Just wow .Was unsure about using this site as i have never ordered before.100% recommend buying from them and it wont be my last purchase .Fast delivery and even a return label enclosed
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I’d never heard of this place but I found them through google, new balance trainers can be a pain to buy because a lot of the time you have to go direct to new balance and their delivery service isn’t... See more
Company replied
Absolutely fantastic service! I purchased a tracksuit instore for my son which turned out to be too small but I couldn’t go back to store with it as i live 3hours drive away. I contacted them and they... See more
Company replied
I only found this website by accident through a Google search on a specific product I was looking for.. I was a bit wary with mixed reviews however ordering and delivery was easy. Email confirmations... See more
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Company details
Written by the company
Welcome to Alive & Dirty, the official online store for Dirty Menswear and Kidswear. Stocking the best of fashion and sportswear from New Balance, Frequency, Cruyff, Under Armour and many more, as well as offering the finest from outdoor brands Mountain Equipment, Columbia, Berghaus, Trailberg and more.
Contact info
2-4 Sherbourne Square, L36 9UR, Liverpool, United Kingdom
- 01515417610
- customerservice@aliveanddirty.co.uk
- aliveanddirty.co.uk
4.6
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Aliveanddirty
Thank you for your wonderful feedback! We're so glad to hear you’re happy with both the fast delivery and the quality of the product at a great price. Your satisfaction is our priority, and we look forward to serving you again soon!
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Very happy
Glad I found this website had exactly what I was looking for.
Grandson going to be happy Christmas day,
Very fast delivery as well
October 3, 2024
Reply from Aliveanddirty
Thank you so much for your kind words! We're thrilled that you found exactly what you were looking for, and we’re sure your grandson was overjoyed on Christmas day. We're also happy to hear you were pleased with the fast delivery. We truly appreciate your support and look forward to serving you again in the future!
Thanks fast delivery and good service 👍
October 3, 2024
Reply from Aliveanddirty
Thank you for your great feedback! We're so glad to hear you were happy with our fast delivery and service. We truly appreciate your support and look forward to serving you again soon! 👍
Great website and excellent delivery
Great website and excellent delivery. Will use again!
September 30, 2024
Reply from Aliveanddirty
Thank you for your wonderful feedback! We’re so glad you had a great experience with our website and delivery service. We look forward to serving you again in the future!
Absolutely amazing service
Absolutely amazing service! Love the coat. I accidentally put to pick up from the shop but Steph in customer service picked up on this and emailed me to confirm it was correct.
Not many companies will do that !!
Will definitely be purchasing again
Thank you so much
September 30, 2024
Reply from Aliveanddirty
Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with the coat and our service. It's great to know that Steph could assist you in ensuring everything was correct—customer care is so important to us. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!
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Great experience!
Great experience!
Ordered an Under Armour Tee on a Saturday evening and even with standard delivery it had arrived by Tuesday. Quick service, great item and very pleased all round.
Cheers
September 16, 2024
Reply from Aliveanddirty
Thank you for your great feedback! We're so glad to hear you had a positive experience with us and that your Under Armour tee arrived quickly, even with standard delivery. Your satisfaction means a lot, and we look forward to serving you again soon. Cheers!
Great service!
Great service and quick shipping. My son is very happy with his coat.
I've shopped in their Liverpool One store as well and they have some great sale prices there.
September 10, 2024
Reply from Aliveanddirty
Thank you for your wonderful feedback! We're so happy to hear your son is thrilled with his coat. It’s also great to know you’ve had a positive experience shopping at our Liverpool One store and enjoyed the sale prices. We truly appreciate your support and look forward to serving you again soon!
Got for present love them
Got for present love them, will order from here again so quick an easy.
September 11, 2024
Reply from Aliveanddirty
Thank you for your fantastic feedback! We're so glad to hear that the gift was a hit and that you found the ordering process quick and easy. We truly appreciate your support and look forward to serving you again soon
5 Star
Would defiantly recommend and buy again. Everything was easy to navigate quick checkout and super quick delivery
September 10, 2024
Reply from Aliveanddirty
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth shopping experience with easy navigation, quick checkout, and fast delivery. We truly appreciate your recommendation and look forward to serving you again soon!
