GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more
Company replied
doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more
Company replied
I've been hosting on and off different Minecraft servers for me and my friends for the past 3 years, I never had a problem with performance or servers being down. Their system for setting everything u... See more
Company replied
Company details
- #50 of 119 best companies in Gaming service Provider
- #25 of 65 best companies in Web Hosting Company
Written by the company
Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Contact info
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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the guy mate diaz helped me with…
the guy mate diaz helped me with something the other agent couldn't. HE IS THE GOAT
March 8, 2026
Unprompted review
Reply from Apex Hosting
Hello, Manne!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that Matias was able to help resolve the issue for you after it had remained unresolved earlier. It’s great to know his assistance made such a positive difference.
We’ll be sure to pass along your kind words to him. If you ever need help again, we’re always here to assist you.
Best regards,
Apex Hosting
Very Good Quick and simple instruction
March 8, 2026
Unprompted review
Reply from Apex Hosting
Hello, Yuusachii!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that the instructions you received were quick and simple to follow. Providing clear and helpful guidance is something we always aim for.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Absolutely horrible experience with…
Absolutely horrible experience with this hosting company, never seen such low awareness and 0 caring about their users. Tried to change servers multiple times because of connection issues on their end with plausible evidence, just to be turned down and said it was fine the TPS ingame, when i clearly specified it wasn't and showing sparks profiler with clear ping issues of everyone playing. After this, they changed the server 3 times to the SAME exact place without warning and finally, after the 4th complain, specifically choosing Europe servers as preferred, got moved to Singapore... HOW IS THAT EVEN POSSIBLE?! I wish i could take away stars, such a bad experience, if you can even call it one... Taking a shit to the face has probably a better feeling than the extremely infuriating replies their support team send back...
March 5, 2026
Unprompted review
Reply from Apex Hosting
Hello, Ferthor!
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and understand how frustrating ongoing connection issues can be, especially after multiple attempts to resolve them. This is certainly not the experience we aim to provide.
We would like the opportunity to review your case more closely and understand what happened with the server transfers and connection performance. If possible, please reply via Trustpilot or open a support ticket mentioning this review or that you'd like it escalated to management so our management team can review this case further and work toward a proper resolution.
Best regards,
Apex Hosting
Amazing Hosting no Lags help from the…
Amazing Hosting no Lags help from the people from the host would recommend everyone if they wanna host a minecraft server!
March 4, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that you’ve had a smooth hosting experience without lag and that our team has been helpful when you needed support. It’s great to know you would recommend us to others looking to host a Minecraft server.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Prompt & effective
I find the tech support to be super helpful and prompt, they deal with me very well when I am a bit stressed out and are lovely even when I have no clue what I am doing!!
March 7, 2026
Unprompted review
Reply from Apex Hosting
Hello, Tania!
Thank you for taking the time to share your experience with us. We’re very glad to hear that our support team has been helpful and prompt, and that they’ve been patient and supportive even during stressful moments. It’s great to know their approach has made things easier when you’re figuring things out.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
i will always love apex hosting support…
i will always love apex hosting support team, they are fast and reliable unless at&t <3 also thank you Eduardo for the help
March 6, 2026
Unprompted review
Reply from Apex Hosting
Hello, Poxz!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that you’ve had such a positive experience with our support team and that you find them fast and reliable. We also appreciate you mentioning Eduardo, and we’ll be sure to pass along your kind words to him.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Great Service and Quality Connection
I rarely have server issues, and even the AI helper on the website is good for most issues. So far, there are still always human experts if you need one to troubleshoot anything, and they're always professional and eager to help!
March 5, 2026
Unprompted review
Reply from Apex Hosting
Hello, Braeden!
Thank you for taking the time to share your experience with us. We’re very glad to hear that you rarely run into issues and that both the FIN and our support team have been helpful when needed. It’s great to know that when troubleshooting is required, our team has been professional and ready to assist.
If you ever need help again, we’re always here to support you.
Best regards,
Apex Hosting
tech assistance would get 100 stars if…
tech assistance would get 100 stars if possible. they are courteous and patient every time. i have had issues that they have walked me through and gone above and beyond everytime to ensure i am all set. for those just learning the process and new to hosting this is the one to choose.
thanks for everything team, 100 stars
March 5, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We really appreciate the kind words. We’re glad our team has been able to walk you through everything! It means a lot to hear you’d recommend us to anyone new to hosting.
Thanks again for everything, if you ever need anything else, we’re here to help :)
Best regards,
Apex Hosting.
Marco the Goat
Marco was great and helpful, solved the issue in under an 30 min and has a cool profile picture.
March 5, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re glad to hear that Marco was able to help you quickly and get everything sorted out in under 30 minutes :)
If you ever need anything else, we’re here to help!
