AAPEX - CEASED TRADING 2024 

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Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME!! I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved t... See more

Rated 1 out of 5 stars

Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Bi... See more

Rated 5 out of 5 stars

I bought the hybrid in gold. I'm a very materialistic person, but I don't often wear watches, so I didn't want to empty my pockets. When my friends and family seen this watch and I told them the price... See more

Rated 1 out of 5 stars

Delayed postage due to out of stock that resulted in me having to give a print out of the order as a present. Very poor communication from the team and the promise of a 'Free Gift' as compensation f... See more

Company details

  1. Watch Store

Written by the company

AAPEX ceased trading in 2024 and no longer operates. This business is permanently closed and does not sell any products or provide any services. The website is no longer active. This Trustpilot page remains online only as a historical record of customer reviews from when the business was previously operating.


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All reviews

(92)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely watch

Lovely watch, fast delivery and really happy with what I received for my brothers birthday gift will Definelty be ordering from the company again.

March 1, 2023
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your nice review Maisy it is much appreciated 🙏. We hope to hear from you again soon.

Kind regards AAPEX

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Rated 1 out of 5 stars

I would not buy of this company

I would not buy of this company , bought a watch stem had come out sent it back with their return label have never received new watch or any money back or any message , basically been ripped of
DO NOT BUY FROM APEX

Liam Francis

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

Delivery's very slow

I've ordered on the 23rd a sliver hybrid watch and it supposed to be arriving within 1-3 days. On the 5th day since the order still not dispatched and still haven't received an answer. Hopefully, it will arrive soon, still waiting.

December 23, 2022
Unprompted review
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Rated 1 out of 5 stars

Do not use AAPEX watches

I ordered a watch from AAPEX watches on 25 October 2022 and have still yet to receive it. I have emailed the company numerous times to ask about the whereabouts of my watch or to ask for a refund, and I've had zero replies. Please do not throw away your money by using them.

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

Urgent contact required.

Hello, further to previous messages sent via your website to report a broken strap on a watch purchased last month and only worn once. I have yet to receive a response. This was purchased as a 21st Birthday present so the importance of this matter being resolved is significant. If no response received within the next 24hours I will look to report the company via the appropriate channels Trade Ombudsman etc.

December 3, 2022
Unprompted review
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Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME!

DO NOT WASTE YOUR TIME!!
I purchased a watch from this company 2 weeks ago now, still have not recieved any confirmation of purchase, no receipt to return this piece of scrap,nothing!! I recieved the watch and it isn’t even working, the strap is also bent and the clasp does not hold tight! Get your money and flush it down the toilet, it would be better spent that way!!
I have emailed the company now on 4 occasions with no reply, absolutely abysmal experience!

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

Still haven’t had no contact from the…

Still haven’t had no contact from the company emailed over 5 times and everything no reply 150 pound for nothing because the watch had come broken after waiting stupid times for it trying to get it returned for my money and no answer at all outrages shocking and ricilous I feel like if they have a store paying them a visit if anyone knows if they do please contact me

November 2, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM AAPEX !!!

Ridiculous service and company.! My wife bought me an AAPEX watch for our wedding. Within 2 hours the watch has stopped!! We both have emailed them for a return label. I have messaged them on Instagram and still nothing.
This is a complete joke .. they will hold off until the 30 days are up then you can’t return!
DO NOT BUY FROM THIS COMPANY!!!!

November 9, 2022
Unprompted review
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Rated 1 out of 5 stars

Seems like a total scam

Seems like a total scam. Sent an email to cancel the order. No response and they sent it anyway.
Watch came pretty quickly, opened it and the box cover is worn. Watch has scratches on it. I've emailed them for a return label and refund and absolutely no response.
Please just reply with the return label and then issue the refund.
Happy to change the review if you give some service, but please acknowledge emails and keep the promises from your website.

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

I have sent several email to the…

I have sent several email to the customer service for refund. I haven't received any support or assistance from this company. I have a product that I don't want ro keep and I can't have my money back.

It's not fair and this is against your own return policy.

Very disappointing

October 24, 2022
Unprompted review
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Rated 5 out of 5 stars

Will be a returning customer

Very good service. Watch is lovely, will definitely be ordering from here again.

October 26, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your great review Keeley. We are glad to know that you are satisfied with the your order. We hope to hear from you again soon 🙌. Please let us know if you need anything else from us.

Rated 5 out of 5 stars

Great quality watch and delivery was…

Great quality watch and delivery was quick. I'm thinking of buying a second for my older brother for Xmas, happy with what I received A++

October 26, 2022
Unprompted review
AAPEX - CEASED TRADING 2024 logo

Reply from AAPEX - CEASED TRADING 2024

Thank you for your awesome feedback on your second watch Carl it is much appreciated. We hope to hear from you again soon.

Kind regards
AAPEX

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