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Customer service is excellent
I made a mistake with my order and a lovely girl in the Huyton store sorted it all out over the phone, many thanks
September 6, 2024
Reply from Aliveanddirty
Thank you for your kind feedback! We’re so glad to hear that our team in the Huyton store was able to quickly assist you and resolve the issue over the phone. Your satisfaction is our priority, and we truly appreciate your support. Looking forward to serving you again soon!
Fantastic prices and quick delivery
Fantastic prices and quick delivery.
First time buying from here and I am always aware of using somewhere for the first time. Didn’t help that my bank asked if it was a legit payment. 🙂 Would most definitely use this shop again. Price for my trainers was so good I bought two pairs.
September 2, 2024
Reply from Aliveanddirty
Thank you for your fantastic feedback! We’re so glad to hear you had a great experience with our prices and delivery. We completely understand the concerns when shopping with a new store, but we're happy you chose us! It’s awesome that you loved the price on your trainers enough to grab two pairs. We can’t wait to serve you again in the future!
Great service ❤️
September 3, 2024
Reply from Aliveanddirty
Thank you so much for your kind words! We're thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon! ❤️
Very professional as my order was going…
Very professional as my order was going to shop instead of my address and without any problems they changed it themselves.
August 19, 2024
Reply from Aliveanddirty
Thank you for your wonderful feedback! We're so glad to hear that our team was able to quickly and professionally resolve the issue with your order. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again soon!
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Reply from Aliveanddirty
Thank you for your feedback! We're so glad to hear that your experience was quick and easy. We appreciate your support and look forward to serving you again soon!
Brilliant company
I’d never heard of this place but I found them through google, new balance trainers can be a pain to buy because a lot of the time you have to go direct to new balance and their delivery service isn’t exactly brilliant. These guys blew me away though, ordered yesterday afternoon and arrived today and customer support is really fast and friendly. Thank you!
August 8, 2024
Reply from Aliveanddirty
Thank you so much for your amazing feedback! We're thrilled to hear that you had a great experience with us, especially when it comes to the fast delivery and friendly customer support. We aim to provide a seamless service, and we're so glad we could exceed your expectations. We look forward to serving you again soon!
Haven't received anything and alive and…
Haven't received anything and alive and dirty say with courier and courier says still with retailer.
August 2, 2024
Reply from Aliveanddirty
Thank you for your feedback, and we truly apologize for the delay and confusion surrounding your order. We understand how frustrating this experience must have been, and we're glad to see that your order was eventually delivered. We appreciate your patience and are committed to improving our service to ensure a smoother experience in the future.
Ordered and the delivery driver threw…
Ordered and the delivery driver threw it over my back fence the parcel was not there when I got home, so had no stuff for a holiday and seems there’s nothing they can do about it I’m out of pocket over a week later still nothing from them
April 29, 2024
Unprompted review
Reply from Aliveanddirty
Thank you for your feedback, and we sincerely apologize for the experience you had with your delivery. We understand how upsetting it must have been to return home and find that your parcel was not where it was expected. We're glad to hear that your items were eventually replaced and refunded, but we truly regret the inconvenience caused in the meantime. We appreciate your patience and hope to provide a better experience for you in the future.
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Ordered a Mammut windbreaker, arrived next day!
I ordered a Mammut windbreaker, was in stock and priced very well. Website easy to navigate and ordering process very straightforward.
Arrived the next day - brilliant service and would use again.
May 3, 2024
Unprompted review
Reply from Aliveanddirty
Thank you for your fantastic feedback! We're so glad to hear you had a smooth shopping experience and that your Mammut windbreaker arrived the next day. We truly appreciate your support and look forward to serving you again in the future!
Very bad experience with paying online.
Very bad experience with paying online.
Been waiting for a present for my brother birthday 16 days!!! And I did pay extra for next day delivery.
After messaging to this unprofessional company I did get a email back after 14 days! Saying they need to contact the courier.
After another 2 days of asking them what's going on I did a phone call.
The lady on the phone like nothing make up a story in a second that she did receive the email back just right now and the courier said it was lost ( after I was saying that for 14 days!)
Then now they are saying they can't resend this item as is no longer in stock.
DO NOT BUY ANYTHING FROM THIS SCAM WEBSIDE!
Well after all they don't care about nothing and they don't have any respect to the costumer.
THANK YOU FOR WASTE OF MY TIME AND VERY BAD EXPERIENCE
January 26, 2023
Unprompted review
Yes lad ✌🏼✌🏼✌🏼✌🏼✌🏼✅✅✌
February 26, 2022
Unprompted review
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