Best regards,
Apex Hosting
any time I've had a problem
any time I've had a problem the staff have been nothing but helpful and actually get stuff done
March 4, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for taking the time to share your experience with us. We’re very glad to hear that whenever you’ve had a problem, our staff has been helpful and able to get things resolved for you. Providing reliable and effective support is something we always aim for.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello, Kin!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that you received fast and friendly support. Providing quick and welcoming assistance is something we always aim for.
If you ever need help again, we’re always here to assist you.
Best regards,
Apex Hosting
Not vary good so far no support no help…
Not vary good so far no support no help no response
March 1, 2026
Reply from Apex Hosting
Hello, Nicholas!
Thank you for taking the time to share your feedback with us. Upon checking your ticket #1122999. It looks like it was answered, and it was waiting for your response a few hours ago.
We would love to continue assisting you with your FTP issue and resolve it as soon as possible. Please respond to the recently answered ticket, and we will ensure your issue gets resolved as quickly as possible. Thank you!
Best regards,
Apex Hosting
I love apexhosting and have been using…
I love apexhosting and have been using them for all my minecraft servers for the past year. All of their support staff are great and resolve problems easily! Thank you for your service!
February 28, 2026
Unprompted review
Reply from Apex Hosting
Hello, Dmetri!
Thank you for taking the time to share your experience with us. We’re very glad to hear that you’ve been using our service for your servers over the past year and that our support team has consistently helped resolve any issues easily. It’s great to know you’ve had such a positive experience.
We truly appreciate your kind words and your continued trust. If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Marco Padilla did a great job thank youu
February 26, 2026
Unprompted review
Reply from Apex Hosting
Hello, Zek!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that Marco did a great job assisting you. We’ll be sure to pass along your kind words to him.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
THANK YOU William Oaks
William Oaks helped me for over a hour of trouble shooting in making my custom mod set for a server. All of their advice was insightful and direct, which actually made the process so much easier to follow.
February 24, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for taking the time to share your experience with us. We’re very glad to hear that William dedicated the time to help you troubleshoot your custom mod setup and that his advice was clear and easy to follow. It’s great to know his support made the process much smoother for you.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
fast and instantly fixed my issue
February 24, 2026
Unprompted review
Reply from Apex Hosting
Hello, Nick!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that your issue was resolved quickly and efficiently. That’s exactly the experience we aim to provide.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Uploading pre existing world complications. FIXED!
The previous night I bought a server, and tried uploading my world I made with my wife (LAN Play). I work a 24/7 on call job. So she can only play when im home. So we played for almost a week and got far in a new world. Didnt want to restart so we got the server so she can access it without me online. From here it all went downhill. I was chatting with the AI bot and it was giving me directions. It felt as if I was making the problem worse. I finally gave up after 4 hours of trying to figure this out.
Fast forward to the next day. I jump back in and ask to talk to a human. Bryan got it fixed and my world uploaded within 20 ish mins. The only thing i had to do was provide a generate service pin and he took care of everything else. The only thing i would say could be better about the whole thing is that the response time could have been slightly faster or atleast explain that you are looking into it and for me to patiently wait. other wise 10/10
February 23, 2026
Unprompted review
Reply from Apex Hosting
Hello, Austin!
Thank you for taking the time to share your detailed experience with us. We’re sorry to hear that the initial setup and world upload process was frustrating, especially after the time you had already invested. We understand how important that world is, and how meaningful it is to keep it accessible.
We’re very glad to hear that Bryan was able to step in, get everything sorted, and have your world uploaded successfully in a short time. It’s great to know the process was completed smoothly once you were connected with him.
We also appreciate your feedback regarding response times and communication. Keeping you informed while we are working on a solution is important, and your input helps us improve that experience.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Very fast and very helpful!
February 22, 2026
Unprompted review
Reply from Apex Hosting
Hello, Alex!
Thank you for taking the time to share your feedback with us. We’re very glad to hear that you found the support fast and helpful. That’s exactly the experience we aim to provide.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
Friendly and helpful staff that did not…
Friendly and helpful staff that did not waste a moment in making sure that my server was up and running!
February 22, 2026
Unprompted review
Reply from Apex Hosting
Hello, Cody!
Thank you for taking the time to share your experience with us. We’re very glad to hear that our staff was friendly and helpful, and that they acted quickly to get your server up and running without delay.
If you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
I get myself into the most crazy things…
I get myself into the most crazy things and their support team always gets me out of it. Marco was the most recent victim and I apparently really made a mess of things because he spent quite a while trying to fix it all. but as always, i'm back up and running and the entire thing was smooth and fast.
February 21, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for taking the time to share your experience with us. We’re very glad to hear that our support team has consistently been able to help you through even the more complex situations. It’s great to know that Marco took the time to work through everything and get you back up and running smoothly.
We truly appreciate your continued trust, and if you ever need assistance again, we’re always here to help.
Best regards,
Apex Hosting
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