A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would no... See more
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I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... See more
Company replied
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... See more
Company replied
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... See more
Company replied
4.9
Excellent
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and on time delivery
Great service and on time delivery
Very happy with the product
I will definitely use them again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Munzer,
Thank you so much for the lovely 4-star review! 😊 We’re really pleased to hear you were happy with the service, on-time delivery and product.
We’re only wondering… **what could we have done to earn that last little star? ⭐😂** We’d love the chance to make your next experience a full 5-star one!
Thank you again for your support, and we look forward to serving you again.
Great service and delivery experience
I've not had a chance to put these together yet but the customer service and delivery emails have been great.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Farzan,
Thank you for your lovely review! 😊 We’re delighted to hear that you’ve been happy with our customer service and delivery communication so far.
We hope you’re just as pleased with the panels once you get them installed. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
No complaints at all.
Got a phone call from the driver. Told me he could delivery a day early. Arrived promptly with no complaints from me. In good condition too.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi John,
Thank you for the fantastic feedback! We’re delighted to hear the delivery went smoothly and that our driver kept you informed. It’s great to know your order arrived promptly and in good condition. 😊
Kind regards,
Alden & Vales
Really helpful and polite.gave him two…
Really helpful and polite.gave him two cans of coke as it was hot.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Arthur,
Thank you for your kind review! We’re pleased to hear you found our delivery service helpful and polite. We hope you enjoy your new panels!
Kind regards,
Alden & Vales
Well made products and fair prices
Well made products and fair prices. Customer service is excelent, helped me to make changes in my order.
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Zsolt,
Thank you for your lovely feedback! We’re delighted you were happy with the product quality, pricing and customer service. We’re always happy to help with order changes where we can. 😊
Kind regards,
Alden & Vales
Great delivery service,product looks…
Great delivery service,product looks great ,*****
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Jamie,
Thank you for the great review! We’re really pleased to hear you were happy with the delivery service and how the product looks. We really appreciate your support.
Kind regards,
Alden & Vales
Can’t fault this company
Can’t fault this company. From ordering to delivery I was well informed and the panel quality is excellent. Once I have finished this living room project I will definitely be ordering more for other areas of the house. I highly recommend them. Happy customer
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi John,
Thank you for such a fantastic review! We’re delighted that you were kept informed throughout your order and that you’re so pleased with the panel quality. We look forward to helping you with your next project! 😊
Kind regards,
Alden & Vales
Excellent quality great price compared…
Excellent quality great price compared to other companies. Quick efficient delivery
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Michelle,
Thank you for your wonderful feedback! We’re delighted you were impressed with the quality, value for money and efficient delivery. We really appreciate you choosing Alden & Vales.
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Ryan,
Thank you for your kind review! We’re really pleased to hear you had an excellent experience. We truly appreciate your support.
Kind regards,
Alden & Vales
It good material nice boards the…
It good material nice boards the delivery man was good called me a day before of delivery to make sure somebody at home nice staff I
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Hashmatullah,
Thank you for your lovely feedback! We’re delighted you were happy with the boards, delivery driver and service. We really appreciate your kind words. 😊
Kind regards,
Alden & Vales
Excellent service
Excellent service, delivery on time and the panels are amazing and nice, thick quality. Mine have been installed, ready for paint and already looks stunning! Would definitely order again. Would highly recommend!
August 7, 2026
Unprompted review
Reply from Aldenandvale
Hi Aaron,
Thank you for the fantastic review! We’re so pleased to hear you’re happy with the quality of the panels and the delivery service. It’s brilliant to know they’re already looking stunning installed and ready for paint. Thank you for the recommendation! 😊
Kind regards,
Alden & Vales
Second time ordering panels from here…
Second time ordering panels from here and really happy with them.
A lot cheaper than buying in the shops!
Great delivery. Really happy with these products once again!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Nicola,
Thank you for choosing us for a second time! We’re delighted you’re happy with the panels once again and found them great value compared with buying elsewhere. Your continued support means a lot to us. 😊
Kind regards,
Alden & Vales
Great customer service
Prompt delivery, great looking panels, and excellent customer service, Ashleigh was very helpful throughout
August 7, 2026
Unprompted review
Reply from Aldenandvale
Hi Neil,
Thank you for your fantastic feedback! We’re pleased to hear you were happy with the delivery, panels and customer service. We’ll be sure to pass your kind words on to Ashleigh. 😊
Kind regards,
Alden & Vales
Fantastic product
Fantastic product. Would happily buy from them again. Will be recommending to family and friends
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi John,
Thank you for the fantastic review! We’re delighted to hear you loved the product and would happily recommend us to your family and friends. We really appreciate your support.
Kind regards,
Alden & Vales
Good service
Good service. Kept in the loop on delivery. Panels look nice but haven’t been painted yet. Will upload a photo when done.
August 12, 2026
Unprompted review
Reply from Aldenandvale
Hi Louise,
Thank you for your lovely feedback! We’re glad you were kept updated throughout the delivery and are happy with how the panels look so far. We’d love to see a photo once your project is finished!
Kind regards,
Alden & Vales
Excellent Service
Excellent Service
I first came across this company through Facebook, and this is now the third time I have purchased a panel from them. I have been very happy with my experience every time.
The communication is excellent, and the customer service is very helpful and professional. The price was also very good, especially as I purchased it during a promotion. Delivery was quicker than I expected as well.
Everything went smoothly from ordering to delivery. I would definitely recommend this company and will continue to buy from them. Great service, good communication, good prices and reliable delivery. Thank you!
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Tucha,
Thank you so much for such a detailed review! We’re incredibly grateful that you’ve chosen us for the third time and have been happy with your experience each time. It’s fantastic to hear that our communication, customer service, pricing and delivery have all met your expectations. We truly appreciate your continued support and recommendation. 😊
Kind regards,
Alden & Vales
Easy to use the website when ordering
Easy to use the website when ordering,
Delivery was quick, the gentleman even carried in for me
Good quality products
Definitely be using again
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Amanda,
Thank you for your fantastic feedback! We’re pleased to hear you found the website easy to use, the delivery quick and the products good quality. We’re especially glad our driver was able to carry the panels inside for you. We look forward to welcoming you back again!
Kind regards,
Alden & Vales
Reply from Aldenandvale
Hi Adam,
Thank you for your kind review! We’re delighted to hear you’re happy with the quality and found our prices reasonable. We really appreciate your support.
Kind regards,
Alden & Vales
Outstanding Business
Ordering was a swift and straightforward process, and the item arrived precisely on the date that was provided. There were no issues whatsoever with the delivery. The product itself met all expectations, exhibiting excellent quality. I anticipate making another purchase in the near future. I wholeheartedly recommend this company.
August 9, 2026
Unprompted review
Reply from Aldenandvale
Hi Adn,
Thank you for such a fantastic review! We’re delighted to hear that you found the ordering process straightforward, your delivery arrived exactly when promised, and the product met your expectations.
We really appreciate your recommendation and look forward to welcoming you back for your next purchase! 😊
Kind regards,
Alden & Vale
The quality is great and price is right…
The quality is great and price is right I’m very impressed with the service and the quality
August 13, 2026
Unprompted review
Reply from Aldenandvale
Hi Mian,
Thank you for your wonderful review! 😊 We’re really pleased to hear that you’re impressed with both the quality of the product and our pricing.
We truly appreciate your support and kind words about our service!
Kind regards,
Alden & Vale
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