Air Arabia Reviews 

Fantastic service thank you for everything

Comfortable travel with air Arabia

Space. Incredibly tight both horizontal and vertical. My knees had no space and you crammed the cabin horribly to maximize your profit. Pls. Some respect to your clients

AIR ARABIA ..I JUST LOVE TO TRAVEL. I FEEL VERY COMFORTABLE

Nice kru & arrival on time even delay take off due to airport clearence..safe fly with your airline for the 1st time...thank you so much..i will repeat again next time

I loved flying with Air Arabia. The staff are courteous and everything was well organized. I recommend flying with the airline!

Great service and nice staff! Bookingprocess is very easy and it was a nice flight.

There are always taxes that appear in your ticket at the end. And they add extras that I don't need, then I have to check what is added to remove it. But the flight was on time.

Very disappointing experience with Air Arabia. They changed / delayed my flight, which caused me to miss my onward connection, so I had to buy new, more expensive tickets and also pay for a hotel overnight because the next available flight was only in the morning. I submitted a claim with the details, but Air Arabia did not reimburse these expenses. The disruption was caused by their flight schedule change, yet they left all the extra costs on the passengers. Poor customer service and no accountability — I would not recommend Air Arabia for connecting trips.

We always prefer Air Arabia as it serves our purpose for a direct service to Sharjah.
Air Arabia has been providing on time service, and every aspect from handling of the checkin to boarding the plane was a great experience.
The only improvement part would be to ensure that on board personnel are provided with inter-personal skills training for enhancing the people interactions.
Overall yes, I do prefer to travel Air Arabia.

Great value for money. Enjoyed my shortest trip ever. From Sharjah to Doha. I loved it.

Air Arabia has a very user friendly website/app to book flight,quick check in with regular reminders . The process of check in at Airport was very swift and fast with no hassle. Flight from Sharjah to Jaipur and back was in time and reached before time as always.I am a regular traveller on Air Arabia flights and very comfortable with aircraft wide seats and punctuality,

The worst airline in the Middle East to ruin the name of Emirates and Etihad.

The worst airline in the Middle East if not in the World. Don't recommend at all.

Great flights an cheap

My mother in law travelled with Air Arabia from Ahmedabad to Nairobi on 10 June 2026. Overall, her experience was very good.

The airline staff were helpful and assisted her whenever necessary. Since she does not understand English, the support provided by the staff made her journey much smoother and more comfortable.

I would like to suggest a few improvements. It would be helpful if Air Arabia could introduce more discounted fares for passengers. In addition, I believe wheelchair assistance should be provided free of charge for elderly passengers or travellers with very limited education who may not understand English and require guidance throughout their journey.

Where wheelchair assistance is not available, Air Arabia could consider assigning an escort to assist such passengers through immigration, security checks, and boarding procedures until they are safely on the aircraft. Similar assistance during transit at Sharjah would also be very beneficial, especially when the layover time between connecting flights is short. An escort could help passengers move quickly through security clearance and reach the correct departure gate on time.

Thank you to the Air Arabia team for making her journey safe and comfortable.

Air Arabia has always been punctual, value for money, comfort timing etc..

I have had better opinion about this air company, as I flew before and never had issues.
Its sad to say but I’m extremely disappointed. I hope they will work on their issues.

The airline cancelled my flight from London to Phuket for 01-Apr-2026 with the advice that a full refund (less service fee) or credit would be issued. I opted and submitted a request for a refund and, despite multiple follow-up attempts, have been ignored and not received anything. The only response I had from the airline from any of my contact attempts was when I advised them I would be raising a credit dispute, which I had to do as was subsequently ignored. Fly the airline at your own risk as you will get no support if anything goes wrong.