Made an online purchase on Tuesday, they said they would deliver it on Thursday, today is Thursday, now they say the deliver will happen on next Wednesday. I have a flight on Sunday and I won't b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hi Apple choice makers We need better rights to repair for phones and other products, manuals and openable locations on the items, otherwise they're destined for landfill nature locatio... See more
Ho chiesto assistenza per la sostituzione online di un Apple Watch con apple care+. Assistenza vergognosa, poco preparate che dava informazioni errate o incomplete. Prima esperienza con l'assistenza A... See more
I was in Milan for vacation and needed to change my screen protector for iPhone. I visited Apple Store Piazza Liberty. It looks amazing, indeed. Although, too many people, too many Apple representativ... See more
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








