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aloSIM Reviews 

2,675
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,863 reviews, reviewers had a great experience with this company. Customers frequently mention that the digital service is exceptionally easy to install and very straightforward to use during their international travels. Travelers consistently state that the dedicated customer support team is extremely helpful, highly responsive, and always ready to resolve any setup issues. Some reviewers were not happy with connection stability, mentioning occasional difficulties getting online or experiencing unexpected network failures upon arrival in foreign countries. Many consumers also noted that finding reliable signal coverage and stable network data can sometimes prove quite tricky when traveling across multiple distinct international destinations.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the service is easy to install, secure,... See more

Service

Customers consistently note ambiguous experiences with service, as while many reviewers praise the patient... See more

Product

Customers had ambiguous experiences with product, as many reviewers praised reliable connectivity across... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight extremely helpful and... See more

Application

Users describe ambiguous interactions with application, as some reviewers report that installation was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good. Would prefer you had hushed incorporated into your offers. Many problems on arrival in Canada from Italy due to connection settings. Four people tried before one young lady finally found t... See more

Company replied

Rated 4 out of 5 stars

The eSIM is easier than another type we had tried. The only issue I had was when switching between two countries in Europe it took awhile to disconnect from one and get on the other and when we landed... See more

Company replied

Rated 4 out of 5 stars

There were a number of glitches and confusing aspects but the staff were responsive to help me solve them. Some better instruction on how to avoid prematurely activating the product would be good. The... See more

Company replied

Rated 4 out of 5 stars

This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy... See more

Company replied


Company details

  1. Telecommunications Service Provider

About aloSIM

Written by the company

aloSIM is a free eSIM app available on the App Store and Google Play.

Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.

aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.

New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!

You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.

But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.

aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.

aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.

Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(2,675)

1,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So practical

Excellent network. Easy to use once we get familiar with the process.

October 28, 2026
aloSIM logo

Reply from aloSIM

Hello Nouhad,
Thanks! We're glad you found aloSIM quick and simple to use.
We strive to make this experience as simple and easy for our users as possible.
Hope to see you again on your next trip!
--Wolf

Rated 5 out of 5 stars

Online chat staff always available from…

Online chat staff always available from out of original country to help you when stuck with e-sim set up.
Fast service. Did not feel rushed.

October 28, 2026
Unprompted review
aloSIM logo

Reply from aloSIM

Hi there! Thank you for the fantastic review!
We are so glad our chat team was there for you when you needed help, and that they provided fast, patient support to get your eSIM set up seamlessly. We will make sure the support team sees your great feedback. Thanks for choosing aloSIM!
--Wolf

Rated 5 out of 5 stars

Everything worked as it should

Everything worked as it should. The instructions were very clear.

October 29, 2026
aloSIM logo

Reply from aloSIM

Hi there,
Thanks! We're thrilled you enjoyed using aloSIM and that our service was quick, easy, and to your liking.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Your on line help helped me remember…

Your on line help helped me remember what I shouldn’t have forgotten after using your product a number of times. They were patient and professional and my AloSIM is working fine. Thank you, Paul

October 28, 2026
aloSIM logo

Reply from aloSIM

Hi Paul! Thank you so much for the great review!
It is so easy to forget the setup steps between vacations, so we are thrilled our team could jump in and provide a patient, helpful refresher. We are so glad your eSIM is up and running perfectly now. We will make sure the support team sees your shoutout. Thank you for continuing to choose aloSIM, and have a fantastic trip!
--Wolf

Rated 5 out of 5 stars

I have the Asia package and use it…

I have the Asia package and use it currently for China. It was easy to install and seems to be doing fine in China.

October 28, 2026
aloSIM logo

Reply from aloSIM

Hi there! Thank you for the wonderful feedback!
We are so glad to hear that your Asia regional eSIM was easy to set up and is working perfectly for you during your stay in China. Wishing you a fantastic rest of your trip, and thank you for traveling with us!
--Wolf

Rated 5 out of 5 stars

Worked perfectly with no issues in…

Worked perfectly with no issues in China. I turned in the data line whilst in airplane mode during the flight. The esim activated shortly after turning off airplane mode.

