All Weather Roofline 

The difference the new windows have made to our home is incredible. The installation was clean, efficient, and finished exactly as promised, with no mess left behind.

Company does not take any responsibility for dodgy work they complete, they damaged our flooring, sold us a door that locks on its own when it is not meant to. Avoid the headache at all costs.

Spoke to a sales representative a couple of years ago and decided not to proceed - have received constant spam calls since then. I have requested to be removed from their database and assured I would be and yet they constantly call back. Disruptive and harrassing. Not at all GDPR Compliant - be wary about giving this company your details!

We had a complete set of windows and doors, including patio doors. They look good, fit well and feel safe and secure. The team who fitted them all in two days were friendly and polite, and carried on working despite the awful January weather. The house was left tidy and clean, and the rooms are now so much lighter than before.

They ring me non stop despite asking them each and every time to remove me from their marketing list. If I ask to be removed, I won’t change my mind the next time you call.

Update: they have cold called me… AGAIN! Asked to be removed… AGAIN!!!

Update 2: AGAIN! I’m lodging a formal complaint now.

Great seevice until Nov 2025 when the wheels fell off. Garage door broke for the 5th time. Good diagnosis of the fault then...nothing and its mid January. In the process of a small claim via rhe courts. Lets see what happens

The installation and ordering process is flawless! Amazing service. If that was everything would be 5 stars.

However, the calls you get after trying to push more is too much.

I also do not appreciate you phoning my wife to push a £15k extension. Telling my wife if she works 60 hours it will pay it off in no time. My wife works plenty already. But not only that, they then proceeded to give my wife advice of just dropping my daughter with a baby sitter so she can work stupid hours to pay for something we are not even interested in. Baring in mind we have already used the service and had all windows and doors done.

So, in full great for the first order and installation amazing. Your after care service and cold callers need to all be sacked or re do training on customer service.

Speak to my wife like that again. A formal complaint will be given.

We saw an instant improvement in energy savings with our new windows in Leeds. Excellent products.

UPDATE 16/06/2026 having sent them a letter before action with all the evidence photos of the faults, they still didn’t come fix the issue so I took them to court to get some money back, they admitted everything and paid up before going to court, so now I can concentrate on getting someone else to rectify the mess they must have thought I was bluffing but with all the evidence I had.
All this could have been avoided if they listened to us in the first place,
Apparently the lads have been sacked now that was working on our guttering It’s a shame I can’t give 0 stars otherwise I would.
I’ll start by saying you know it’s bad when they can’t even put a wall plug in right

This job was meant to take 1 to 2 days it was meant to be started on the 6-1-26 it wasn’t started till 8-1-26 and it’s now 16-1-26 and it’s still not sorted
Luckily I haven’t paid and I won’t be paying anything until what I got quoted for gets done and I’ll fight it all the way if needs be
I got quoted for finlock/concrete gutters removed cut flush with the wall, no they decided it would be a good idea to hammer it off which is unsafe and dangerous and it caused a right mess of my windows/frames they said they haven’t got a saw blade big enough so why the hell did they take this job on.
Then they was meant to remove 2 lairs of tiles cut back the felt and replace then put new felt back on this wasn’t done either they said they can’t do it cos of the solar panels, solar panels are no where near the bottom 2 rows.

They emptied their van into our skip that we’re paying for left it a right mess and the skip company refused to take it.
When they fitted it they was big gaps all over bodged everything with silicone there’s more silicone on my gutters than they is in Screwfix and before they left it started raining and it started leaking and guess what more silicone was used and it still did not stop the leak I’ve completely lost all confidence in them and I’d stay well clear if I was you all the negative reviews says it all really
I want to know what all my moneys going on if the jobs that I got quoted on haven’t been done I ain’t here to get ripped off so I definitely won’t be paying full price for half a job, and manager Simon still haven’t phoned like he should have, anyway sorry for the rant so the longer it takes for them to do what I got quoted for the longer it’s gonna take for them to get paid. It’s a shame you can’t upload pictures or videos
I’ll update this review on the outcome, what ever that may be

Update 16-1-26 just been in loft to have a look and I can confirm 100% the felt hasn’t been replaced and fitter dean said he hasn’t replaced it either

