this was a simp0le purchase with special consideration needed to ship and process the payment. Since we are in Western Canada the help your team gave to organize and include the trucking arrangements... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and... See more
I ordered some steel shelving from Josh recently and had a wonderful experience. He made the process easy and was happy to answer any questions I had. He even suggested a different size shelf than wha... See more
I had a really bad experience with other racking company. Tom with American Surplus worked through my doubts and we ended up doing business. I even went to their location to check them out. Owner pick... See more
Company details
- #3 of 3 best companies in Material Handling Equipment Supplier
- #188 of 245 best companies in Business to Business Service
- #9 of 13 best companies in Industrial Equipment Supplier
- #3 of 3 best companies in Packaging Machinery
About American Surplus
Written by the company
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.
American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.
President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, knowing our staff will be there to help during the entire process. We strive towards building long term relationships with our customers, and we do so by making sure every job is done right. Used material handling equipment for sale including pallet rack, all types of conveyor, shelving and mezzanines
Contact info
1 Noyes Avenue, 02916, East Providence, United States
- 800-876-3736
- bd3@americansurplus.com
- americansurplus.com
4.4
Excellent
345 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great to Work With & Prices are Fair
Really great to work with. They have a large supply of material handling equipment that you would never think existed into you go down to their facility and see what they have in stock. The staff is knowledgeable and the prices are fair. If you need material handling equipment this is definitely the place to go
August 24, 2022
Unprompted review
Pleasure to work with
I have recently made two purchases from American Surplus in the past month. They provided alot of knowledge/assistance in helping me with what I needed to make them very smooth transactions. Top notch service from initial contact, quoting, payment and delivery. Job well done!
May 5, 2022
Unprompted review
Stack Racks
Tom at American Surplus has been great to work with. He took the time to find out what exactly I was considering and he made a helpful suggestion. The transaction was easy and the product was made available immediately. We will use American Surplus again!
March 4, 2022
Unprompted review
Reliable and Affordable
Have made 3 purchases with Tom Oliveira over past several months. Has best pricing and availability of racking I have seen in some time. Can provide new used or a mix of whatever your budget is. My GO TO!!!
February 15, 2022
Unprompted review
Tom has been great to work with
Tom has been great to work with! Responds quickly and if he doesn't have an answer right away, informs me when he will get back to me.
February 10, 2022
Unprompted review
quality service
the couple times you have used your company I have had great service, I look forward in working with you in the future.
December 23, 2021
Exceptional Customer Service
In a time when Customer Service seems to be a lost art, John Celonas attention to detail and responsiveness is a refreshing and appreciated change.
American Surplus is my go to specifically because of it.
December 22, 2021
Tom Oliveira at American
Tom Oliveira at American surplus has been very helpful with the orders we have placed. Very knowledgeable and patient! He helped me out a lot.
October 1, 2021
Unprompted review
Cheap but the quality is also cheap
September 13, 2021
Unprompted review
Great before and after-sales support
Great before and after-sales support. Very nice people.
June 9, 2021
Jeff has always been courteous
Jeff has always been courteous, friendly, and goes out of his way to make sure all our needs are met. He asks if there is anything else required, and offers suggestions when he is aware of something that is of benefit to our organization.
June 9, 2021
WE LIKE THE WAY YOU DO BUSINESS
WE LIKE THE WAY YOU DO BUSINESS
THANK YOU FOR ASKING
ROGER M. MAXSON
June 9, 2021
Cantilever racking
We bought some cantilever racking which was just what we needed. Customer service was very helpful, shipping was super fast, and the product was exactly as promised. The prices were fair for a good quality product so we would definitely buy the same thing again if the need arises.
May 17, 2021
Great sales reprsentative
Great sales rep. Delivered exactly what we needed with all the hardware to install with no issues. Thanks American Surplus
May 14, 2021
Great customer service and
Great customer service and courteousness all while being 5 months into this dreadful pandemic. They went by the guidelines while still working in their offices.
April 29, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.