It's very hard to get a hold of a live person to speak with. Even making a call, it says everyone is having a team meeting? Can't even register for the online payment portal. No help at all!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been unsuccessfully trying to reach customer service for two weeks now. The incoming system usually puts me on hold and after 90 minutes of waiting on hold I get hung up on. That has occurred t... See more
I called Americo re Life Insurance. Was blessed & fortunate to talk with Ms. Jalisha Cooper: Agt. I.D. 18651846. She sounded polite, patient...a 55 minute conversation...convincing & caring. Overal... See more
I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out... See more
Company details
About Americo Senior Life
Written by the company
Contact info
1055 Broadway Blvd, 64105, Kansas City, United States
- 855-969-3952
- americoseniorlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best senior life insurance.
The interview process went very smoothly. Cole Kraft informed me of the process and that the policy covered me immediately.
Greg Block asked me all the medical questions and I answered them.
Both men made the process easy to understand. I continued the process with the intent to purchase the policy so that my family will have coverage in the event of my death.
I received great information and both…
I received great information and both men I spoke with were very informative. They wxplained what needed to explained and gave the best quote. I will be giving referrals.
Thank you,
Talked too fast
Was very helpful yet talked at times too fast. Questions sometimes wasn’t clearly heard or understood.
Customer Service sales representative…
Customer Service sales representative was very helpful in explaining my life insurance options and made my application process thorough and easy to understand. Very professional and friendly.
The agent was very patient and helpful.
I was very happy with the service and…
I was very happy with the service and policy. The agent was very friendly and personable.
Brian we very professional.
I was treated with respect and…
I was treated with respect and understanding with Cole and Greg as they read the questions I needed to answer even when they had to repeat things to me. I am so grateful for their help.
Great experience didn't take long and…
Great experience didn't take long and the agent I was connected to explained everything well. Of you are looking for life insurance give them a call you will be glad you did.Thanks
Rep really knew his business
Rep really knew his business. Very knowledgeable. Professional and never pushie. Took time for me to understand fully and I did appreciate it.
Easily undundestood
Easily unstood when explained to me. It went quickly because it was explained well. No need for repeating. After all we all live in a time shortage Era. I happily 😊 give a excellent review. Thank you
Everything was quick and fast
Everything was quick and fast. It was a excellent experience.
Brian made it easy
Brian was very patient, answered all my questions, and made it extremely easy to comprehend.
The representative was very helpful
The representative was very helpful, professional, and informative.
Miss Jalisa Wiggins was a very…
Miss Jalisa Wiggins was a very courteous lady that explained everything very well . I’m glad i found a good co such as americo & a nice agent such as miss Jalisa to help me find the right one to go with. Many thanks & God Bless to all.Ruby Minton Okeechobee Fl.
Refererral
Great ! Professional......knowledge.....efficient.....cordial......informative......fast
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







