Just wow .Was unsure about using this site as i have never ordered before.100% recommend buying from them and it wont be my last purchase .Fast delivery and even a return label enclosed
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’d never heard of this place but I found them through google, new balance trainers can be a pain to buy because a lot of the time you have to go direct to new balance and their delivery service isn’t... See more
Company replied
Absolutely fantastic service! I purchased a tracksuit instore for my son which turned out to be too small but I couldn’t go back to store with it as i live 3hours drive away. I contacted them and they... See more
Company replied
I only found this website by accident through a Google search on a specific product I was looking for.. I was a bit wary with mixed reviews however ordering and delivery was easy. Email confirmations... See more
Company replied
Company details
Written by the company
Welcome to Alive & Dirty, the official online store for Dirty Menswear and Kidswear. Stocking the best of fashion and sportswear from New Balance, Frequency, Cruyff, Under Armour and many more, as well as offering the finest from outdoor brands Mountain Equipment, Columbia, Berghaus, Trailberg and more.
Contact info
2-4 Sherbourne Square, L36 9UR, Liverpool, United Kingdom
- 01515417610
- customerservice@aliveanddirty.co.uk
- aliveanddirty.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality shop this!!!!
Not delivered yet
Excellent customer service.
I wrote my original review (below) having not received my order. Since then, the customer service I've received has been brilliant. Only fair I updated this.
Received email 3 days ago confirming my order had been shipped, but no courier info. Received email today asking for a review, but still no delivery.
Alive and dirty Customer Service
The service was very good kept me updated to where my parcel was. Prices were excellent
Never received item complete waste of…
Never received item complete waste of time
Outstanding service
Outstanding service. I received my order the next day, securely packaged and as described.
Avoid
Ordered late Wednesday night paid for next day delivery as was leaving early Saturday morning , arrived Saturday 3pm, not Friday. Emailed Friday morning still to hear anything back, (have checked junk mail) best avoided
Great value in the sale!
Great service
Great fast service and delivered next day, kept up to date with emails every stage
Great prices and great customer service
Fab experience
Fab experience, quick delivery, good quality. Very happy.
The goods from alive&Dirty where del…
The goods from alive&Dirty where del quick and exerlent products
Excellent Customer Service.
I purchased good in January but due to having to move from my house due to my mother having underlying health issues, I never bothered opening my goods. When I did 2 weeks ago sizing was way off.
Spoke with Johnathan in Alive and dirty and he took the goods back but as it was nearly a few months the refund date was kinda gone, but they let me exchange for other items to the value of my returns and shipped them today.
Thank You
Excellent service
Excellent service. Great price and speedy delivery. Good communication and remedy of an error I made when ordering. Many thanks.
Excellent experience
Excellent experience. Goods as described and arrived on time
I have purchased from Alive and Dirty a…
I have purchased from Alive and Dirty a few times now, the clothes are great prices and the delivery is always really fast. Will defo carrying on buying from them
Quality 👏🏻
Unreal Service, ordered on a thursday Night and was with me by Saturday morning via DPD, more than Enough contact to advise where my delivery was, definitely will be using again...
great service fast delivery time easy…
great service fast delivery time easy to order item is excellent will defo be using again credit to aliveanddirty
Great service and fast delivery
Great service and arrived next day!
Happy customer
Great customer service, replied to my query re delivery to France within no time. Excellent prices, postage and packaging impeccable. Very pleased with purchases wouldn't hesitate to use again or recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








