Extremely disappointed with Alternate. I ordered from their Danish site, but returning the product is a nightmare — they expect you to ship it back to Germany at your own expense, and for private cu... See more
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Bought a product that unfortunately did not live up to expectations and was therefore returned. I needed some assistance from support as I bought the product through my company and needed VAT e... See more
I am completely satisfied with your site and I really like everything, prices, delivery and assortment. There is only one big nuance. I have already registered on your website twice under different... See more
I am impressed how fast they send my purchase, i bougth a notebook colling pad and works perfect. Easy to purchase, good prices and great customer service! thank you Alternate!!!
Company details
Contact info
Philipp-Reis-Str. 2-3, 35440, Linden, Germany
- 0049-6403-9050-3151
- info@alternate.dk
- alternate.dk
Hasn’t replied to negative reviews
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Incredibly good customer service
Incredibly good customer service. We bought a toy helicopter which unfortunately broke the first day my son used it. We contacted Alternate, who agreed to send us a new one without us having to return the old one. Fast and good service!
Hurtig levering
Hurtig levering, god information om lev. Status. Super herfra.
Jens.
No complaints
No complaints. Fast response and invoice. Fast dispatch.
Good prices and quick shipping and…
Good prices and quick shipping and delivery of products
Excellent service
Excellent service; quick delivery, order correct, very good price.
Very good service!
Bad information
Havent got my package, UPS says the package was empty and they needed to inform the sender - i tried to send email aswell but i have gotten no answer and no information about my order

Reply from ALTERNATE.dk
Very quick delivery 😊😊
Goods delivered as promised:)
A very good experience.
Got what I ordered quickly!
High quality
High quality, Timely delivery but poor packaging, My package was open when i recieved
I get my products very fast
Extreme fast shipping from Germany to Denmark
Extreme fast shipping from Germany to Denmark, and great low prices.
Gonna buy from them again soon.
Very pleased :)
Det er som at købe en bil uden motor
Det er som at købe en bil uden motor
Like buying a car without a motor
Als würde man ein Auto ohne Motor kaufen

Reply from ALTERNATE.dk
Fast Delevery with no problems
Your package will not be delivered as…
Your package will not be delivered as you wishes. I had to pick up mine in another city, even I had wrote my "workplace" as delivery place.
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