Allo Allo logo
Visit website

Allo Allo Reviews 4,521

•
TrustScore 3.5 out of 5

3.3

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with their purchases, often highlighting that the products, particularly iPhones, arrive in good condition, sometimes even exceeding expectations regarding battery health and appearance. People appreciate the competitive pricing and the overall ease of the ordering process, with some noting quick delivery times and good communication regarding tracking. However, some people were dissatisfied with various aspects. Common issues include unexpected delays in delivery, discrepancies between the advertised and received product condition (such as scratches or lower battery health than expected), and a lack of transparency regarding additional costs like customs duties and taxes. A few customers also reported receiving faulty devices or experiencing difficulties with customer service when trying to resolve issues or process returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many customers are pleased, reporting phones in... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers report receiving phones in good working... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, with some... See more

Order

People report ambiguous experiences with order. While some customers express excitement and satisfaction with... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My phone was at least 50€ cheaper than on other sites which delivered more promptly, but who also added a delivery fee on top. Communication about delivery details wasn't great, but it arrived saf... See more

Rated 4 out of 5 stars

My order arrived later than the estimated delivery date, after 3 weeks but, it was worth the wait. My iPhone 12 mini has no scratches looks new. However, I am disappointed with the battery life, I exp... See more

Rated 4 out of 5 stars

I didn't appreciate the long delivery and the lack of access that the delivery service doesn't provide. Also the phone took a very long time to be shipped. I had to pay extra for delivery and there is... See more

Rated 4 out of 5 stars

I had to pay for Customs at high rate as though it was the new device. They didn't accept the price of the invoice that the phone was worth more. They thought it was new one. It would have been better... See more

Contact info

3.3

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Iphone review

I am happy with my order. I received it within 10 days of ordering and another thing is the iphone 📱is working perfectly fine. Thank you alloallo.com 😊

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I received my order in record time

I received my order in record time. Bought my phone 3 December 2025 and I received my delivery 10 December 2025 in a very good condition as I had expected. Throughout, I was able to track my parcel while it travelled, and the courier company constantly sent me updates on the parcel until delivery.

December 10, 2025
Unprompted review
Rated 4 out of 5 stars

I love the phone and was an easy…

I love the phone and was an easy process to order them, with the relevant information to track it. Only disappointing on the delivery dates as I paid to get it delivered in 2 days, it was received almost two weeks. Also did not know it was ordered from overseas and that I would pay Tax and Duties on top of it! As I know it’s a company in South Africa.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

My phone doesn’t want to start there’s…

My phone doesn’t want to start there’s nothing I can do with it

I want it to be returned and exchange it if there’s that option or refund me, I’ve been waiting so long for an item that is not working

I don’t believe how can you make such mistake even the colour of the phone is not the one I picked and you guys didn’t bother to email me for another preference

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

This experience has been the best unboxing the phone and finding it neatly packaged with stickers that my boys really loved and in excellent condition …

This experience has been the best -number 1 -Allo allo proved to be legit .No 2-The divice arrived in the axact form ,thus included the battery.Which,I never expected.Even the fact that the package is beautifully packaged was super special.

Thank you Allo Allo-I have recruited 2 more customers for you through my purchase

December 1, 2025
Unprompted review
Rated 3 out of 5 stars

The phone colour

The phone colour? I ordered white and you got black, the free cable? Didn't get it, the whole delivery was smooth and arrived a bit early the phone works perfectly and doesn't have any stretches or anything

December 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look