AlterMe Reviews 

179
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers had a great experience with this company. Customers frequently mention how convenient it is to track their daily fitness, sleep, and meals all within the application. Users are particularly impressed by the engaging home workouts, helpful guidance, and responsive assistance provided when needed. However, some reviewers noted issues with customer support response times and difficulties getting timely help. Some people were also dissatisfied with the overall value for money, feeling that the services were too expensive for what they offered. Others mentioned frustrations regarding device connectivity and limitations with certain product features like ring sizing or battery life.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing delight with the comprehensive fitness system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience of... See more

Application

People report positive experiences with application, highlighting its ease of use, informative features, and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the responsive team, top... See more

Value for money

Users describe ambiguous interactions with value for money, as while some reviewers felt the investment was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more

Rated 4 out of 5 stars

I have had a hard time being consistent with an exercise program. Time is a huge factor. I love having a variety of suggested workouts every day that I can do at home and can spend 10 minutes or 40 mi... See more

Rated 3 out of 5 stars

I love the ring but feel program was misleading as far as any coaching availability. The app is cool too. The mirror is very over priced as well, not as 'interactive' as led to believe when it was sol... See more

Rated 3 out of 5 stars

Initially I was excited, but it is hard to wait in line for someone to trouble shoot my issues. I had to upgrade my phone which helped, but any time I have a question you have two choices: wait on hol... See more



Contact info

3.9

Great

TrustScore 4 out of 5

179 reviews

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Replied to 81% of negative reviews

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3.9

All reviews

(179)

173 reviews in the last 12 months

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Rated 4 out of 5 stars

I found this through my employer as an…

I found this through my employer as an employee benefit. I was told that should my ring no longer fit due to weight loss, they will send me a replacement. I hope to find out some day. The battery life is decent. I have a choice to use the program via the app or paired through a machine. The app is okay. It could still use some improvements. One message says I have gap though I wear it nearly everywhere. The messages could be better explained. I use the ring along with a smart watch to track my sleep. They also had me swab my cheek to get dna to build my profile. It was an interesting read. One area said my body responds best to morning exercise though I am more tempted to do it in the afternoon. I've had this for more than 2 years. It can be awkward to wear it while gripping something like a kettlebell or stair railing. It will scratch the ring. I do not know how it compares to Oura. If I needed to reach out to someone, I get a good turn around time. I left off one star because of the app. Don't let that stop from trying it out.

November 9, 2026
Unprompted review
Rated 5 out of 5 stars

I really love my AlterMe ring

I really love my AlterMe ring. I have had a lot of issues with sleep in the past and actually being able to see how much and how deeply I actually slept and how it coincides with how I feel that day has been a game changer! Looking at my app each day to see if I’d have a higher chance of injury has been very helpful because I tend to overdo it and get injured. Seeing my stress level throughout the day really helps me track my anxiety as well. I love my ring. I love the app. I would recommend it to anyone on a health journey who really wants to know what’s going on in their body from day to day.

November 8, 2026
Unprompted review
Rated 5 out of 5 stars

★★★★★

★★★★★
I love my AlterMe ring! It helps me track my sleep, my food, and my exercise, and it even tells me my biological age and how well I'm doing overall — it keeps me on track every day.
Their customer service has been wonderful every time I've needed them. When I lost my ring in Europe after losing a few pounds (it just slipped right off!), they immediately replaced it. And today, when my ring stopped connecting outside its charging case, they worked with me through every step and are sending me a replacement.
Great product, and even better people behind it. Highly recommend!
— Ceci

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have really enjoyed my ring and…

I have really enjoyed my ring and learning about what my body really needs based on sleep etc. it has helped me be more aware of when I need recovery. The work outs are great for in the go. Great for traveling!

November 5, 2026
Unprompted review
Rated 2 out of 5 stars

Not satisfied and unfortunate financing experience

Purchased on a payment plan with calculation to pay off after 12 months. Somehow payments stopped without me knowing and when I called to pay it off, I was 2 days late and customer service was not willing to work with me.

I’ve had two rings because first one lost charge capability after about 3 months. Took 2 months and 2 calls to get the replacement. Battery is still questionable in second ring.

I like the readiness score but doesn’t seem to be in tune with me. Usability of the workouts with the sounds and tones is nice.

Ring takes too long to synchronize with my phone.

November 5, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for sharing your feedback. We’re sorry to hear about the frustrations you’ve experienced with the financing process, replacement ring, and overall performance. This isn’t the experience we want our members to have. We appreciate you highlighting both the features you enjoy and the areas where we need to improve. Our team has reached out to you directly to discuss your concerns and work toward a resolution.

Rated 5 out of 5 stars

I have my Alter ring since a year or…

I have my Alter ring since a year or more and I’m really happy we found each other. I love the fact that they checked my DNA and figured out my personal needs in exercising and my diet . I was so wrong for so long , pushing my body hard and never seeing the results i wanted . Now i lost some weight , do my recommended exercises every day depending on my sleep and i feel great 😊

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

AlterMe program

Been a member of the program since October of 2025!
The DNA test is very informative. My wearable has been fantastic! The meal logging and workouts are pretty great too! 10/10!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this product

I absolutely love this product. I’ve had my ring for over a year. I love that it can track my sleep, steps more accurately than my phone and the charge lasts longer than when I had a tracking watch. I encourage more people to use this product for accurate tracking.

November 5, 2026
Unprompted review
Rated 4 out of 5 stars

Recommending AlterMe

I have had a hard time being consistent with an exercise program. Time is a huge factor. I love having a variety of suggested workouts every day that I can do at home and can spend 10 minutes or 40 minutes doing a session. I signed up over a year ago, and overall have logged in almost everyday even if I don’t workout. Sometimes a stretch session is perfect to start my day. Haven’t been able to touch my toes in years and after doing the yoga sessions, was able to reach my toes. There seem to be many different types of workouts, so I don’t think I’ll ever get bored. Taking a picture of my food makes it easy to track. It feels like a personal plan combining my dna results with optimal food and exercise plan. My goals for the plan are to help keep me active as I move into retirement.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love AlterMe

I absolutely love AlterMe! This app has been such a game-changer for me. It has helped me stay active, keep myself in shape, and, most importantly, remain consistent with my fitness routine.

One of my favorite things about AlterMe is that it’s personalized to my DNA. I love getting my daily readiness score and knowing exactly what I should focus on each day based on how my body is doing. It takes the guesswork out of my workouts and helps me understand when to push myself and when to take it a little easier.

I also love how easy it is to incorporate into my everyday life. It keeps me motivated, accountable, and focused on taking care of myself, even when life gets busy.

Consistency is everything, and AlterMe has truly helped me stay on track and make my health and fitness a priority. I genuinely look forward to checking my readiness score and seeing what each day has in store.

I can’t say enough good things about this app. I highly recommend it to anyone looking for a personalized approach to fitness, motivation, and staying consistent. So happy I found AlterMe! 💪❤️

November 5, 2026
Unprompted review
Rated 4 out of 5 stars

I really like their platform

I really like their platform. I check every day to see my readiness score and i like how much they have available for exercise, recovery, and nutrition. The coaches are really helpful and knowledeable. I do wish they had tai chi in recovery, though. But they dont have it yet.

November 5, 2026
Unprompted review

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