AlterMe Reviews 

158
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth user experience for tracking daily health, sleep, and workouts at home. Many people love the diverse workout options and find the application very helpful for maintaining their daily fitness routines and progress. Some reviewers were not happy with the expensive pricing structure and the aggressive sales pitches encountered during personal consultations. Other customers also mentioned experiencing frustrating difficulties regarding customer support response times, delivery delays, and unexpected hardware issues with devices. People frequently noted that the results provided felt overly generic and did not meet their expectations for the high cost.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, often praising the comprehensive system,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the platform is to navigate,... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers praise the helpful and top-tier... See more

Application

Clients share ambiguous opinions on application, with many reviewers praising the easy-to-use workouts and... See more

Price

Users describe negative interactions with price, frequently expressing widespread dissatisfaction over high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like being able to track my food, I would like to be able to scan barcodes. I don’t like that I have exercise suggestions every day. I’m only able to exercise three times a week. It would also be he... See more

Rated 4 out of 5 stars

I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more

Rated 3 out of 5 stars

Initially I was excited, but it is hard to wait in line for someone to trouble shoot my issues. I had to upgrade my phone which helped, but any time I have a question you have two choices: wait on hol... See more

Rated 5 out of 5 stars

I love the Alterme System. My DNA results show that Carbs aren't my enemy. Waking up each morning and getting my Readiness Score along with my workout plan keeps me motivated. I purchased the system... See more



Contact info

3.9

Great

TrustScore 4 out of 5

158 reviews

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Replied to 85% of negative reviews

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3.9

All reviews

(158)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

★★★★★

★★★★★
I love my AlterMe ring! It helps me track my sleep, my food, and my exercise, and it even tells me my biological age and how well I'm doing overall — it keeps me on track every day.
Their customer service has been wonderful every time I've needed them. When I lost my ring in Europe after losing a few pounds (it just slipped right off!), they immediately replaced it. And today, when my ring stopped connecting outside its charging case, they worked with me through every step and are sending me a replacement.
Great product, and even better people behind it. Highly recommend!
— Ceci

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have really enjoyed my ring and…

I have really enjoyed my ring and learning about what my body really needs based on sleep etc. it has helped me be more aware of when I need recovery. The work outs are great for in the go. Great for traveling!

November 5, 2026
Unprompted review
Rated 2 out of 5 stars

Not satisfied and unfortunate financing experience

Purchased on a payment plan with calculation to pay off after 12 months. Somehow payments stopped without me knowing and when I called to pay it off, I was 2 days late and customer service was not willing to work with me.

I’ve had two rings because first one lost charge capability after about 3 months. Took 2 months and 2 calls to get the replacement. Battery is still questionable in second ring.

I like the readiness score but doesn’t seem to be in tune with me. Usability of the workouts with the sounds and tones is nice.

Ring takes too long to synchronize with my phone.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I have my Alter ring since a year or…

I have my Alter ring since a year or more and I’m really happy we found each other. I love the fact that they checked my DNA and figured out my personal needs in exercising and my diet . I was so wrong for so long , pushing my body hard and never seeing the results i wanted . Now i lost some weight , do my recommended exercises every day depending on my sleep and i feel great 😊

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

AlterMe program

Been a member of the program since October of 2025!
The DNA test is very informative. My wearable has been fantastic! The meal logging and workouts are pretty great too! 10/10!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this product

I absolutely love this product. I’ve had my ring for over a year. I love that it can track my sleep, steps more accurately than my phone and the charge lasts longer than when I had a tracking watch. I encourage more people to use this product for accurate tracking.

November 5, 2026
Unprompted review
Rated 4 out of 5 stars

Recommending AlterMe

I have had a hard time being consistent with an exercise program. Time is a huge factor. I love having a variety of suggested workouts every day that I can do at home and can spend 10 minutes or 40 minutes doing a session. I signed up over a year ago, and overall have logged in almost everyday even if I don’t workout. Sometimes a stretch session is perfect to start my day. Haven’t been able to touch my toes in years and after doing the yoga sessions, was able to reach my toes. There seem to be many different types of workouts, so I don’t think I’ll ever get bored. Taking a picture of my food makes it easy to track. It feels like a personal plan combining my dna results with optimal food and exercise plan. My goals for the plan are to help keep me active as I move into retirement.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love AlterMe

I absolutely love AlterMe! This app has been such a game-changer for me. It has helped me stay active, keep myself in shape, and, most importantly, remain consistent with my fitness routine.

One of my favorite things about AlterMe is that it’s personalized to my DNA. I love getting my daily readiness score and knowing exactly what I should focus on each day based on how my body is doing. It takes the guesswork out of my workouts and helps me understand when to push myself and when to take it a little easier.

I also love how easy it is to incorporate into my everyday life. It keeps me motivated, accountable, and focused on taking care of myself, even when life gets busy.

Consistency is everything, and AlterMe has truly helped me stay on track and make my health and fitness a priority. I genuinely look forward to checking my readiness score and seeing what each day has in store.

I can’t say enough good things about this app. I highly recommend it to anyone looking for a personalized approach to fitness, motivation, and staying consistent. So happy I found AlterMe! 💪❤️

November 5, 2026
Unprompted review
Rated 4 out of 5 stars

I really like their platform

I really like their platform. I check every day to see my readiness score and i like how much they have available for exercise, recovery, and nutrition. The coaches are really helpful and knowledeable. I do wish they had tai chi in recovery, though. But they dont have it yet.

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

still waiting over a month for results

I mailed my first swab and it got lost, they sent a second swab kit. I shipped it back next day and It was recieved within a few days and I have now been waiting over a month for the results that are supposed to take 5-7 days. Customer support is an AI chat bot, kind of feels like a scam at this point.
Follow up to address their comment, I have not received any emails, calls or messages in their app. I have tried to reach out through their customer support but they just keep telling me to "hold tight".

September 16, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for sharing your feedback. We apologize for the confusion and frustration surrounding the process. We want to clarify that your results are ready and simply awaiting registration of your replacement DNA kit. Our team has been reaching out over the past few weeks with reminders and instructions to complete registration. Once registered, you'll be able to access your results. We would love to help you get this final step completed and ensure you receive the personalized insights you signed up for.

Rated 5 out of 5 stars

Great experience

Great experience. I knew and know nothing about macros and AlterMe did it all for me. Easy to open the app and see your sleep score, what you activity should be and what to eat.

November 4, 2026
Unprompted review

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