Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communic... See more
Company replied
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Technician communicated well. He did a thorough job. My only negative is not about the technician, it is that your prices are too high. I may have to drop your services and find someone less expensiv... See more
Company replied
Great communication with my tech. He kept me up to date on his arrival, asked if I had any particular problems to check, then he left photos and a detailed message about his work.
Company replied
Ken does a fantastic job - discovered wasp nest I had not seen - was very very thorough in treating inside and outside my home - just very professional, courteous, and a pleasure having him here. Hi... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
234 reviews
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Amazing work
Amazing work. Also the reservists I’ve received have been great. Aptive team members are always so pleasant and friendly. Thanks Aptive
June 6, 2025
Reply from Aptive Pest Control - Austin
Hi Samantha,
Thank you so much for your kind words. We’re thrilled to hear that our team has been consistently pleasant, friendly, and thorough in their work. At Aptive, we take pride in providing both effective pest control and a positive experience for every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Your feedback means a lot to our team and motivates us to continue delivering the best service possible.
-Jasmine
Always on time
Always on time, easy to reschedule if needed. techs are friendly, knowledgeable and very thorough, and cost is very affordable.
August 7, 2025
Reply from Aptive Pest Control - Austin
Hi Terri,
Thank you for sharing your experience with Aptive! We’re so glad to hear that our team has been punctual, flexible, and thorough, and that you found our service both friendly and affordable. Our goal is to make pest control as seamless and stress-free as possible, and feedback like yours lets us know we’re achieving that. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Cathy,
Thank you for your continued trust in Aptive over the years! We truly appreciate having you as part of our neighborhood and are glad to hear we’ve been able to serve you consistently. If there’s ever anything we can do to support your pest control needs, please do not hesitate to reach out. We’re always here to help.
-Jasmine
Simply Satisfied
Frequency of pest service and helpful communication with friendly technicians before and after service. Pest free! Thanks!
August 6, 2025
Reply from Aptive Pest Control - Austin
Hi Denise,
Thank you for sharing your experience! We’re thrilled to hear that our consistent service, helpful communication, and friendly service professionals have made a difference in keeping your home comfortable. At Aptive, we take pride in providing thorough, reliable, and personable service, and feedback like yours lets us know our team is delivering on that commitment.
-Jasmine
Tech did a very thorough job in…
Tech did a very thorough job in treating my property. Tech sent a notice that he was on his way. And made tge effort to check with me before he left.
August 3, 2025
Reply from Aptive Pest Control - Austin
Hi Anabel,
Thank you for sharing your positive experience! We’re glad to hear our service professional was thorough in treating your property and communicated clearly by sending a notice and checking in with you before leaving. At Aptive, we’re committed to providing attentive and effective service, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Richard informed me of the plan
Richard informed me of the plan, sent pictures after the treatment. Very thorough work.
August 2, 2025
Reply from Aptive Pest Control - Austin
Hi Danice,
Thank you for sharing your positive experience! We’re glad Richard was able to clearly communicate the plan and provide thorough service with helpful pictures after the treatment. At Aptive, we’re committed to delivering detailed, effective pest control and keeping you informed every step of the way. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Marilyn,
Thank you for your feedback! We know how important punctuality is, and we’re glad our team arrived on time for your service. At Aptive, being reliable and respectful of your schedule is a priority. We appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Poor product quality and customer service response.
Poor product quality.
Poor customer service.
Poor communication regarding issues experienced.
I asked to cancel my service and my request was refused.
I tried to call the senior tech, left a voice mail and didn’t get a call back.
July 20, 2025
Reply from Aptive Pest Control - Austin
Hi Sandy,
We’re genuinely sorry to hear about the experience you've had. This isn’t the level of service or communication we strive to deliver at Aptive Environmental, and we completely understand how frustrating this has been for you—from concerns about product effectiveness to the difficulty getting clear support when you needed it most.
No customer should feel ignored or stuck when trying to cancel, and it's concerning to hear your voicemail to the senior service professional went unanswered. We take this feedback seriously, and we want to make things right.
Please reach out to us at socialmedia@goaptive.com so we can personally review your account, address your concerns, and work toward a resolution that reflects the kind of care and service Aptive stands behind.
Thank you for bringing this to our attention—we appreciate the opportunity to improve.
-Jasmine
Consistent service quality over the…
Consistent service quality over the four years I've used them. Even when different staff are involved they all bring the same excellent service.
July 17, 2025
Reply from Aptive Pest Control - Austin
Hi William,
Thank you for your loyalty over the past four years and for recognizing the consistent, high-quality service our team strives to provide. We’re proud that, no matter who visits your home, the level of care and professionalism remains the same—that consistency is a cornerstone of the Aptive experience.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication for years to come!
-Jasmine
1) A few days in advance
1) A few days in advance, Aptive sends me a text reminder about our appointment.
2) The service professional texts me when he or she is on the way to my house.
3) The treatment works well for our home.
