Awful very rarely works web version or windows app. Never have any issues at all with Netflix or Disney. Basically spend about 10 mins each time trying to get it to work then give up. Today generic er... See more
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Review summary
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Company details
Information provided by various external sources
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.
Contact info
95014, Cupertino, United States
- appletv.com
I was just disappointed I switch from…
I was just disappointed I switch from Disney+ to Apple plus it's been four days like I said very disappointing😎🇬🇧👎🏻
259 / 5.000 Be careful! Possible fraud.
I keep failing to create a customer account on Apple TV. When I try to log in, the password is apparently wrong. But they already have my credit card details. Be careful, this could be a huge fraud.
Cancellation difficulties
I've had to raise a dispute with my bank just to cancel the subscription. I spent an hour trying to cancel through my phone, laptop, TV the lot but it was just impossible. You click on cancel subscription on the TV and it asks you to sign in using the qr scanner on your phone but just takes you back to the same page once you login. Customer service is non existent.
The shittiest platform
The shittiest platform, don't bother with these bastards
Poor selection nothing to watch!
Poor selection nothing to watch!
Had a free week start of the year and luckily cancelled before the well overpriced auto renewal!
There is nothing worth watching on this streaming platform. Literally pointless. I wouldn't download it even if it was free!
Awful
This is probably the worst streaming platform that you can find on internet. Minus four stars should be the deserved qualification. Verdict: Don't buy
RottenApple
If I could give it 0 I would. Just got 3 month free trial but can't login on smart tv as it keeps asking me to create a new account when I already have one 5 emails, 6 sms texts 5x 3factor verification and 40 minute further on I still can't access. RottenApple
Why its so difficult to log in on to my…
Why its so difficult to log in on to my account for which I am paying for. Why do i have to clear cookies and look on google what to do to be able to log in to apple tv?
Seriously worst experience
Failure to act on negative reviews
My son helped me take out subscription (with great difficulty) and now I'm trying to cancel it after a few months. Tried online without success and helpline guy couldn't help either. Similar problems with Disney plus. Don't these people ever act on negative reviews like those on Trustpilot?
Unstable Platform
Same as everyone else. App stability is shocking. Can't sign in most days, have "technical difficulties" a lot. Content is very light. Stable platform required. Try Amazon TV or Netflix no access issues there.
Utter rubbish get a weeks free trial…
Utter rubbish get a weeks free trial try to cancel seems impossible not a lot of content on this platform big company like apple ripping people off should be ashamed of yourselfes why are you so bad at simple things such as cancellation your Website is rubbish code after code after code nothing at all about cancelling on your website trading standards UK might be Intrested in you apple other streaming platforms with better content make it easy to cancel why can't you
It simply does not work …hopelessly…
It simply does not work …hopelessly unstable
Avoid like the plague its a con
Avoid like the plague its a con. I did the free trial subscription and all fine. But now locked out, keep trying the online apple sign in and reset my password. Yet everytime it never recognised new password. Can't cancel subscription, paid for 2 months and can't watch apple on sky. Won't recognise the code or anything, it's infuriating.
Very poor quality and service app
Paying for Apple TV monthly subscription on my Samsung smart TV. So much of the Apple content has additional charges. Paid additional charges to watch a series. Watched episode 1 to 3, episode four is blocked and a pop up notified me it is not compatible and needs to be watched on an Apple product, which I don't have. Episode 5 also works on my samsung. Did a reboot and 4 is still blocked. I still have 10 episodes to watch and then will have to pay more for season 3. Very poor quality and service app.
Horrible service
Horrible service
So hard to creat an account with apple.
I tried yesterday the free trial and today I can't log in at all to that account. After a few attempts, they locked the account. Now I am worried what if I cannot cancel the subscription because the account is locked. Apple TV is a SCAM.
Don't touch
Don't touch, the customer service does not exist, can't log in with the correct password, they will not reset your password word, can't contact them, worst company ever, I will now never purchase anything apple......
Signed up for free trial in UK
Signed up for free trial in UK, watched one episode of Slow Horses. All OK. Went to another European country, watched most of the rest of Slow Horses on a TV there that I own. No problem. Came back to UK 10 days later and cannot get into Apple TV. It repeatedly comes up with "in-app purchases not allowed ...." or demands another subsciption. I am subscribed. This is such rubbish. I have tried various work-rounds recommended. Nothing works.
Do not join
Do not join. Appalling. Nothing to watch. Been trying to cancel but won't let me. Going to have to cancel my bank card to prevent them taking any money. Scam.
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