October 28, 2026
aloSIM logo

Reply from aloSIM

Hi there! Thank you for the awesome review!
We are so glad your eSIM worked perfectly in China. Prepping your data line while in airplane mode on the flight is a brilliant tip for getting connected the exact second you land.
Thanks for sharing your seamless experience, and we hope to connect you again on your next trip!
--Wolf

Rated 1 out of 5 stars

I bought the global esim expecting a…

I bought the global esim expecting a similar quality of signal and data along all countries, and the performance in Uzbekistan and aazerbaiyan were just the worst i’ve experienced in 20 years, basically useless data

October 23, 2026
Rated 5 out of 5 stars

Most efficient network

The network connects quick and is 5g enabled. No drops and misses.

October 27, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Wonderful service.

Wonderful service.

October 27, 2026
aloSIM logo

Reply from aloSIM

Hi there, Thanks Peter!
We're glad our service was to your liking.
We truly appreciate your trust!
--Wolf

Rated 4 out of 5 stars
aloSIM logo

Reply from aloSIM

Hello there,
Thanks! We're glad you found aloSIM quick and simple to use.
We strive to make this experience as simple and easy for our users as possible.
Hope to see you again on your next trip!
--Wolf

Rated 5 out of 5 stars

Great experience overall!

Great experience overall!
I had a reliable internet connection with good speeds almost everywhere I went. On top of that, customer support was extremely helpful and guided me step-by-step through setting up the eSIM on my Samsung device. Highly recommended for hassle-free travel data!

October 25, 2026
aloSIM logo

Reply from aloSIM

Hi there, Nico! Thank you for the fantastic review!
We are thrilled that you enjoyed reliable speeds and a hassle-free connection during your trip. It is also wonderful to hear that our support team was able to provide the step-by-step guidance you needed to get your Samsung device successfully set up. We really appreciate your recommendation and hope to connect with you again soon!
--Wolf

Rated 5 out of 5 stars

Easy to connect

October 21, 2026
aloSIM logo

Reply from aloSIM

Hi there,
Thanks!
So glad our service was quick, easy, and to your liking.
We appreciate you!
--Wolf

Rated 3 out of 5 stars

Sometimes there is no service at all…

Sometimes there is no service at all and sometimes is very slow. You guys need to partner up with vivo or better companies in Brazil.

October 26, 2026
aloSIM logo

Reply from aloSIM

Hi there! Thank you for your honest review.
We are incredibly sorry that your connection in Brazil was slow and spotty! Our service relies entirely on local cellular towers, and we are always actively looking for ways to improve those connections.
Your suggestion to partner with Vivo is a great one, and I have forwarded it straight to our network team to help us improve our future coverage in Brazil.
--Wolf

Rated 1 out of 5 stars
aloSIM logo

Reply from aloSIM

Hi Jane. We apologize for the weak connection you had in Cambodia, that isn’t the experience we aim to provide.

If you can tell us which city or area you were in and your travel dates, we can review what happened. Please send those details to feedback@alosim.com and we’ll get a refund started for you under our 30-day money-back guarantee. If you travel again and need help getting connected, our team is available 24/7 via chat in the app.-- Brayan

Rated 1 out of 5 stars

I couldn’t use my data the connection…

I couldn’t use my data the connection is very very poor!

October 24, 2026
aloSIM logo

Reply from aloSIM

Hi Sheila. We apologize for this experience.

Please write to us at feedback@alosim.com with the country you were in, the city or area, and your device model, and mention this review. We can also get a refund started for you under our 30-day money-back guarantee.-- Brayan

Rated 5 out of 5 stars

Ease of using

October 26, 2026
aloSIM logo

Reply from aloSIM

Hi Michael,
Thanks! We're thrilled you enjoyed using aloSIM and that our service was quick, easy, and to your liking.
Hope to see you again!
--Wolf

Rated 1 out of 5 stars

I paid for a Bhutan sim and was never…

I paid for a Bhutan sim and was never able to get it to work.

September 22, 2026
aloSIM logo

Reply from aloSIM

Hi. Sorry that this eSIM never worked for you. Was the problem with installing it on your phone, or with getting it to activate once you arrived?

Please contact us at feedback@alosim.com and let us know which one it was, along with your device model, so we can look into what happened.-- Brayan

Rated 5 out of 5 stars

Used Is very easy

Used Is very easy

October 25, 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thanks! We're thrilled you enjoyed the experience and found it easy.
Hope to see you again on your next trip!
--Wolf

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