The product is beautiful, the shop is clean and inviting. The staff are very helpful and friendly. Only thing letting you down is your online ordering. It may have been a glitch/one off but nail that... See more
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Ambala went downhill rapidly when it was bought by a different company than the traditional company that had run it for years. On line service was basically non existent and the quality was poor. How... See more
lovely product and nice packaging However we had ordered a click and collect for 11.00 am and when we arrived at 11.15 the order was not ready and they just started fulfilling it. It would be nice i... See more
Easy to order and received on time. The sweets were fresh and of the quality you expect from Ambala. Would have been nice to have been able to select which sweets I wanted in a large box, instead ha... See more
3.7
Average
325 reviews
Replied to 3% of negative reviews
Typically replies within 1 week
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Order received perfectly packaged
Order received perfectly packaged. Ordered for my Dads 80th birthday. Brought back some wonderful memories for both him and my sister and myself, a great trip down memory lane. Ambala was a real treat for all the family, made us feel like kids again.
February 13, 2026
Fresh and delicious
Fresh and delicious
Amazing quality, well packaged sweets and delivered on time. Thank you!
February 6, 2026
Easy ordering on line and delivered…
Easy ordering on line and delivered with no fuss on my chosen date.I have used this company many times and love their Habsi Halwa.
February 6, 2026
Order never arrived
Order never arrived. It was delivered to an incorrect address with no details of which address. Reported this to Ambala and received an email saying it was delivered! Yes it was delivered - but not to my address!
January 30, 2026
Large order
Large order placed to celebrate the arrival of my new niece - they were gifted to family and friends. Lovely box design, and sweets were handled with care. Minor delivery damage to a few boxes, but this was swiftly resolved by head office, who sent replacement boxes, and a goodwill box of treats. Brilliant service all round. Thank you!
January 26, 2026
Very swift delivery given & taste of…
Very swift delivery given & taste of sweets really good.
February 5, 2026
Very pleased with the service
February 3, 2026
Poor service
Poor service. Ordered nearly a week ago, still waiting for delivery. No reply to message and email to customer services
February 3, 2026
Consistently delicious and excellent quality.
Ambala never fails in its quality and standard of sweet meats and savouries. We bought from another company, as the goods looked nice. Were bitterly disappointed by most of the products. So, I placed an order with Ambala to restore our faith in our favourite treats. We were delighted as usual.
February 2, 2026
Bought rasmalai from Bolton store was…
Bought rasmalai from Bolton store was gooey and disgusting the quality in this place is dead use to be decent don't have a clue anymore wouldnt even give it one. Store it's so shit Bolton ambala what a waste of my money
January 31, 2026
Unprompted review
good service
January 24, 2026
I’m an old regular customer of Ambala
I’m an old regular customer of Ambala. I’m in Scotland and where I live there’s no Ambala so started ordering online. The product received is very fresh and arrived within the scheduled time. Thanks.
January 31, 2026
Great delivery
Great delivery. Ready to give as a gift as a take home tomorrow. Presented beautifully. Thank you
Aiden Ali
January 29, 2026
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