Unprofessional, terrible "leads", no support of any kind. I've spent over a week trying to get anyone (I've emailed their entire corporate leadership as well after finding them on Linkedin) to assist... See more
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Even though you put in you budget information they constantly send you listing that are 100s of dollars over your budget. And many of the listing are unavailable or inaccurate. It really amounted to... See more
Company replied
Literally the worst website, you can't downgrade properties on your list, you can't search for a property by name, and you cannot change your filters
made me sign up and go through a 10 min training on how to use apartment tinder for them to only show me the spot i stay in ☠️
Company replied
Company details
Written by the company
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Contact info
575 Market Street, Suite 721, 94105, San Francisco, United States
- info@apartmentlist.com
- apartmentlist.com
1.7
Bad
371 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Right now i have seen some lists
Right now i have seen some lists, just not the right fit yet. I am in hopes to find a 3 room place close to in town, so I can walk to a breckfast restraunte and food store. Shelburne falls, Greenfield or Northampton area.
Thankful for any help.
Herbert A. Libby
May 23, 2023
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I have choose Pet friendly apartments…
I have choose Pet friendly apartments but most of the time sent me email the places are pet not allowed. Feel like waste time to check the emails.
May 23, 2023
Wish it kept data
Wish it kept Tracy of those you have messaged or planned tour with, get confusing when you look at so many.
May 23, 2023
Reply from Apartment List
LaL, thank you for your review and suggestion. I will notify the rest of the team.
I had a great experience the website is…
I had a great experience the website is easy to use. I found an apartment I really like. I just hope and pray that I get. Like the saying goes leave everything in God’s hands.
May 23, 2023
Reply from Apartment List
Ikeda, we're so glad we could help you find a home you love!
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Good suggestions
May 23, 2023
My Personality has been captured in an App…
Your App has the best way to keep myself and others safe while using the App and it is an easy way to look for their next living situation because of the many, many options that are given to narrow your search if you use the filters. The creator captured a way to look at properties that only fit your individual lifestyle. I’ve been using this APP for a few months and have finally decided that I found exactly what I’m looking for. I hope everyone enjoys using this APP as much as I do/did.
May 23, 2023
Reply from Apartment List
Shaleena, we're so glad our platform has helped you find a home you love, thank you for your amazing review!
Apartment List does the search for you.
Apartment list lets me choose apartments to compare and offers to put me in contact with the leasing offices, They also follow up with new compatible listings While I'm still searching.
May 23, 2023
Reply from Apartment List
Andres, we value and appreciate your feedback and are so glad that you are enjoying your Apartment List experience!
Bate and Switch
May 23, 2023
Reply from Apartment List
Gustaf, I'm sorry you did not enjoy your Apartment List experience. Please feel free to email support@apartmentlist.com with any concerns so we can turn this around and help you find a home you love.
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Good experience
Good experience, get to look for apartments within price range with amenities. You send a updated list regularly to email. Sendmessages to property management.
Thank you
May 23, 2023
Reply from Apartment List
We're happy you are enjoying your Apartment List experience!
It really narrows down my choices and…
It really narrows down my choices and even suggests some choices I may have left out!
May 23, 2023
I have never been so fed up
I have never been so fed up! I signed up for apartment list because I was having a very hard time finding apartments that suited my specific needs and I figured I would give it a try. Soon after joining and not indicating ANY interest in ANY apartments at all, I get SPAM emailed by dozens of apartments that do not fill my criteria at all asking fi I want a tour etc. and it could not waste my time more. Not only did apartmentlist not help me find what I wanted but all the places I don't want keep reaching out to me (5+ emails PER apartment) and these emails are stated in a way that guilt you into feeling like you need to respond although they had no right to email you in the first place. DO NOT signup
March 23, 2023
Unprompted review
Reply from Apartment List
Hi Katrina, I'm sorry you did not have the best experience using our platform. We strive to give renters the best possible experience when searching for their new homes and are continually making improvements to our product. I will pass your feedback along to the rest of the team. Thank you!
Web site looks nice but never populates…
Web site looks nice but never populates with listings. Other reviews seem to indicate that I'll be pestered.
March 24, 2023
Unprompted review
Reply from Apartment List
Hi rp! To populates listings, if you have already completed our quiz with these preferences, you can view your matches on our app or through the website. If you haven't completed our quiz, start there! You will be able to set your preferences and get matches based on that!
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Nothing is good about this website
Nothing is good about this website. It is glitchy and doesnt generate any apartment leads. Lose my contact.
March 23, 2023
Unprompted review
Reply from Apartment List
Hi Lauren, I'm sorry you didn't have the best experience using our platform. Please email feedback@apartmentlist.com if you would like to be unsubscribed.
Guidance
Apartment list will help guide you to a place and the home that suits your needs.
March 6, 2023
Reply from Apartment List
Thank you for your review! If you ever need anything, don't hesitate to reach out to feedback@apartmentlist.com!
Reply from Apartment List
Yvonne, we're so happy you like this function! Customizing your search makes it easier to find a home you love!
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I like that I can view all of the…
I like that I can view all of the apartments in a specific area and narrow them down by criteria I set. I also like that Apartment List will either generate or allow me to customize a message to potential places. It's great.
March 6, 2023
Reply from Apartment List
We are so glad that you are enjoying your Apartment List experience! Please let us know if there is anything else we can do for you!
Well you asked people to tell you what…
Well you asked people to tell you what they need but you just give them anything. This is my problem with the site.
March 6, 2023
Reply from Apartment List
Hi Angela, I understand you’ve received some listings that are outside of your preferences. At Apartment List, we like to give you options. So we create different categories of matches, some of which broaden your search in order to provide more options for you. You can skip those categories entirely or just click the “thumbs down” button on those listings. They’ll be moved to your “not for me” category.
Staying in price and my location area…
Staying in price and my location area was important. Wish you had more options
March 6, 2023
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