Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communic... See more
Company replied
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Technician communicated well. He did a thorough job. My only negative is not about the technician, it is that your prices are too high. I may have to drop your services and find someone less expensiv... See more
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Great communication with my tech. He kept me up to date on his arrival, asked if I had any particular problems to check, then he left photos and a detailed message about his work.
Company replied
Ken does a fantastic job - discovered wasp nest I had not seen - was very very thorough in treating inside and outside my home - just very professional, courteous, and a pleasure having him here. Hi... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
234 reviews
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for the price of service could get the…
for the price of service could get the same at 1/2 the cost!
June 18, 2025
Reply from Aptive Pest Control - Austin
Hi Robert,
Thank you for sharing your thoughts with us. We understand that the value of a service matters, and we never take your investment in Aptive lightly. Our goal is to provide more than just a standard treatment—we offer comprehensive, eco-conscious pest control, detailed reporting, guaranteed reservices, and ongoing support from a dedicated team. That said, your feedback is important, and we'd love the chance to ensure you’re seeing the full benefit of your service. If you'd be open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account together and explore how we can better meet your expectations. We truly appreciate you being part of the Aptive community.
-Jasmine
The Aptive crews are excellent
The Aptive crews are excellent, finding, treating and clearly communicating with pictures all treatments!! If an issue does arise, they’ll come out immediately to take care of any problem. Client focus and customer service is excellent!
June 27, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you so much for your thoughtful feedback! We’re proud that our Aptive crews not only thoroughly find and treat pest issues but also clearly communicate every step—with photos—to keep you informed. Being responsive and client-focused is at the heart of what we do, and it means a lot to know you’ve experienced that level of service. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Where are my mosquito traps?
I haven’t had a problem in the past with Aptive but I do for this month’s service. The agent didn’t have any of the new mosquito traps. He instructed me to schedule a free follow up for the traps. I did, but the agent who was sent to me, also didn’t have the traps. I asked him to place me on a waiting list for the traps and have it brought to me when they come in… I’ve been waiting almost 3 weeks.
June 17, 2025
Reply from Aptive Pest Control - Austin
Hi Johnny,
Thank you for sharing your experience with us. We sincerely apologize for the delay in providing the mosquito traps and for any frustration this has caused. At Aptive, we’re committed to delivering effective and timely solutions, and we understand how important it is to address mosquito concerns promptly.
We appreciate your patience as we work through the supply challenges, and we want to make sure you’re prioritized as soon as the traps become available. Please don’t hesitate to reach out to our team directly at socialmedia@goaptive.com, so we can personally ensure your follow-up is scheduled and completed as quickly as possible.
Your trust means a lot to us, and we’re dedicated to getting this right for you.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Steven,
Thank you for your kind words! We’re glad to hear our team has been punctual, efficient, and pleasant to work with—that’s exactly the experience we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care.
-Jasmine
Good Job!
Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduling—even if just morning or afternoon. Good job overall!!
June 14, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for your thoughtful and honest feedback! We’re glad to hear your service professional arrived as scheduled, came prepared, and delivered quality work—that’s the level of care we aim to provide at Aptive. We also truly appreciate your suggestions regarding better communication around appointment timing and passing along specific concerns ahead of visits. Feedback like yours helps us continue to improve the experience for our customers. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with reliable and responsive service.
-Jasmine
Great service
June 14, 2025
Reply from Aptive Pest Control - Austin
Hi Karin,
Thank you for the kind words! We're so glad to hear you're happy with the service. At Aptive, delivering great care and dependable protection for your home is what we’re all about. We truly appreciate you being part of the Aptive family and look forward to continuing to serve you!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Rakesh,
Thank you for your feedback! We’re glad to hear that our Aptive team provided a thorough treatment—attention to detail is something we take great pride in. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care and dedication.
-Jasmine
Great Service
Aptive is a great service that is safe for my baby and my dog. We have not had any issues with any bugs or pests since we’ve been using their treatment.
