DO NOT WASTE YOUR TIME!! I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved t... See more
AAPEX - CEASED TRADING 2024
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Bi... See more
I bought the hybrid in gold. I'm a very materialistic person, but I don't often wear watches, so I didn't want to empty my pockets. When my friends and family seen this watch and I told them the price... See more
Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation f... See more
Company details
Written by the company
AAPEX ceased trading in 2024 and no longer operates. This business is permanently closed and does not sell any products or provide any services. The website is no longer active. This Trustpilot page remains online only as a historical record of customer reviews from when the business was previously operating.
Contact info
United Kingdom
- No longer monitored
- No longer monitored
- apexuk.store
People also looked at
In effect might as well not exist.
In effect might as well not exist.
You can not contact them. Only get transferred to Citizens Advice who you do not want to speak to. One wants to contact Trading Standards to clarify, as in my case, that work is carried out in the correct manner to the acceptable standard. So why are they there?
This a scam
This is a scam. Ordered from them and they say that they have sold out and getting more in. Then they have been let down by their supplier and although they give you the option to choose a gift because they are late with the order they still don’t send it out. I asked them to cancel the order and return my money. They have now gone silent and are not replying to me! SCAMMERS! DO NOT BUY FROM THEM. I still haven’t received my money and it’s been a week! It was suppose to be a gift for my son’s birthday and now I can’t afford anything else!
Awful
Awful. Customer service is non existent. Trying to contact them to chase up a returned watch refund, tried Facebook, email (numerous times) message live chat on their site, nothing back whatsoever.
Love these Watches
I've bought a few watches from this company. Picture don't give them justice. Quality design worth every penny. Highly recommend

Reply from AAPEX - CEASED TRADING 2024
Brilliant quality
Brilliantly made watch my order arrived the next day. Would recommend this brand to friends and family. The price for the quality of watch I received was more than what I was expecting.

Reply from AAPEX - CEASED TRADING 2024
Can’t lie i was skeptical
Can’t lie i was skeptical! I was concerned about being ripped off as this has happened to me before. However, i messaged them directly through FB late at night (around 9:30pm) expressing my concerns and a kind worker got back to me almost INSTANTLY, explaining that they were working late that night and could pack my order for me right there and then if it would help put my mind at ease. They proceeded to fulfill my order and sent out a photo of the packaged item with my postage label on and tracking number that same night, and 3 days later here it is!! The watch is really nice and i’m really happy with it it looks like a much much more expensive watch so chuffed with my purchase ! Thanks guys! happy customer!
I have bought the ghost watch from…
I have bought the ghost watch from Apex. Quick delivery and I wasn't disappointed with the look or quality. Had to get the strap adjusted at a Jewelers, and they commented on how great and well made this watch was! Excellent reassurance if any needed.
I bought a watch
I bought a watch, I chose to refund it due to the fact I was gifted with 2 watches. It was couple days after I bought it and they still haven’t dispatched it. I chose to refund it, they said yes but now it’s been over 2 weeks since they said it. No refund , no response. This place is not trust worthy. I haven’t even got the watch neither the money.
Cash grab then gone
Overall the watch is nice but I have a few issues with it and they are ignoring all my attempts to contact. I had faith in buying from this company due to their initial speedy replys about purchasing and delivery but it would appear that once they have your money they're checked out. Avoid this company.
This company is fantastic Highly…
This company is fantastic Highly recommended 10/10 superb watches and brilliant service.

Reply from AAPEX - CEASED TRADING 2024
Product arrived promptly and after sale…
Product arrived promptly and after sale support was available

Reply from AAPEX - CEASED TRADING 2024
Great communication when it came to…
Great communication when it came to helping me select a product to meet my needs

Reply from AAPEX - CEASED TRADING 2024
Was a bit of a mix up with orders but…
Was a bit of a mix up with orders but customer service was very helpful and sent out a new order with a free pair of sunglasses, very good quality, would recommend

Reply from AAPEX - CEASED TRADING 2024
Great looking watch ❤️ very good quality…
Great looking watch ❤️ very good quality 🔥

Reply from AAPEX - CEASED TRADING 2024
I got a new star dust silver watch at…
I got a new star dust silver watch at an unbeatable price from this site. The entire transaction was straightforward and I was kept informed via email at all stages in a professional & customer focussed manner. In all a very positive customer experience.

Reply from AAPEX - CEASED TRADING 2024
Avoid this watch company
I Bought the ghost gold hybrid, the bracelet broke after two days. The quality of bracelet is shocking and I have been trying to contact the manufacturer for 6 weeks to get a refund and no luck. Do not purchase from this company.
Great customer service and value for…
Great customer service and value for money

Reply from AAPEX - CEASED TRADING 2024
POOR QUALITY - AVOID
POOR QUALITY - AVOID
I have just brought 2 of these watches. Ghost | Black & Silver AND Skeleton | Rose & Gold.
Neither watches keep time, even when properly wound up, after about 2hrs they are behind.
The strap on the ghost is terrible - it's so rattly it might as well be made from tin foil!
I've contracted them a number of times and had no response!
Brilliant Quality
Great watches it arrived on time and was well packaged 5 stars.

Reply from AAPEX - CEASED TRADING 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

