Kept informed of delivery date. Phone 30 mins before arrival. 2 people arrived who were polite, worked quickly, set up bed, checked it was in correct location in room and left taking all packaging. Wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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The delivery guy's phoned me twice to keep me advised that they were running a little late which was very helpful, also they kindly carried the mattress upstairs for us. Unfortunately they went away s... See more
Company replied
The two delivery men worked around a problem with my cold water supply. The shut off tap would not close, but by turning off the house water supply and some careful work they were able to install my... See more
Company replied
The drivers arrived at the delivery’s slot, they called before hand to ensure I was home and ready. They were very kind helping to bring the bed frame and mattress all the way up the second floor thr... See more
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
258K reviews
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Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very pleasant and delivered on time and…
Very pleasant and delivered on time and very helpful
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great Service - would recommend!
Delivery ran according to timing set out. Staff came and were efficient and friendly. They made sure to clean up after themselves and even offered to take opened packaging away once they finished. They also help to set up the TV and all the linked parts. Overall a great service and would deffo use again where possible.
August 21, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Kept informed with regards to delivery…
Kept informed with regards to delivery times. The 2 delivery persons were polite and helpful.
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Arrived as predicted and made sure…
Arrived as predicted and made sure parcel actually handed over
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Friendly helpful crew
Friendly helpful delivery men took great care with everything went the extra mile to make sure everything was as it should be. They are a credit to the company
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
I could track my order on line and…
I could track my order on line and driver phoned to say he would be there shortly and he was.
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
On time and help with carrying on to my…
On time and help with carrying on to my property
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Big wardrobe
Excellent service phoned when was half hour away very professional and friendly many thanks
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very dedicated delivery men
Very dedicated delivery men, despite the lorry breaking down and them having to get a different van to move the mattresses to and having to deliver at nine pm they still made the delivery! I was impressed.
August 21, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
The 2 man delivery team were excellent
The 2 man delivery team were excellent. Arrived on time and assembled my new bed with ease and very professionally. I didn't take their names but both were a pleasure to deal with, very polite and nothing was too much trouble. Thank you for delivering my new bed so well.
August 21, 2026
Unprompted review
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great communication and on time
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
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