AMJ Watches Reviews 

7,516
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 277 reviews, online reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the incredibly fast delivery times, highly competitive prices, and wonderful packaging that keeps fragile items completely safe during transit. People frequently mention the exceptionally helpful staff members and the smooth, completely seamless purchasing process from start to finish when buying their favorite luxury timepieces. Some reviewers were not happy with unexpected delivery delays caused by external couriers and communication gaps regarding stock availability that caused unnecessary frustration. Consumers also noted occasional issues involving missing promotional items like free watch winders or incorrect sizing adjustments on the wrist bands.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrived quickly and were well-packaged.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive next day and... See more

Service

Consumers find service to be positive, highlighting professional handling and fast deliveries. Reviewers... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals, fair costs, and... See more

Order

Users describe positive interactions with order, highlighting a seamless process from the initial purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more

Rated 5 out of 5 stars

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more

Rated 5 out of 5 stars

I ordered a watch from AMJ, I'd given my wrist measurement with the order so when it arrived it fitted perfectly and the spare links supplied in the box. Delivery was next working day as promised. I'... See more

Rated 5 out of 5 stars

I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,516)

272 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent! Truly!
Communication, information, product, shipping, tracking, delivery! Everything!
Even personal follow-up!
Highly recommended!

May 30, 2026
Rated 5 out of 5 stars

Sri o king turtle watch

Initially I received a watch which proved faulty. A quick phone call to AMJ and I was offered a replacement watch. AMJ supplied a returns bag for the watch and also despatched a replacement.
AJM were very professional and offered an exchange immeadiately.
The replacement watch was set up before despatch, showing all was well, I would suggest this should be done routinely for all watches.
I would be happy to deal with them again.

June 4, 2026
Rated 5 out of 5 stars

Super service

Super service, great prices. Delivered on time all issues addressed over the phone, would highly recommend to anyone thinking about buying a watch check these out first

May 20, 2026
Rated 3 out of 5 stars

Not the experience I was expecting…

Not the experience I was expecting carrying out an online purchase, not bad but just not what I was expecting for a reasonably expensive watch(circa £28k).

Hopefully it’s a better in store experience.

Very limited information given, no names given when chatting on what’s app so wasn’t sure who I was chatting to, had to call to establish some additional information.

Made the payment online and received no further information on delivery etc till I got a notification from the courier.

I received the automatic email but had thought since I had been chatting on what’s app id have got a “thanks you should receive the watch by x etc”

The watch register document wasn’t with the watch or any confirmation on the free watch winder. I chased up early Friday and then again on Monday morning upon which I got confirmation of delivery and a copy of the certificate.

Again not a bad experience but certainly not a premium shopping experience more run of the mill high street which is a shame as the videos of the shop look great and appear to have great high end watches.

May 26, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look