarding the temporary stock issue and are pleased that everything worked out within the estimated timeframe. Your patience and planning ahead made all the difference, and we’re delighted we could deliver as promised.

After Diamonds Team

Rated 5 out of 5 stars

A perfect gift delivered exactly as…

A perfect gift delivered exactly as expected.

August 19, 2025
After Diamonds logo

Reply from After Diamonds

Thank you for your lovely feedback! We're delighted to hear that the gift was perfect and arrived exactly as expected. It’s always our goal to make every purchase special, and we’re so pleased we could deliver on that promise.

After Diamonds Team

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