Great marketplace, great products and competitive prices. Only point of improvement is the packaging that is kind of weak compared to the way the deliverer are threating the box.
Company replied
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See what reviewers are saying
I ordered a PNY RTX 5070 OC (triple‑fan) from Alternate. The processing time was surprisingly slow: more than 24 hours between payment and shipment, whereas competitors deliver the same product at... See more
An excellent service. They emailed me to confirm my order, then to confirm that my order was being processed, and then to tell me that it had been dispatched. My Dyson V12 arrived within the given t... See more
I'm ordering for the first time on Alternate website, and I'm totally satisfied. After making a mistake on the order, I was authorized to receive a refund, returned my package, placed a new order, all... See more
Company details
Written by the company
ALTERNATE En tant qu'une des plus grandes entreprises de commerce électronique d'Allemagne, est ici synonyme de service, de compétence, d'expérience et d'innovation depuis plus de 30 ans. ALTERNATE est également la boutique en ligne Leader et un conseiller compétent dans les domaines de l'informatique, de l'électronique grand public, du ménage, du jardin, de l'outdoor, de l'outillage et des jouets. " Les meilleures boutiques en ligne d'Allemagne 2021" C'est déjà la septième fois que ntv et l'Institut Allemand pour la qualité du service (DISQ) décernent la distinction "Les meilleures boutiques en ligne d'Allemagne " et récompensent ainsi les boutiques en ligne qui ont su convaincre les consommatrices et consommateurs. Pour la deuxième fois consécutive, ALTERNATE fait partie des lauréats dans la catégorie "Electronique sans réseau de filiales" et occupe ici l'une des trois premières places. ALTERNATE occupe aussi la première place dans la catégorie "Consumer Electronics - online" et compte, selon cette étude, parmi les "champions des marques 2021 en matière d'enthousiasme des clients".
Contact info
Philipp-Reis-Str. 2-3, 35440, Linden, Germany
- trustpilot@alternate.fr
- alternate.fr
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
32gb barettes patriot tcreate expert
Colis arrivé nickel bon produit conforme aux attente et au descriptif. 32 gb 2*16 en patriot T-create Expert dual rank magique !!!
November 9, 2022
Unprompted review
Reply from ALTERNATE.fr
Cher client,
Nous vous remercions infiniment pour votre évaluation de 5 étoiles! Votre satisfaction à l'égard de notre service nous fait énormément plaisir.
Nous serons toujours ravis de vous compter parmi nos fidèles clients.
Cordialement,
Votre équipe Alternate
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