Update 17-1-26 been today to do the repairs still shoddy work and STILL LEAKING very frustrating workmanship
Wife finally spoke to “Simon” and he was extremely rude, pestering and tried intimidating her for payment which we didn’t make he was saying that we just didn’t want to make payment and if we didn’t sign today then all discounts would be removed I can’t believe they’re saying we got discounts to take it to £3500 haha behave, £3500 is over odds especially for this work that’s been carried out.
If you get a sales rep called PAUL SHAW+ “HOLLY” tell him to go away all he does is tell lie after lie
I’d love someone high up from AWR to come out and have a look at the work that’s been carried out I think they’d agree with everything I’ve put here

I think the only way to get all this resolved is by legal action now I’ve got enough videos and pictures for evidence now because this job is a complete mess
Under the terms of the Consumer Rights Act 2015, you have breached your contract with us by not doing the work as we agreed
PCN LS6213

We had our windows put in and everything has gone wrong with them sadly we paid cash. The windows are nice but the company and workmanship is shocking they have literally left the windows with no trim round where the water has come in and caused damage to house. This has actually made me ill through it 😭

Sales lady was great. Glazier we’re good. Customer services need more training on how to speak to people

Looking for quotes, they rang today to confirm visit and I was asked if I had a partner, I replied it has nothing to do with you, she insisted the partner would have to be present or they couldn’t confirm appointment, I said cancel then.
I don’t have anyone but that had nothing to do with them it’s all about hard selling.
Now I’m glad I cancelled after reading some reviews.
They undermined me and my position, and that I won’t tolerate

Installed incorrect door- wrong colour no number sign as requested, no knocker, letter box at bottom. Why did you give us the wrong door?

They turned up one day, installed the door, left and didn't check at any point if it was correct.

Came home and was surprised. Rang multiple times sent lots of emails no reply. This is not the door we wanted.

We also had a canopy installed. Regrets. It doesn't even work! Bought it so we don't get wet or the items we leave under don't get wet. Left pram out underneath (which we did with our old canopy because it stayed dry and it meant it got fresh). Soaked and ruined.

Please give us the correct door and take back your shoddy canopy that doesn't even do the job.

New front door and one upstairs widow purchased . Work completed at the end of November and we're happy with the product and the installation by the young man working alone was faultless. However the widow arrived without keys and despite a promise they would be sent to us we are still waiting!!

Do not want to complain so many times but this is ridiculous now.
All upstairs windows are having excessive condensation- not sorted. All upstairs windows have no insulation-not sorted, promised by salesman that windows are that good that I will not hear any noise from outside- same noise as before.
Blake needs to send a proper fitter asap to deal with everything as they took 14k for doing a bodge job
Not recommended for all the hassle

I had a big job in Hull consisting of a range of windows, french doors and a composite door. The communication was excellent, the fitters were friendly and efficient. I would highly recommend AWR, it's also worth noting I received the BRCC certificate shortly afterwards. 5*

Timely professional service. Scaffolding, advancement of contracted service completed as advertised. Prompt follow up activity to ensure standards expected were met, AWR set out to meet expected standards.

We were pleased with the product and people involved from start to finish were courteous and polite. Did not get 5 stars as needed scaffolding for one of windows which wasn’t ordered so delay in fitting. Had to call a number of times but did feel they were trying to resolve issue as quickly as possible. All done and excellent quality

Windows were booked to be fitted on the 2nd of December. Before the fitters arrived some salesman arrived dressed like he was about to start work. He came in to the house to try and quote for more windows. We then had another guy round in the afternoon still no fitters arrived to quote for the other windows. Contract stated scaffold would be required. The fitters arrived on the planned day but at lunchtime so there would have been no chance of all windows been completed. When they arrived there was no scaffold so they could only fit the small window. The fit was then re-booked for a week later. The scaffold went up on the 3rd. This then blocked the signal from my neighbor's TV. She had to go spend time at her daughters. The following week arrived but no sign of our fitters. They had been double booked. we received a phone call at 4pm stating they would not be coming. Scaffold still interfering with the neighbor's TV. The fitters finally came on the Saturday and we had all windows completed. The scaffold is still up an nobody seems to want it back. The company are more interested in selling the windows rather than fitting them. And we had to pay before the fitters left. No inspection carried out.

The fitter was on his own so I did not mind helping him.door and windows look fine although I still hear noises from outside which sails Man said we wouldn't.but the worst thing is continually phoned by them for more work sometimes twice in one day.will invest in a phonecall blocker.avoid them