amandahairs.com Reviews 

875
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 425 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, describing them as beautiful, soft, and full, often exceeding expectations. People frequently praise the excellent customer service, noting quick responses and helpful assistance with orders and customizations. Reviewers also appreciate the comfortable wig caps and the natural appearance of the hair. However, some customers also mentioned issues with product quality, receiving items that were thin, not true to length, or did not match the advertised pictures. There were also complaints about slow shipping times and a perceived lack of adherence to the return policy, especially for customized orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers express... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the hair's softness,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and planning to... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more

Rated 5 out of 5 stars

Both of my wigs came exactly as I ordered and pictured with a delivery in 6 days!!! Thank you I will be a forever customer if it is always this way!!! 1st time customer ordered directly from their si... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more


4.1

Great

TrustScore 4 out of 5

875 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(875)

398 reviews in the last 12 months

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Rated 1 out of 5 stars

Trying to return a wig following their…

Trying to return a wig following their own return policy requirements I have emailed them 3 times and have requested the return and sent them pictures of the wig which is in the return policy requirements. The wig took 3 weeks to get and the customer service and the shipping time is horrible. DO NOT Buy from this company you will be taking a huge risk!!!!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Wig

Although the delivery took longer than I’m used to (I usually get my wigs in three days) I like the color although I wish it could have been more blonde color in the wig. Other than that it was great, curls great etc…..

May 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Hair🔥💯

I Love my wig & I’ll be ordering again for sure !!!! 🥰😩 thank youuuuuu!! Amandahair for the great service & communication ima happy customer literally tho I have no complaints. -Keaira 🫶🏽

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a wig It wasn't the color or…

I ordered a wig It wasn't the color or the length that I ordered I paid over $300.00 dollars for a wig that was nothing like the photo I tried to return and get a refund AMANDA would not give me my refund stating it's in there policy not to return custom wigs amanda offered me $15.00 US this is a terrible company please take your business else ware they are a FRUAD customer service is horrible I'll never purchase from amanda ever again

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Ive ordered several wigs from Amanda…

Ive ordered several wigs from Amanda hair, the quality same been so great and im a beginner. Easy hair and lace to work with. Always melts down!!! Customer service has been great to when I was looking for my package they responded back in a timely matter.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

I love amanda hair,lace blends so well

I was a little hesitant at first, but the Bohemian-style wig I bought turned out to be absolutely amazing! I saw it in a video on TikTok, and when it arrived, I thought it was perfect. It came pre-plucked, and the lace blends so well. It feels breathable, and it has the adjustable straps and drawstring at the back— I wear it securely with almost no shedding. The curls look gorgeous, too! Seriously, giirls, I will definitely be buying more wigs from Amanda in the future! Next time, I’d love to try out a style with highlights!

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Quality & Misleading Return…

Terrible Quality & Misleading Return Policy
I ordered a 30-inch curly wig, and what I received was completely unacceptable. The lace was an unnatural orange colour, making it unusable, and there wasn’t even enough hair density to create a proper middle parting. It looked nothing like the pictures advertised, which is extremely misleading.
To make matters worse, when I contacted the company to return the item, I was told they were unable to accept a return—despite clearly stating on their website that they offer a 30-day return policy. This is completely dishonest and very frustrating.
The wig is still in the exact same condition as when I received it—I haven’t tampered with it at all—yet they continue to drag out the return process with no resolution.
Overall, a very disappointing experience. Poor quality product, false advertising, and even worse customer service. I would not recommend this company to anyone.

June 3, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

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Rated 1 out of 5 stars

Do not waste your money and time on…

Do not waste your money and time on this website. I purchased a wig a few weeks ago and the wig does not look anything like the picture. The wig is a piece of crap. I also have submitted pictures and the seller is giving the runaround about a refund.

May 26, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

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