DO NOT WASTE YOUR TIME!! I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved t... See more
AAPEX - CEASED TRADING 2024
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See what reviewers are saying
Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Bi... See more
I bought the hybrid in gold. I'm a very materialistic person, but I don't often wear watches, so I didn't want to empty my pockets. When my friends and family seen this watch and I told them the price... See more
Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation f... See more
Company details
Written by the company
AAPEX ceased trading in 2024 and no longer operates. This business is permanently closed and does not sell any products or provide any services. The website is no longer active. This Trustpilot page remains online only as a historical record of customer reviews from when the business was previously operating.
Contact info
United Kingdom
- No longer monitored
- No longer monitored
- apexuk.store
People also looked at
Delayed postage due to out of stock…
Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation for the delay never arrived.
Also, the box that was illustrated on the site wasn't what the watch came in. Wouldn't shop again, nor would I recommend!
Received a broken watch
Received a broken watch, I have sent numerous emails to get help with this and no one has contacted me the watch is useless as it’s broken, customer service is none existent. Originally I wanted an exchange but now I just want rid and I want a refund
25/10/22
It’s been a week since I received this watch I have sent so many emails and still no one has contacted me to sort a return so I can get a refund !!
26/10/22
Still no contact from Aapex customer service regarding a broken watch I received a week ago, I have sent many emails regarding this and have had no reply!
Finally received an email well over a week later with a return label and stating I would receive a new watch, The broken watch was sent back signed for and was received Saturday and yet again I’m still awaiting to hear from them.
3/11/22
Still no contact regarding a new watch being sent out, the broken watch was signed for at Aapex on Saturday so almost a week ago.
8/11/22
Received an email saying I would receive a new watch within the next few days, I’m not sure when this will be haven’t received yet nor have I received any tracking info so still no watch.
13/11/22
Still no new watch or any tracking information regarding when I will receive it, I am so frustrated and massively disappointed at how I’ve been treated by this company!
22/11/22
Finally received a replacement watch which has taken forever, no communication no apology such bad customer service.
This whole experience was hassle from being to end I really wouldn’t recommend this company at all which is a shame because the watch is actually really nice but the service is beyond a joke. If I could give the company no stars I would.
Still no reply regarding my appex watch…
Still no reply regarding my appex watch return is the company genuine?
They have flagged this as harmful and illegal stuff
It’s completely untrue I’ve sent the order number my name and telephone number and there trying to take this down
So far no one has contacted me about sending my watch back for a refund, I have followed the refund policy exactly as there website
Reply to this aapex please
The watch is ready to be sent back to you as of yet not one person has replied to any of my emails!
Delivered with care great item thanks

Reply from AAPEX - CEASED TRADING 2024
Ordered my watch on the 30/9/22 it’s…
Ordered my watch on the 30/9/22 it’s Now the 13/10/22 and Still no watch all They say is that is at the post office that was on the 7/10/22 Feel like it’s never going to come
update the watch was delivered today 18/10/22

Reply from AAPEX - CEASED TRADING 2024
come back again to buy a second watch…
come back again to buy a second watch again great service very smooth no problems Also, the products themselves are of a high-quality thanks again for a smooth transaction

Reply from AAPEX - CEASED TRADING 2024
Probably because of the volume of…
Probably because of the volume of sales, the response to emails is delayed, but in the end any problem is solved. He is a seller you can trust.

Reply from AAPEX - CEASED TRADING 2024
hi I still didn’t received my watch I…
hi I still didn’t received my watch I want refund thanks
Would recommend! Great watches!
Fast delivery and quality watches. Great designs and prompt replies on any queries. Will be ordering again soon!

Reply from AAPEX - CEASED TRADING 2024
10000000% Scam
Ordered my watch over a week ago, I gave received NOTHING! Emailed 2 separate addresses and had no response. I will make this legal as I work in law little do they know! Do not order anything from this company, 100% a scam

Reply from AAPEX - CEASED TRADING 2024
After a week AAPEX did resolve the…
After a week AAPEX did resolve the issue, they also gave me a very nice pair of sunglasses for the inconvenience, the watch is of good Quality I am very pleased with it

Reply from AAPEX - CEASED TRADING 2024
Great quality
Much better quality than I expected considering the low price. Delivery was quick. Will be ordering more for Christmas!

Reply from AAPEX - CEASED TRADING 2024
Luxury time pieces apex watches got it…
Luxury time pieces apex watches got it all. Received my order really quick you definitely won’t be disappointed with it. I can’t wait for them to bring more pieces to their collection.

Reply from AAPEX - CEASED TRADING 2024
Well aapex is a definite scam ,ordered…
Well aapex is a definite scam ,ordered the silver ghost 1 week ago ,had no response whatsoever from the SUPPOSED company ,absolute sh#! sham DO NOT ORDER !!

Reply from AAPEX - CEASED TRADING 2024
Scam AApexwatches
I’ve sent numerous emails to support aapexwatches and had no response !
I have not received my watch yet order was placed on 16/09/22 and it’s now 27/09/22 , I’ve not had any further details a tracking number or any information at all

Reply from AAPEX - CEASED TRADING 2024
Excellent value for money
Excellent value for money. Bought as a Birthday present and was very much appreciated by the recipient.
Will purchase more products from this seller in the future.
Amazing watches and service! A* 😍
Amazing watches! For real, it’s a real head turn!
I bought the Hybrid - Black one, so awesome! Definitely coming back! Customer service is brilliant too, one of the best watches I ever bought. Very happy 😊
Very Pleased.
I was searching high and low for a particular style of watch. AAPEX popped up on instagram so checked them out and they had exactly what I was looking for.
I placed my order for the black classic and it was delivered within a few days. Very pleased with the quality and feel of the watch and the 2 year warranty gives you peace of mind. No doubt I will be ordering again.
Absolutely over the moon with the watch…
Absolutely over the moon with the watch I ordered, will definitely be ordering again
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