It's very hard to get a hold of a live person to speak with. Even making a call, it says everyone is having a team meeting? Can't even register for the online payment portal. No help at all!
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I have been unsuccessfully trying to reach customer service for two weeks now. The incoming system usually puts me on hold and after 90 minutes of waiting on hold I get hung up on. That has occurred t... See more
I called Americo re Life Insurance. Was blessed & fortunate to talk with Ms. Jalisha Cooper: Agt. I.D. 18651846. She sounded polite, patient...a 55 minute conversation...convincing & caring. Overal... See more
I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out... See more
Company details
About Americo Senior Life
Written by the company
Contact info
1055 Broadway Blvd, 64105, Kansas City, United States
- 855-969-3952
- americoseniorlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Overall service
The wait to get to speak with someone in customer service was a bit long and when leaving my number for someone to call me back instead of waiting in the que was never returned. Once I was able to speak with someone after calling back I received the information I needed as well as the contact information for an agent. The agent was very informative and helpful.
Brian swim was great he's a great…
Brian swim was great he's a great representative he went through everything with me slowly and patiently and I'm going to sign my sister and brother-in-law up now thank you for everything God bless you
This was by far the easiest and most…
This was by far the easiest and most simple process i have had
I want to commend agents Jalisa Cooper…
I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out other positive elements I was unaware of. I'm glad I chose Americo Senior Life.
--S. Scott Whipple
Very polite and knowledgeable.
The agent was very professional and…
The agent was very professional and polite. She explained the terms of the company and policy very clear and understandable. Jalisa Cooper will always be my agent as long as I am a policy holder with Americo Senior Lire.
Given one price and then a increase of…
Given one price and then a increase of monthly payment
Service is good
Very patient understanding answer all…
Very patient understanding answer all questions and made sure I understood I was getting insurance for my brother and she was patient and kind with him and made sure he was understanding everything he was getting
Implementing a life insurance policy for myself with Americo.
Mr. Nate McMillian was my processor for life insurance policy. He was excellent. Very patient, respectful & explained all questions well. I have no complaints but may have an issue with the price in carison with another company. Will find out tomorrow. Thank you Mr. McMillian for your kind responses & quickness.
It was a professional experience
My experience was wonderful
My experience was wonderful! The rep took time out to explain the insurance policy to me, and I understand it very clear.
The representative was pleasant
The representative was pleasant, professional, and helpful in signing me for life insurance.
Agent was great
I have a birthday soon and realized I…
I have a birthday soon and realized I would need to consider a policy in the years ahead, I called your company and within one hour had all questions asked and answered in a very professional and friendly manner.
The price was excellent, agreements manageable. They were able to provide all information over the phone and mail to me copies of all agreements and terms required. I felt very secure regarding my purchase. I was sure it was legal and honest.
I was able to purchase in one phone call.
The whole experience that I had felt would be uncomfortable and stressful WAS NOT AT ALL. IT IS DONE AND I CAN GET ON WITH MY LIVE!!!
Sincerfully and Thankfully yours,
Donna Campbell
Would like to say Aron was kind n…
Would like to say Aron was kind n considerate when i talked to him n took care of my request right away. THANK YOU Gerald Vinosky
The person I talked with was friendly…
The person I talked with was friendly and answered all of the questions I had.
Everything was great
Great product that provides everything…
Great product that provides everything I was looking for, I am very pleased.
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