Excellent service from start to finish, they could not have been more help full. As they hadn't got the chair in stock they would order to try then if item was not right for purpose they would take... See more
Company replied
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Review summary
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I was very impressed with the communication from the company following an unexpected supply problem with the coasters I had ordered. I was offered a full refund or the opportunity to wait until the... See more
Company replied
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered qu... See more
Company replied
Dispatched promptly so no long wait for goodies to arrive . Items exactly as they appear on the website so no disappointment or need to return. Packed really well and items high quality. Very pleased... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Outdoor Furniture Store
- Rug Store
- Sofa Store
Written by the company
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Contact info
5-7 Market Hill, CB10 1HQ, Saffron Walden, United Kingdom
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The Robins are beautiful and top…
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered quickly and packed safely.
October 2, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Amazing service super quick delivery.
Amazing service super quick delivery.
Would highly recommend.
September 29, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Amazing products and very helpful staff…
Amazing products and very helpful staff with online order
September 18, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Easy to order
Easy to order. Arrived well wrapped and the product was in perfect condition when it arrived
August 25, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Excellent and attentive service for my…
Excellent and attentive service for my online order.
September 14, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Good communication
Good communication, item arrived promptly and was well packaged.
September 14, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Misleading information on purchase.
The delivery service was awful. We were in. They dumped boxes on doorstep without even ringing doorbell. One box was badly damaged. It was very difficult for us to carry heavy boxes inside and we had to unpack the boxes and then carry separate components into house ourselves. At shop when purchasing We were led to believe tha assembling chairs was simply fixing bottom of chair to actual chair. This was far from reality. The instructions were complicated (needed guidance from YouTube) and required considerable strength. This was challenging for an elderly couple
September 11, 2026
Reply from Angela Reed
Thank you for taking the time to reply. As we are always striving for the highest customer service and for happy customers, we have investigated these issues and will be pulling together a how-to video of our own for these chairs.
A member of our staff has also been in touch with you about this matter.
We are so sorry that you had problems with the courier and assembly but we hope that you are enjoying the chairs. Please do reach out if there is anything else we can do to help.
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Easy to order on line
Easy to order on line , well package , arrived promptly
Good choice of products , found just what I was looking for at good price .
Would recommend this company and will use again .
September 11, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great selection & competitive pricing
Great selection & competitive pricing
Kept uodated regarding order, arrived when expected
September 10, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Great customer service and delivery.
Great customer service in the store. A great price as items in the sale. Really efficient delivery from the delivery guys too.
September 7, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely shop, great online experience
What a lovely shop! Made my first purchase and arrived perfectly packaged, all recyclable. Great communication too. Planning to visit the shop soon as well
September 1, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
Excellent service. Order acknowledged promptly and was kept informed at every step. Order was delivered more quickly than I expected and was very well packed. Would use this company again.
September 1, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Sofa purchase
Very helpful and friendly staff, both at the shop and the delivey guys,
August 28, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
All round perfect!
Great staff when I went into the store to look at chairs. Quick delivery, perfect chair for a good price. The delivery men moved another piece of furniture for me too, with a smile.
August 27, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Just what we have been looking for.
August 26, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
The delivery was the very next the product I received was in excellent condition and I am very happy with itday
The delivery was the very next day. I cannot believe how quick it arrived.
August 26, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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