I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... See more
Company replied
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See what reviewers are saying
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Company replied
Cannot fault this company or product, let alone the transport, I have been purchasing quite a few panels , black , oak , then I decide to do more stuff & feel bad about ordering additional panels whic... See more
Company replied
4.9
Excellent
596 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good value and good quality panels
Good value and good quality panels - only issue was delivery took longer than I wanted but we just had to move back our plans so leave enough time for delivery. Communication was good though.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Yolanda,
Thank you, Yolanda! We’re glad you were happy with the quality and value of the panels. We also appreciate your understanding regarding the delivery time, and it’s great to hear that our communication kept you updated throughout.
Kind regards,
Alden & Vales
Delivery was excellent driver rang 30…
Delivery was excellent driver rang 30 minutes before. And helpful when bringing into house.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Donna,
Thank you, Donna! We’re delighted to hear the delivery went smoothly and that our driver was helpful getting everything into your home. We really appreciate your kind feedback! 😊
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Lee,
Thank you, Lee! We’re pleased everything arrived on time and that you had a smooth experience with us. We really appreciate you choosing Alden & Vales and taking the time to leave a review.
Kind regards,
Alden & Vales
brilliant service quick delivery and on…
brilliant service quick delivery and on time and rang before they delivered would use again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Jack! We’re really pleased to hear everything arrived quickly, on time and with good communication from the driver. We truly appreciate the recommendation and hope to see you again soon! 👍
Another purchase from this excellent company
Another purchase from this company! They are excellent communicators, deliver a great product quickly and at a good price.
The panels look fabulous
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Bob! It’s fantastic to have you back again. We’re so pleased you’re happy with the communication, delivery, price and, most importantly, the panels themselves. We really appreciate your continued support!
Great service exactly what we needed
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Paul! We’re delighted that everything was exactly what you needed. We really appreciate you taking the time to leave us a review.
The panels are great quality and really…
The panels are great quality and really make a classy difference to the lounge. Very happy and would 100% recommend
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you so much! We’re thrilled to hear the panels have made such a classy difference to your lounge. We really appreciate the 100% recommendation and hope you enjoy the finished result! 😊
Fantastic service and a price that…
Fantastic service and a price that can’t be beaten. So glad I found this company and already placed my next order.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Lynn! We’re delighted you found our price unbeatable and were happy enough with your experience to place another order already. We really appreciate your support and look forward to your next delivery!
Wow!
Wow! There’s nothing more I can say. From ordering to delivery everything went really smoothly and a special mention to Saad the delivery driver, he was so helpful.
Will definitely be looking to buy more products from this company in the future
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Adrian! What a fantastic review! 😊 We’re especially pleased that Saad made such a great impression and was helpful throughout the delivery. We’ll be sure to pass your kind words on to him. We look forward to helping you with your next project!
Goods as described and delivered on time
Goods as described and delivered on time
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Caroline! We’re pleased to hear your goods arrived on time and exactly as described. We really appreciate you choosing us and taking the time to share your experience.
Fantastic service
Fantastic service, wall panels look stunning can’t wait to fit them. Driver was great helped me get them in the house and text me before the day of delivery with a time. 10/10 will order here again!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, James! We’re delighted you’re happy with the panels and that our driver was so helpful getting everything into the house. We really appreciate the 10/10 recommendation and hope the finished walls look fantastic! ⭐
Very good quality outdoor panels which…
Very good quality outdoor panels which has bought my garden to life
August 8, 2026
Unprompted review
Reply from Aldenandvale
Thank you! We’re delighted to hear the outdoor panels have brought your garden to life. We really appreciate your kind feedback and hope you continue to enjoy them!
Very happy with product would use this…
Very happy with product would use this company again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Scott! We’re really pleased you’re happy with your product and would use us again. We truly appreciate your support and look forward to helping you with your next project!
Delivery quicker than expected and…
Delivery quicker than expected and brilliant quality
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Neil! We’re delighted the delivery was quicker than expected and that you’re impressed with the quality. We really appreciate you taking the time to recommend us!
Excellent service and quality will…
Excellent service and quality will recommend to anyone and will also be doing other rooms with these aswell
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Jo! We’re thrilled you’re happy with both the service and quality, and it’s fantastic to hear you’re planning to use the panels in other rooms too. We look forward to seeing you again!
Really well priced panels with quick…
Really well priced panels with quick delivery. Extremely good quality panels .Very helpful and great communication would recommend.10/10
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Etai! 😊 We’re delighted you’re so happy with the quality, price, delivery and communication. A 10/10 recommendation means a lot to the whole team. Thank you for choosing us!
Good timing and delivery driver was…
Good timing and delivery driver was great
Panels are as expected from pictures
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Adam! We’re pleased the delivery went smoothly and that the panels matched what you expected from the pictures. We really appreciate your feedback!
Repeat customer
Repeat customer, great quality panels and great delivery service!! Had to add to the order after processing and dealing with customer services was easy.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Gemma! It’s always fantastic to welcome a returning customer. We’re glad our team could make adding to your order nice and straightforward, and we really appreciate your continued trust in us!
Delivered on time and good company to…
Delivered on time and good company to order from, will order again when it’s time for the hall.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Barrie! We’re pleased everything arrived on time and that you had a good experience ordering from us. We’ll look forward to helping you when you’re ready to transform the hall!
Fantastic panels
Fantastic panels, look even better when they are up. Great price highly recommended to anyone. Delivery was fast and professional much thanks.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Thank you, Stuart! We’re delighted to hear the panels look even better once installed. 😊 We really appreciate the kind words about our price, quality and delivery, and thank you for recommending us!
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