Americo Senior Life Reviews 

214
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

It's very hard to get a hold of a live person to speak with. Even making a call, it says everyone is having a team meeting? Can't even register for the online payment portal. No help at all!

Rated 1 out of 5 stars

I have been unsuccessfully trying to reach customer service for two weeks now. The incoming system usually puts me on hold and after 90 minutes of waiting on hold I get hung up on. That has occurred t... See more

Rated 5 out of 5 stars

I called Americo re Life Insurance. Was blessed & fortunate to talk with Ms. Jalisha Cooper: Agt. I.D. 18651846. She sounded polite, patient...a 55 minute conversation...convincing & caring. Overal... See more

Rated 5 out of 5 stars

I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out... See more

Company details

  1. Life Insurance Agency

About Americo Senior Life

Written by the company

Americo Senior Life provides piece of mind for seniors with whole life insurance options that can relieve the burden of final expenses. Whole life insurance for seniors is a type of life insurance designed for seniors as the monthly payment doesn’t increase with age as long as premiums are paid. Americo Senior Life offers an easy online process with pre-approval in minutes.
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Contact info

3.4

Average

TrustScore 3.5 out of 5

214 reviews

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3.4

All reviews

(214)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall service

The wait to get to speak with someone in customer service was a bit long and when leaving my number for someone to call me back instead of waiting in the que was never returned. Once I was able to speak with someone after calling back I received the information I needed as well as the contact information for an agent. The agent was very informative and helpful.

January 27, 2022
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Rated 5 out of 5 stars

I want to commend agents Jalisa Cooper…

I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out other positive elements I was unaware of. I'm glad I chose Americo Senior Life.
--S. Scott Whipple

January 20, 2022
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Rated 5 out of 5 stars

Very patient understanding answer all…

Very patient understanding answer all questions and made sure I understood I was getting insurance for my brother and she was patient and kind with him and made sure he was understanding everything he was getting

January 8, 2022
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Rated 5 out of 5 stars

Implementing a life insurance policy for myself with Americo.

Mr. Nate McMillian was my processor for life insurance policy. He was excellent. Very patient, respectful & explained all questions well. I have no complaints but may have an issue with the price in carison with another company. Will find out tomorrow. Thank you Mr. McMillian for your kind responses & quickness.

January 5, 2022
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Rated 5 out of 5 stars

I have a birthday soon and realized I…

I have a birthday soon and realized I would need to consider a policy in the years ahead, I called your company and within one hour had all questions asked and answered in a very professional and friendly manner.
The price was excellent, agreements manageable. They were able to provide all information over the phone and mail to me copies of all agreements and terms required. I felt very secure regarding my purchase. I was sure it was legal and honest.
I was able to purchase in one phone call.
The whole experience that I had felt would be uncomfortable and stressful WAS NOT AT ALL. IT IS DONE AND I CAN GET ON WITH MY LIVE!!!
Sincerfully and Thankfully yours,
Donna Campbell

December 18, 2021
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