Amazing customer service from pharmacist Asad Ameed, my first month on my meds have been amazing. Releif from pain is emotionally un describable. Pharmaceutical drugs have never took my pain off the w... See more
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Review summary
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Really pleased with the service and strains prescribed. My sleep has vastly improved and therefore my quality of life. I've found Alternaleaf really pleasant to deal with. The only thing I've found ch... See more
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Alternaleaf are awesome, their staff are knowledgeable, kind and caring and they always do their best to help if it is needed. They do their best to make sure you know what is going on and therefore s... See more
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I started enquiries with a different clinic but i have adhd and it just seemed really complicated; then i saw Alternaleaf and thought id try again and within weeks i’m waiting for my first prescriptio... See more
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Company details
About Alternaleaf
Written by the company
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
Contact info
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, United Kingdom
- 01283 244025
- hello@alternaleaf.co.uk
- alternaleaf.co.uk
4.6
Excellent
6K reviews
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Amazing all round experience
Amazing all round experience. Cannot fault anything. Highly recommend
July 2, 2026
Reply from Alternaleaf
Hello Sarae, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Everything was straight forward and…
Everything was straight forward and explained clearly and if I was unsure the Staff answered any questions which you are unsure with, I would recommend and the product arrived on time after ordering.
July 12, 2026
Reply from Alternaleaf
Hello Steven, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Reply from Alternaleaf
Hi Liz, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Alternaleaf
Hello Jamie, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Thank you Alternaleaf
Thank you Alternaleaf. Every part of the experience from application to first delivery has really been perfect.
July 5, 2026
Reply from Alternaleaf
Hi Jeremy, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Great Service
Ive been using Alternaleaf for a few months now and have had nothing but excellent service from them. I requested a change of prescription due to one of them being out of stock so thought I'd try 2 different ones. The request was dealt with thim 12 hours and in time for me to place my order for next day delivery! Would highly recommend them 👌
July 14, 2026
Unprompted review
Reply from Alternaleaf
Hello Susan, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Reply from Alternaleaf
Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Really understanding and helpful advice…
Really understanding and helpful advice from Megan-Rose Jerromes, I didn't feel judged or ashamed about reaching out for help, and the process has been easy to understand too!
July 15, 2026
Unprompted review
Reply from Alternaleaf
Hi Jay, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Top class communication professionalism…
Top class communication professionalism and delivery couldnt fault
July 5, 2026
Reply from Alternaleaf
Hi Michael, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Super and effective.
February 19, 2026
Reply from Alternaleaf
Hi Shane, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Initially helpful then unresponsive
Having spoken to someone helpful initially, we tried to register with them. The link did not work. We tried to email and call. Messages were left, but calls were not answered and messages not returned. Emails took days to be responded to. We gave up.
July 3, 2026
Unprompted review
Reply from Alternaleaf
Hello Lucinder, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
THANK YOU :) :)
Received my first order today and I am over the moon!
Thank you Alternaleaf for the support no judgement and of course my medical cannabis looking forward to my future appointments with you.
July 15, 2026
Unprompted review
Reply from Alternaleaf
Hi Charlene, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Everyone has been incredibly helpful…
Everyone has been incredibly helpful and a wide range of products available! Definitely reccomend
July 12, 2026
Reply from Alternaleaf
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I think I've been prescribed a great…
I think I've been prescribed a great selection to suit my needs and to get me started with this experience.
July 12, 2026
Reply from Alternaleaf
Hello Joe, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Reply from Alternaleaf
Hi Nicky, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I have never had doctors who actually…
I have never had doctors who actually listen and understand what i'm going through, they were open and supportive
July 4, 2026
Reply from Alternaleaf
Hey Kiera, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Helpful/Relaxed
Really relaxed and helpful no pressure and listened to what I had to say.
July 12, 2026
Reply from Alternaleaf
Hello Kieran, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
From start to finish was such an…
From start to finish was such an incredible job … From the first referral to receiving my items all I can say is amazing ..
I’d highly recommend them to anyone that asks
July 12, 2026
Reply from Alternaleaf
Hey Isabella, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Reply from Alternaleaf
Hello Mary, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
I can only give 4 star 'for right now' as I…
I can only give 4 star 'right now' as I am actually just still in the process. Of how operatives have been with me and interviews are done with the utmost in politeness and efficiency. I am highly impressed. One My Avenue is open I can come back and add the final star. This is an absolutel Game Changer for me, after 30+ years of a continuous illness of the CNS. I have had a trial via a friend and when I get sorted, life will change. To NOT be in constant agony is very strange for me - and I am looking forward to being able to live out of pain... wow... how incredible is that!! It is just a shame that I am still going to be missing crucial muscle for foot control, but a good 'back-slab' with continued stick use for balance... but without the step by step torture. Withought those long winter days and nights, and zero sleep for countless amounts of them... to be a thing of the past. Hey, I just read that also scientists have created a ''first'' 'Cure' for Alzheimers... All these things are amazing.
July 7, 2026
Unprompted review
Reply from Alternaleaf
Hello Brad, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
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