Good service. Yet to see results from products bought. Micro ingredients pumpkin seed oil and palmetto and separately powder supplements for peri and menopause by ebor
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My package was not delivered to my address, with a Royal Mail proof of delivery picture showing a door that is not even on my road. RM mix up surely but despite contacting The Find twice haven’t hear... See more
Good service, item received very fast and was exactly as on description. I took one start off as communication about order is very poor. There is no information about progress on your order. I’ve just... See more
Company replied
Such a wonderful company! Don't let the limited number of reviews put you off! I was looking to find my Emma Hardie fash wash at a discounted price & stumbled across this site. It offered the most con... See more
Company details
Written by the company
A LITTLE FIND is the home of conscious living, we take pride in being an online-only department store selling a mix of sustainable products across Beauty, Home, Lifestyle, Wellness, Kids & Tech. We are a UK based independent founder led business, who carefully source innovative, sustainable products from unique brands that work to enhance our customers' everyday life.
Contact info
Moor place, 1 Fore Street Avenue, London, EC2Y5EJ , London, United Kingdom
- customer.support@alittlefind.com
- alittlefind.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not get refunded
Did not get refunded
I ordered a "Intro Gua Sha Tool" beginning of June 2024. At that time, the company's name was "The Find". I immediately returned it and waited for a £40 refund. A month ago I decided to contact them and after many "Address not find" emails, I finally managed to find the new name ("The Little Find"). I filled a form on their website a month ago and no reply.
I would be cautious buying from this company - "The Great Avoid"!
Impressive in every way!
Great service. Super speedy delivery & great communication during the whole transaction.
My purchases are products that I use regularly so the discount was very welcome! Very happy and duper impressed. Thank you
Do not use
Do not use. Placed an order to the value of nearly £100 . It didn’t arrive and they ignore all messages and emails. They do however keep emailing with further discount codes !! I will never use them again
No communication and no stock
I ordered a yoto and case but my order did not arrive. I have chased and chased multiple times but most of their contact options don’t work, they don’t respond on any social media. A month later I’ve been told they can’t fulfil the order and they’ll refund me. Really disappointed. I hope the refund comes quickly.
Pot luck whether your order will arrive or not
Ordered 2 weeks ago and have had no communication. I know a lot of people who ordered at the same time and they received within 1-3 days (without paying extra for postage). I’ve tried contacting multiple ways but they do not respond to emails. Very poor company that they can’t communicate with their customers and only some people receive their orders. I know quite a few people in the same boat as myself as well so hit and miss whether your order will arrive or not. Very disappointing!
Seeing a lot of bad reviews so I just…
Seeing a lot of bad reviews so I just wanted to add a good one! I’ve placed 3 separate orders in the 45% off sale, for yoto headphones, tonie figures and herb kits. All have arrived well packaged and quickly.
Do not use
Do not use.
Wish I had seen the reviews before I ordered.
Ordered on the 13th august, nothing recieved and no dispatch email. I have tried to contact via email and the email bounced back and I have messaged via Facebook and Instagram.
Terrible company
Do not use
Do not use - ordered and received no dispatch, haven’t sent items and ignore emails and messages awful customer service
DO NOT USE
Do not use, I placed a order 3 weeks ago, they have not sent to me, NO refund, they ignore all my e-mails. I was very silly I placed another order as it sounded good price, but yet again nothing, They owe my over £600.
DO NOT USE PLEASE DO NOT USE
Ordered last week and had no update
Ordered last week and had no update. Customer service email on their emails just bounces back and no response to FB messages. Seems like a scam
Corpus
I really like all Corpus products I bought on here! Quality of products is amazing. Quick delivery.
Terrible - do not use
I got products which were so close to expiry date I could not have used them so the products were not fit for use. I found it difficult to email them as the email address on the confirmation emails and website were invalid. I finally got a response from a web form but after sending further details no one has got back to me. I’m wondering if this is a scam website.
Branded items for bargain prices
Branded items for bargain prices. Fast delivery, would recommend!
Excellent
Excellent. I only found this online retailer very recently so far I've placed 2 orders both have been perfect. Highly recommend 👌
Waiting for refund
Sent something back for a refund, it has now been a month and not received any money back. None of their email addresses or socials work.
Missing part of order - customer service email does not exist
Bought two Kinfill products in the sale recently, one bundle was missing part of the order (it does not look like the missing pieces are even available, but only the higher priced bundle was being sold).
When I wrote to customer services I got no reply, and when I followed up I received multiple bounce backs with an error message saying the email address does not exist.
I know that company switched from A Little Find to The Find, but the new contact details do not work either.
Think the business is shutting down soon as I can’t see any recent updates on social media and they don’t reply there either. Be mindful of this when considering making a purchase ~ end of July 2024.
My package was not delivered to me
My package was not delivered to my address, with a Royal Mail proof of delivery picture showing a door that is not even on my road. RM mix up surely but despite contacting The Find twice haven’t heard anything yet. Really frustrating not being able to speak to anyone the phone either.
Quality service
I recently bought Horace cream pomade from the find and the product arrived in a secure package and arrived on time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








