AAPEX - CEASED TRADING 2024 

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Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME!! I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved t... See more

Rated 1 out of 5 stars

Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Bi... See more

Rated 5 out of 5 stars

I bought the hybrid in gold. I'm a very materialistic person, but I don't often wear watches, so I didn't want to empty my pockets. When my friends and family seen this watch and I told them the price... See more

Rated 1 out of 5 stars

Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation f... See more

Company details

  1. Watch Store

Written by the company

AAPEX ceased trading in 2024 and no longer operates. This business is permanently closed and does not sell any products or provide any services. The website is no longer active. This Trustpilot page remains online only as a historical record of customer reviews from when the business was previously operating.


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All reviews

(92)

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Rated 1 out of 5 stars

In effect might as well not exist.

In effect might as well not exist.
You can not contact them. Only get transferred to Citizens Advice who you do not want to speak to. One wants to contact Trading Standards to clarify, as in my case, that work is carried out in the correct manner to the acceptable standard. So why are they there?

June 26, 2025
Unprompted review
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Rated 1 out of 5 stars

This a scam

This is a scam. Ordered from them and they say that they have sold out and getting more in. Then they have been let down by their supplier and although they give you the option to choose a gift because they are late with the order they still don’t send it out. I asked them to cancel the order and return my money. They have now gone silent and are not replying to me! SCAMMERS! DO NOT BUY FROM THEM. I still haven’t received my money and it’s been a week! It was suppose to be a gift for my son’s birthday and now I can’t afford anything else!

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Customer service is non existent. Trying to contact them to chase up a returned watch refund, tried Facebook, email (numerous times) message live chat on their site, nothing back whatsoever.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Love these Watches

I've bought a few watches from this company. Picture don't give them justice. Quality design worth every penny. Highly recommend

February 11, 2024
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello, Brad

We are thrilled to hear that you are a happy returning customer. Thank you for your kind words. We're here to make your experiences with us memorable and outstanding. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Brilliant quality

Brilliantly made watch my order arrived the next day. Would recommend this brand to friends and family. The price for the quality of watch I received was more than what I was expecting.

February 10, 2024
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hi Jack,

Thanks for your review! We're glad you are happy with your watch and our fast shipping times.

Reach out to us if we can help with anything else.

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Rated 5 out of 5 stars

Can’t lie i was skeptical

Can’t lie i was skeptical! I was concerned about being ripped off as this has happened to me before. However, i messaged them directly through FB late at night (around 9:30pm) expressing my concerns and a kind worker got back to me almost INSTANTLY, explaining that they were working late that night and could pack my order for me right there and then if it would help put my mind at ease. They proceeded to fulfill my order and sent out a photo of the packaged item with my postage label on and tracking number that same night, and 3 days later here it is!! The watch is really nice and i’m really happy with it it looks like a much much more expensive watch so chuffed with my purchase ! Thanks guys! happy customer!

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

I have bought the ghost watch from…

I have bought the ghost watch from Apex. Quick delivery and I wasn't disappointed with the look or quality. Had to get the strap adjusted at a Jewelers, and they commented on how great and well made this watch was! Excellent reassurance if any needed.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

I bought a watch

I bought a watch, I chose to refund it due to the fact I was gifted with 2 watches. It was couple days after I bought it and they still haven’t dispatched it. I chose to refund it, they said yes but now it’s been over 2 weeks since they said it. No refund , no response. This place is not trust worthy. I haven’t even got the watch neither the money.

September 15, 2023
Unprompted review
Rated 2 out of 5 stars

Cash grab then gone

Overall the watch is nice but I have a few issues with it and they are ignoring all my attempts to contact. I had faith in buying from this company due to their initial speedy replys about purchasing and delivery but it would appear that once they have your money they're checked out. Avoid this company.

September 7, 2023
Unprompted review
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Rated 5 out of 5 stars

This company is fantastic Highly…

This company is fantastic Highly recommended 10/10 superb watches and brilliant service.

August 24, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hi Charles,

Thank you so much for the feedback,We are glad to know that you love the watch and pendant and that you are satisfied with our customer service. We hope to hear from you again soon.

Rated 5 out of 5 stars

Great service

August 11, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hi Rob

We appreciate your fantastic review! We're thrilled to hear that you are impressed with the quality of the watch!

Reach out to us if you have any inquiries or concerns in the future. Enjoy your new watch!

Rated 5 out of 5 stars

Product arrived promptly and after sale…

Product arrived promptly and after sale support was available

July 4, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello Stephen

Thank you for giving us the 5-star review! It's our customer feedback that allows us to constantly improve our business. Thank you once again for your feedback.

Rated 5 out of 5 stars

Great communication when it came to…

Great communication when it came to helping me select a product to meet my needs

November 23, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello Dan

Thank you for sharing your review. Our company aims to deliver the best possible products for our customers and it is nice to know that we have met that standard.

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Rated 5 out of 5 stars

Was a bit of a mix up with orders but…

Was a bit of a mix up with orders but customer service was very helpful and sent out a new order with a free pair of sunglasses, very good quality, would recommend

August 22, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hi Cameron,

Thanks for your review! We're glad you liked your replacement watch and sunglasses.

Reach out to us if we can help with anything else.

Rated 5 out of 5 stars

I got a new star dust silver watch at…

I got a new star dust silver watch at an unbeatable price from this site. The entire transaction was straightforward and I was kept informed via email at all stages in a professional & customer focussed manner. In all a very positive customer experience.

June 2, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hi Stephen,

Thanks for your review! We're glad you are happy ordering from us and our customer service.

Reach out to us if we can help with anything else.

Rated 1 out of 5 stars

Avoid this watch company

I Bought the ghost gold hybrid, the bracelet broke after two days. The quality of bracelet is shocking and I have been trying to contact the manufacturer for 6 weeks to get a refund and no luck. Do not purchase from this company.

April 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Great customer service and value for…

Great customer service and value for money

May 2, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome feedback on your second watch Greg it is much appreciated. We hope to hear from you again soon.

Kind regards AAPEX

Rated 1 out of 5 stars

POOR QUALITY - AVOID

POOR QUALITY - AVOID
I have just brought 2 of these watches. Ghost | Black & Silver AND Skeleton | Rose & Gold.
Neither watches keep time, even when properly wound up, after about 2hrs they are behind.
The strap on the ghost is terrible - it's so rattly it might as well be made from tin foil!
I've contracted them a number of times and had no response!

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Quality

Great watches it arrived on time and was well packaged 5 stars.

April 3, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome feedback on your new watch Will it is much appreciated. We hope to hear from you again soon.

Kind regards AAPEX

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