AAPEX - CEASED TRADING 2024 

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Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME!! I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved t... See more

Rated 1 out of 5 stars

Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Bi... See more

Rated 5 out of 5 stars

I bought the hybrid in gold. I'm a very materialistic person, but I don't often wear watches, so I didn't want to empty my pockets. When my friends and family seen this watch and I told them the price... See more

Rated 1 out of 5 stars

Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation f... See more

Company details

  1. Watch Store

Written by the company

AAPEX ceased trading in 2024 and no longer operates. This business is permanently closed and does not sell any products or provide any services. The website is no longer active. This Trustpilot page remains online only as a historical record of customer reviews from when the business was previously operating.


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All reviews

(92)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delayed postage due to out of stock…

Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation for the delay never arrived.

Also, the box that was illustrated on the site wasn't what the watch came in. Wouldn't shop again, nor would I recommend!

October 24, 2022
Unprompted review
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Rated 1 out of 5 stars

Received a broken watch

Received a broken watch, I have sent numerous emails to get help with this and no one has contacted me the watch is useless as it’s broken, customer service is none existent. Originally I wanted an exchange but now I just want rid and I want a refund
25/10/22
It’s been a week since I received this watch I have sent so many emails and still no one has contacted me to sort a return so I can get a refund !!
26/10/22
Still no contact from Aapex customer service regarding a broken watch I received a week ago, I have sent many emails regarding this and have had no reply!
Finally received an email well over a week later with a return label and stating I would receive a new watch, The broken watch was sent back signed for and was received Saturday and yet again I’m still awaiting to hear from them.
3/11/22
Still no contact regarding a new watch being sent out, the broken watch was signed for at Aapex on Saturday so almost a week ago.
8/11/22
Received an email saying I would receive a new watch within the next few days, I’m not sure when this will be haven’t received yet nor have I received any tracking info so still no watch.
13/11/22
Still no new watch or any tracking information regarding when I will receive it, I am so frustrated and massively disappointed at how I’ve been treated by this company!
22/11/22
Finally received a replacement watch which has taken forever, no communication no apology such bad customer service.
This whole experience was hassle from being to end I really wouldn’t recommend this company at all which is a shame because the watch is actually really nice but the service is beyond a joke. If I could give the company no stars I would.

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

Still no reply regarding my appex watch…

Still no reply regarding my appex watch return is the company genuine?

They have flagged this as harmful and illegal stuff

It’s completely untrue I’ve sent the order number my name and telephone number and there trying to take this down
So far no one has contacted me about sending my watch back for a refund, I have followed the refund policy exactly as there website

Reply to this aapex please
The watch is ready to be sent back to you as of yet not one person has replied to any of my emails!

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience.

October 15, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome review Ryan it is much appreciated. We hope to hear from you again soon 👏.

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Rated 3 out of 5 stars

Ordered my watch on the 30/9/22 it’s…

Ordered my watch on the 30/9/22 it’s Now the 13/10/22 and Still no watch all They say is that is at the post office that was on the 7/10/22 Feel like it’s never going to come

update the watch was delivered today 18/10/22

October 13, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

We are sincerely sorry to hear about your issue Danny we can see the last location after we checked the tracking number it was with royal mail we will look into this for you and if we cannot find the location of the package we will send you a replacement watch.

Kind Regards
AAPEX

Rated 5 out of 5 stars

come back again to buy a second watch…

come back again to buy a second watch again great service very smooth no problems Also, the products themselves are of a high-quality thanks again for a smooth transaction

October 12, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome feedback on your second watch Anthony it is much appreciated. We hope to hear from you again soon.

Kind regards AAPEX

Rated 4 out of 5 stars

Probably because of the volume of…

Probably because of the volume of sales, the response to emails is delayed, but in the end any problem is solved. He is a seller you can trust.

October 12, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome feedback it is much appreciated. We hope to hear from you again soon.

Kind regards
AAPEX

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Rated 5 out of 5 stars

Would recommend! Great watches!

Fast delivery and quality watches. Great designs and prompt replies on any queries. Will be ordering again soon!

October 3, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your great review Sam. We are glad to know that you are satisfied with the your order. We hope to hear from you again soon 🙌. Please let us know if you need anything else from us.

Rated 1 out of 5 stars

10000000% Scam

Ordered my watch over a week ago, I gave received NOTHING! Emailed 2 separate addresses and had no response. I will make this legal as I work in law little do they know! Do not order anything from this company, 100% a scam

September 26, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello Marc

We are really sorry for this issue. We contacted you via email to explain the delay in your order we also added a free gift for the inconvenience and it was shipped to you yesterday hopefully you will have your order today.

Kind Regards
AAPEX Customer Support

Rated 3 out of 5 stars

After a week AAPEX did resolve the…

After a week AAPEX did resolve the issue, they also gave me a very nice pair of sunglasses for the inconvenience, the watch is of good Quality I am very pleased with it

September 10, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thanks for review Alan glad you liked your Free shades and your watch. Sorry for the delay In delivery due to our stock levels it won't happen again. We hope to hear from you again soon 🙌

Rated 5 out of 5 stars

Great quality

Much better quality than I expected considering the low price. Delivery was quick. Will be ordering more for Christmas!

September 30, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thanks for your kind words hedleigh we are glad to know that you are satisfied with the quality of your watch and the great prices we offer.

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Rated 5 out of 5 stars

Luxury time pieces apex watches got it…

Luxury time pieces apex watches got it all. Received my order really quick you definitely won’t be disappointed with it. I can’t wait for them to bring more pieces to their collection.

September 17, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hey Varuzhan,
Thanks for your kind words Sabbir we are glad to know that you are satisfied with our customer service and your watch. We hope to hear from you again soon 🙌


Rated 1 out of 5 stars

Well aapex is a definite scam ,ordered…

Well aapex is a definite scam ,ordered the silver ghost 1 week ago ,had no response whatsoever from the SUPPOSED company ,absolute sh#! sham DO NOT ORDER !!

September 25, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello Aqua

We are really sorry for this delay. It looks that there the package was probably lost in transit. We will send you a replacement watch with express shipping and hopefully, it will be delivered to you within the next 1-2 days.

Best regards
AAPEX customer support

Rated 1 out of 5 stars

Scam AApexwatches

I’ve sent numerous emails to support aapexwatches and had no response !
I have not received my watch yet order was placed on 16/09/22 and it’s now 27/09/22 , I’ve not had any further details a tracking number or any information at all

September 27, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Hello I am really sorry about this issue can you please send us an email to support@aapexwatches.com

I will look into this for you and if you can update your review with your order number we can get this sorted asap.

Kind Regard
AAPEX Customer Service

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Bought as a Birthday present and was very much appreciated by the recipient.
Will purchase more products from this seller in the future.

March 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing watches and service! A* 😍

Amazing watches! For real, it’s a real head turn!
I bought the Hybrid - Black one, so awesome! Definitely coming back! Customer service is brilliant too, one of the best watches I ever bought. Very happy 😊

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

Very Pleased.

I was searching high and low for a particular style of watch. AAPEX popped up on instagram so checked them out and they had exactly what I was looking for.
I placed my order for the black classic and it was delivered within a few days. Very pleased with the quality and feel of the watch and the 2 year warranty gives you peace of mind. No doubt I will be ordering again.

August 10, 2021
Unprompted review

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