We ordered an outdoor storage unit which when it was delivered was partially damaged in various places. However we completed the assembly with the help of extra screws placed strategically. I wrote... See more
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Review summary
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Great chair and great price, easy to put together and my elderly dad is very happy and more comfortable. However the bottom part arrived the next day but the top part a day after which was a bit frus... See more
Lovely chairs and foldable table/stool. Great price, comfortable waterproof cushions. Very solid. Took a few hours to put together but once you've done the first one the other is easier. Very quick... See more
Not being tec savvy I actually found ordering from your company easy. Worried if I had done everything ok, your company acknowledged my order within mins also the delivery details. Was kept informed w... See more
Company details
Written by the company
An online e-commerce retailer since 2012, we sell a range of homeware, kitchen, garden and outdoor, pet, office and car products to our U.K. customers across our six brands: HOMCOM, Outsunny, PawHut, Vinsetto, kleankin and DURHAND. We offer: Free UK delivery, 30 day Product Return Policy ( terms & conditions to apply), Unbeatable Prices in the Online Market.
Aosom UK | Home Furniture, Garden Furniture, Pets, Sports, Baby
Written by the company
- Customers love us because:
- We offer free delivery on all orders. We dispatch within 1 working day! We are UK based! We offer customer service support Monday to Friday and online chat!
Contact info
1 Northampton Cross Logistics Park, NN4 9FH, Northampton, United Kingdom
- 0800 240 4050
- aosom.co.uk
4.4
Excellent
17K reviews
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The small mosaic table was for a friend…
The small mosaic table was for a friend she was highly delighted with it .I was very pleased with how quick it was dispatched and delivered within 48 hours well done
August 6, 2026
Product matched my expectation
Product matched my expectation. Satisfied with what I got.
August 6, 2026
The hall coat stand was very good &…
The hall coat stand was very good & fitted in my hall well. It was easy to put together with 2 of us.
July 30, 2026
Great for the price
Great for the price, comfy and looks great. I wish it was easier to find matching covers on Aosom, I ended up buying from another company.
August 6, 2026
Great customer service!
August 4, 2026
Great item
Ordering is easy. Delivered quickly. Well packaged. Finished item as advertised. Assembly instructions easy to follow. Looks great. Would recommend
July 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I thought I was ordering a gazebo for…
I thought I was ordering a gazebo for my daughter and only got a cover nothing else very disappointing 😞. Cover is no good without the rest of the gazebo rubbish
August 6, 2026
Reply from Aosom UK | Online Store
Dear Martha,
We're sorry to hear that the item you received wasn't what you were expecting, and we completely understand your disappointment.
We appreciate how frustrating it must have been to discover that only the gazebo cover was supplied when you were expecting a complete gazebo. We always encourage customers to review the product description carefully, as some listings are for replacement parts rather than the full product.
You have received the item which you have placed at the time of placing the order and we cannot find any gazebo placed with in the order details.
Kind Regards,
After Sale Team
Good quality parasol
The parasol framework is strong and really good quality covering. Would have liked into have ties to hold it in place when it's down. My mistake ordering the wrong size base which was far to big and had to be returned. Very quick delivery.
July 31, 2026
The product was perfect
The product was perfect, easy assembly And complementary comments from everyone.
August 5, 2026
Delivered earlier than expected
Delivered earlier than expected, only shame was the instruction were on top the chairs and left a residue on them which took a while to remove, but very comfortable to sit in
August 5, 2026
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