Agarwal Packers and Movers Ltd. Reviews 294

We are happy to share that we received our household goods from Mumbai to London in good shape. The packaging and the coordination were really good, although it took a bit longer than expected to reach the destination. Overall, the packaging was intact and safely reached our house in London. I appreciate the efforts by Bhavya and Devika as they were very helpful and supportive throughout the process. Thanks

Do not sign any consignment with them. Most unprofessional packers & movers company

My dining table was damage by this team. In the name of trust, they are looting the money. It costed me 50% costlier than Market. Not only this, the labour came without supervisor and they took some of my households. The packaging was not done properly and the labour giving excuses that this is war time so APML has not given proper bubble wrap and other stuff for packaging. Pls don't trust this brand. Heavy damage they will do. I even had a Insurance than also they are saying you repair the item and present me bills. And bill should be printed from carpenter. This is too much

They are dalal type activities not directly… this Agarwal is doing their activities based on commission basis- DALAL type …
Not recommended at all

Prompt in responses,
Kolkatta officials very polite and professional.
Delivered as per commitment.
Professional staff

The entire process was smooth . Goods were delivered at a reasonable price with good packing without any damages. Highly recommend APML for any international transfer from India

The team which comes for packing, pickup, drop and assembly lacks complete professionalism. The start fighting with you for tip and would not accepted anything below Rs 500 per person. Would start abusing if you refuse. Additionally, my washing machine and sofa both were damaged but the claim team is not supportive. They just keep playing in loop, taking excuse asking for same documents again and again. Would never recommend such unprofessional service to anyone.

Terrible service, fake promises, delayed delivery and zero customer support. Do Not Use APML.
Half of my items haven’t reached.
Delivery delayed by two day for no legitimate reason, one lorry has been stood on my door step for 18 hours with no labour showing up to unload.
Second lorry is lost somewhere yet to arrive.
This is the situation when I paid extra for a single larger lorry.
In terms of customer service all I’m getting is fake promises, no escalation channel, no one taking responsibility to address my issues.
Customer care service - for new bookings it takes them 10 seconds to pick up the call, but for delivery status option - there is absolutely no response.
Utterly disappointing service. And they charge you 100% upfront fee, so there’s zero leverage left with you, all you can do is be at their mercy and wait for days for your stuff to arrive after the due date.

All over good service on time and safely

When we were planning to relocate from Hyderabad to Phoenix ( USA), we researched intensely for the reliable packers . Luckily we selected Agarwal packers and movers limited as final choice. The entire team of APML are so efficient, courteous, hard working and polite . The executive was very sincere and kind throughout the process. The packing team and supervisor did exceptional packing using quality materials meeting the international standards. The loading was done smoothly in a perfect manner . Thank you entire team😊

Worst company and worst employees. They ask for payment first and then delivered the goods… after payment they throw you goods like scrape. Better to go with local or near by movers and packers

My experience with Agarwal Packers and Movers (APML) has been extremely frustrating and completely unacceptable.
This company engages in highly misleading practices by quoting inflated insurance amounts to create a false sense of security for customers. In reality, the insurance coverage is practically meaningless, as the reimbursement process is opaque, delayed, and results in compensation that is nowhere close to what was initially promised.
Furthermore, the conduct of their staff is deeply unprofessional. During both loading and unloading, their personnel openly demand tips, putting customers in an uncomfortable and coercive position. Such behavior reflects a serious lack of discipline and accountability within the organization.
I strongly advise everyone to avoid Agarwal Packers and Movers (APML – “Chhote Bhaiya”) at all costs. Customers should be aware that the so-called insurance benefits are misleading, and the actual compensation received may be less than the amount indirectly extracted through forced tipping.
This has been an extremely disappointing experience marked by poor service quality, lack of transparency, and unethical practices.
Agarwal Packers and Movers is hands down the most pathetic service I’ve ever dealt with—complete frauds and nothing but thieves. Don’t even think about booking them. They damaged my LED TV and now they’re refusing to pay the insurance claim—absolutely shameless and dishonest people.

I recently relocated my personal belongings from Germany to India, and I’m extremely pleased with the entire experience. From start to finish, everything was handled smoothly and professionally.

A special thanks to Ms. Sriparna for her exceptional support throughout the process. She was always responsive, helpful, and ensured that everything went seamlessly.

All my belongings arrived safely and on time, without any issues. The Agarwal Packers and Movers team did a fantastic job, and I truly appreciate their efficiency and care.

Highly recommended for anyone looking for a hassle-free and reliable relocation service!

I had a very bad experience with APML, the sales staff over committed and team never delivered. Had to push team to pack and take stuff from home as per 2 days commitment which they were planning to take 3 days at leasure, had to push for clearance to load in ship, worst was service at Dubai, they left the boxes without unpacking, furniture was wrongly fixed, bunch of unprofessional team , had to spent my own team to unpack and on top took 2 months of fight to get paid for broken items with multiple escalation , for 70K of broken items they started with 5k of payment with rude and unprofessional staff to communicate. Horrible experience and would never recommend anyone to go with APML.

Excellent, speedy, professional service to say the least. Consignment was expected in 7 days but it reached within 3 days. Hats off to the entire team for their service

I found the services to be excellent. The packing was done so meticulously for each item that all my goods whether small or big including crockery reached me with zero damage.

The packers arrived on time. The team were efficient and packed all household goods really well. They were polite and courteous. They answered all my queries.

The team was constantly in touch once my stuff arrived from US to Mumbai port , and delivery was made very professionally. we are very happy with the services provided.

Excellent work and support by Shivam, Sachin and Aakash. Highly recommend APML.

Happy with the services provided. The team was constantly in touch with me once the items arrived from Hong Kong to Mumbai and then further on to Hyderabad. The delivery was made very professionally. Over all, a very happy customer who will vouch for the professionalism of the AMPL team members.