July 23, 2025
Reply from Aptive Pest Control - Austin
Hi Robert & Laurie,
Thank you for highlighting these key parts of your experience with us! We’re glad our reminders and communication help make your service smooth and convenient. Most importantly, it’s great to hear the treatment is effectively protecting your home—that’s exactly what we aim for at Aptive Environmental.
We appreciate you being a valued member of the Aptive family and look forward to continuing to serve you with care and consistency.
-Jasmine
They do a good job thoroughly.The techs…
They do a good job thoroughly.The techs are compliant and know their customers and their needs.It’s easy to work with them.
July 16, 2025
Reply from Aptive Pest Control - Austin
Hi Coco,
Thank you so much for the kind words! We’re thrilled to hear that our service professionals have made things easy and personalized for you—that’s exactly the kind of experience we strive to deliver at Aptive. We appreciate you being a valued part of the Aptive family and look forward to continuing to meet your needs with care and thorough service!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Sydney,
Thank you for your kind words! We’re so glad to hear our pest control service professionals have been consistent and attentive to detail—that level of care is exactly what we aim to deliver at Aptive Environmental. Your trust means a lot to us, and we look forward to continuing to protect your home with the same dedication.
-Jasmine
Customer service is tops
Customer service is tops, but haven’t been able to get rid of mosquitos.
July 19, 2025
Reply from Aptive Pest Control - Austin
Hi David,
Thank you for your kind words about our customer service—we’re glad to hear our team has been responsive and helpful. That said, we understand how frustrating it is to still be dealing with mosquitoes despite our treatments.
Mosquito control can sometimes take a few visits to see lasting results, especially depending on environmental factors. We’re committed to working with you until you’re satisfied.
Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and schedule a no-cost reservice to help target those mosquitoes more effectively. We appreciate you being part of the Aptive neighborhood and look forward to resolving this for you.
-Jasmine
Deer spring
Always prompt and courteous. He always pays attention to areas i pointed out to him. If I ever see anything after he leaves, I can call and get immediate response.
July 9, 2025
Reply from Aptive Pest Control - Austin
Hi Cynthia,
Thank you for your wonderful feedback! We’re thrilled to hear our team has been prompt, courteous, and attentive to the areas you’ve pointed out. Providing that immediate response when you need us is something we take very seriously here at Aptive because your peace of mind matters.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same care and dedication.
-Jasmine
Outstanding
The helpful, personable, professional, technician Marcus and others, make the service experience amazing! Keep up the good work.
July 12, 2025
Reply from Aptive Pest Control - Austin
Hi Christine,
Thank you so much for the kind words! We’re thrilled to hear that Marcus and the rest of our team have made your service experience exceptional through their helpfulness, professionalism, and personable approach. We’ll be sure to pass along your encouragement—it means a lot to our team. We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with outstanding service!
-Jasmine
On time
On time, detailed follow up, timely communication. Good quality service. 4 stars because the text notifications does not have the information I am looking for.
July 8, 2025
Reply from Aptive Pest Control - Austin
Hi Rajesh,
Thank you for your honest feedback! We’re glad to hear our team has been punctual and thorough, and that you appreciate the quality of service from Aptive. We also appreciate your input about the text notifications — your experience matters to us, and we’ll work on improving the details we provide to keep you better informed. Please feel free to reach out anytime at socialmedia@goaptive.com with any questions or suggestions. Thanks again for being part of the Aptive community!
-Jasmine
Attention to detail was exceptional!
July 2, 2025
Reply from Aptive Pest Control - Austin
Hi James,
Thank you so much for the kind feedback! We’re thrilled to hear that the attention to detail stood out during your service—at Aptive, we believe it’s the little things that make the biggest difference. It’s great to know our team delivered the level of care and thoroughness we aim for on every visit. We're grateful to have you as part of the Aptive family and appreciate the opportunity to protect your home!
-Jasmine
Friendly service and very professional
Friendly service and very professional. Appreciate all you did to keep our house bug free!
June 29, 2025
Reply from Aptive Pest Control - Austin
Hi Daniel,
Thank you for your kind words! We’re so glad to hear our team provided friendly and professional service to keep your home comfortable. At Aptive, we’re committed to protecting your space with care and expertise, and it’s wonderful to know that commitment shines through. We appreciate you choosing Aptive and look forward to continuing to serve you!
-Jasmine
Not the usual co tact from technician
I knew we had an appointment for treatment. I could not be at home so I made sure pets were secure. There was no co tact from the technician before or after treatment. Therefore I could not ask him to treat for a specific condition. Usually they ask what to check for
June 27, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for sharing your experience with us. At Aptive, we truly value clear communication and thorough service, so I’m sorry to hear the service professional didn’t reach out before your appointment or check in about any specific concerns. We want to make sure every visit meets your expectations and addresses your unique needs.
If you have any particular issues you’d like us to focus on, please don’t hesitate to reach out directly at socialmedia@goaptive.com so we can ensure your next treatment is tailored just right. Thanks for being part of the Aptive family — we’re committed to providing the best pest control experience possible!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Abel,
Thank you for your kind words! We’re proud to hear our employees bring a positive attitude and courteous service to every visit. At Aptive, treating our customers with respect and care is just as important as delivering effective pest control. We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
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