I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... See more
Company replied
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A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would no... See more
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Company replied
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
4.9
Excellent
579 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great looking panels and quick delivery…
Great looking panels and quick delivery service. Called in the morning and said they would be here at the time they promised.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Anna-Marie,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the panels and our quick delivery service.
It’s great to know our team kept to the time promised after your call. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Panels were exactly as advertised and…
Panels were exactly as advertised and the delivery date was bang on with excellent service!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Michael,
Thank you for your wonderful review! We’re pleased to hear that the panels were exactly as advertised and that your delivery arrived right on schedule.
We really appreciate your kind words about our service and your support!
Kind regards,
Alden & Vale
I have ordered many panel as they are…
I have ordered many panel as they are amazing quality and look absolutely stunning ! Highly recommended!
June 10, 2026
Unprompted review
Reply from Aldenandvale
Hi Danielle,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’ve ordered from us multiple times and continue to be impressed with the quality and appearance of our panels.
It means a lot to know you find them stunning and would highly recommend us. Thank you for your continued support!
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi Sophie,
Thank you for your kind review and recommendation! 😊 We really appreciate you choosing Alden & Vale and hope you’re delighted with your order.
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi Sanjeev,
Thank you for your lovely review! We’re delighted to hear that you were happy with the service.
We really appreciate your support and thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Wow! I am in LOVE 😍
I LOVE wooden panels!! the wooden slats are exactly how I wanted them to be, packed well and the colour is spot on! Absolutely beautiful and so stylish! They also kept me updated of when they were 30 minutes away which I found so helpful having 2 small children 😀 thank hank you so much!! So happy I got these on sale too! 😍🥰
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Raquel,
Thank you for such a wonderful review! 😍 We’re absolutely delighted to hear that you love your wooden panels and that the colour, finish and packaging were exactly what you were hoping for.
We’re especially pleased that the 30-minute delivery update was helpful, particularly with your two little ones. It’s great to hear that the sale price was an added bonus too! 🥰
Thank you for choosing Alden & Vale and for sharing your experience!
Kind regards,
Alden & Vale
Great communication
Great communication. Quality product at a affordable price. Delivery fast and effective. Incredibly helpful driver. Would buy again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Michelle,
Thank you for your fantastic review! 😊 We’re really pleased to hear that you were happy with the communication, product quality, pricing and delivery.
It’s wonderful to hear that our driver was incredibly helpful and that you would buy from us again. We really appreciate your support!
Kind regards,
Alden & Vale
Number 1 Wall Panelling Company
Easy, hassle free transaction. Great price, kept informed about the delivery, driver even left the goods in a safe place as requested. If you want wall panelling, this is the company to deal with.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Dan,
Thank you for such a fantastic review! 😊 We’re delighted to hear that everything was easy and hassle-free, from ordering through to delivery.
It’s great to know you were kept informed and that the driver was able to leave your goods safely as requested. Your recommendation means a lot to us!
Kind regards,
Alden & Vale
Quick to deliver after ordering
Quick to deliver after ordering. The website is easy to work with. Would order again
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Christine,
Thank you for your lovely review! We’re pleased to hear that you found our website easy to use and that your order was delivered quickly.
We really appreciate your support and would be delighted to serve you again! 😊
Kind regards,
Alden & Vale
No messing around job done
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Stu,
Thank you for your review! We’re glad to hear everything went smoothly and the job was done without any hassle.
We really appreciate you choosing Alden & Vale!
Kind regards,
Alden & Vale
Very happy with the product and very…
Very happy with the product and very helpful the service. The delivery man are helpful, ask if it's okay to put in the garden and they do it. I will buy again..
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Mary,
Thank you for your lovely review! 😊 We’re delighted to hear that you’re very happy with the product and found our service helpful.
It’s great to hear that the delivery driver checked with you before leaving the panels in the garden. We really appreciate your kind words and look forward to serving you again!
Kind regards,
Alden & Vale
Great service and brilliant delivery
Great service and brilliant delivery. Bought panel in and was helpful. The quality of the panel is amazing really pleased. Will be ordering again.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Mrs Finney-Edwards,
Thank you for your fantastic review! We’re delighted to hear that you were impressed with the quality of the panels and had such a positive delivery experience.
It’s wonderful to know you’re pleased with your purchase and plan to order again. We really appreciate your support! 😊
Kind regards,
Alden & Vale
Great panels very sturdy and easy to fit.
Have used this company before for the panels in my bedroom so I knew the quality would be good, kept informed on delivery and chose dark oak panels which are really nice.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Maria,
Thank you for your wonderful review! 😊 It’s fantastic to hear that you’ve used us before and trusted us again for your new panels.
We’re delighted that you’re happy with the quality, ease of fitting and your choice of Dark Oak. We really appreciate your continued support!
Kind regards,
Alden & Vale
Great service
Great service. Was kept up to date with the order details and delivery details. Delivery driver was early and very helpful. Great service all round
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Paul,
Thank you for your fantastic review! We’re really pleased to hear that you were kept fully updated throughout your order and that the delivery driver was early and helpful.
It’s great to know you had such a positive experience from start to finish. 😊
Kind regards,
Alden & Vale
Good quality
Easy process , good delivery service and good solid panels
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Ayub,
Thank you for your review! We’re pleased to hear that you found the ordering process easy, the delivery service good and the panels solid and high quality.
We really appreciate your support!
Kind regards,
Alden & Vale
Great service and on time delivery
Great service and on time delivery
Very happy with the product
I will definitely use them again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Munzer,
Thank you so much for the lovely 4-star review! 😊 We’re really pleased to hear you were happy with the service, on-time delivery and product.
We’re only wondering… **what could we have done to earn that last little star? ⭐😂** We’d love the chance to make your next experience a full 5-star one!
Thank you again for your support, and we look forward to serving you again.
Great service and delivery experience
I've not had a chance to put these together yet but the customer service and delivery emails have been great.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Farzan,
Thank you for your lovely review! 😊 We’re delighted to hear that you’ve been happy with our customer service and delivery communication so far.
We hope you’re just as pleased with the panels once you get them installed. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
No complaints at all.
Got a phone call from the driver. Told me he could delivery a day early. Arrived promptly with no complaints from me. In good condition too.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi John,
Thank you for the fantastic feedback! We’re delighted to hear the delivery went smoothly and that our driver kept you informed. It’s great to know your order arrived promptly and in good condition. 😊
Kind regards,
Alden & Vales
Really helpful and polite.gave him two…
Really helpful and polite.gave him two cans of coke as it was hot.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Arthur,
Thank you for your kind review! We’re pleased to hear you found our delivery service helpful and polite. We hope you enjoy your new panels!
Kind regards,
Alden & Vales
Well made products and fair prices
Well made products and fair prices. Customer service is excelent, helped me to make changes in my order.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Zsolt,
Thank you for your lovely feedback! We’re delighted you were happy with the product quality, pricing and customer service. We’re always happy to help with order changes where we can. 😊
Kind regards,
Alden & Vales
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