June 11, 2025
Reply from Aptive Pest Control - Austin
Hi Nick,
Thank you so much for your kind words and for trusting Aptive to protect your home and family. We’re thrilled to hear that our safe, eco-conscious treatments have helped keep your home comfortable—and especially that you feel confident knowing your baby and dog are safe. Your peace of mind means everything to us, and we’re grateful to have you as part of the Aptive neighborhood!
-Jasmine
Never told me they left
Never told me they left. Mosquito trap and spray does not work makes the problem worse.
June 10, 2025
Reply from Aptive Pest Control - Austin
Hi Anita,
Thank you for sharing your experience. We’re sorry to hear you weren’t informed when the service was completed and that the mosquito treatment hasn’t met expectations. At Aptive, communication and effective results are key parts of the service we promise, and it’s clear we missed the mark here.
We’d like to take a closer look at your account and follow up with you directly to reassess the mosquito concerns and find a better solution. Please feel free to reach out to us at socialmedia@goaptive.com. Your comfort and peace of mind matter to us, and we’re committed to making things right.
-Jasmine
I was told by the salesperson that the…
I was told by the salesperson that the payment would be $59/quarter, but its $59/month! She lied to me. Also the bugs are still here and my kids and i are getting bit up everytime we go in the yard. I have had them come spray multiple times and still having issues.
May 16, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for taking the time to share your experience. We’re really sorry to hear there was confusion about the pricing and that your service hasn’t brought the results you were expecting—especially with your family still dealing with bites in the yard. That’s incredibly frustrating, and it's definitely not the experience we want any of our customers to have.
At Aptive, we’re committed to transparency and effective, family-friendly pest control solutions. We’d love the chance to make things right and dig deeper into your account to better understand what’s going on and how we can get you the relief you deserve.
Please reach out to us at socialmedia@goaptive.com so we can personally assist you and work toward a better resolution. We truly appreciate you being part of the Aptive community and want to do everything we can to turn this around for you.
-Jasmine
Scheduling department is inept.
First off, your service members are courteous when they arrive and listen to my concerns.
However, its your scheduling and billing I have serious issues with.
1. I continually ask for service every OTHER month, but your scheduling department schedules me for EVERY month. Tired of having to call about this.
2. I got an email offering a free termite inspection. Instead, they sent out for regular treatment and billed me. NOT what I asked for.
3. I've asked twice for refill sticky pads for the SAFER indoor bug light, havent received any.
4. I drove over to your local office on N. Lamar during office hours, no one there.
5. If these concerns cannot be addressed, you can cancel my any future service with me.
June 3, 2025
Reply from Aptive Pest Control - Austin
Hi Scott,
Thank you for sharing your detailed feedback. We're glad to hear our service members have been courteous and attentive to your concerns—that's always our goal at Aptive. However, we sincerely apologize for the frustrations you’ve experienced with scheduling, billing, and communication. Your requests for every-other-month service and the termite inspection should have been handled as you specified, and it’s unacceptable that you haven’t received the sticky pad refills or assistance at our local office.
We take your concerns seriously and want to make things right. Please reach out to us directly at socialmedia@goaptive.com, so we can personally review your account, correct any errors, and ensure your preferences are fully respected going forward. If you ultimately decide to discontinue service, we will assist you promptly and respectfully.
Thank you for your patience and for giving us the opportunity to address these issues. Your experience matters to us at Aptive.
-Jasmine
Great experience.
they are always so quick and quiet. In and out in a short amount of time. Always very respectful and professional. I like that they message you on the way and then send a final report via text. Great experience.
June 6, 2025
Reply from Aptive Pest Control - Austin
Hi Chloe,
Thank you for sharing such a detailed and positive experience! We’re proud that our team at Aptive is able to provide quick, respectful, and professional service while keeping you informed every step of the way. Communication and efficiency are key parts of how we strive to make pest control hassle-free for you. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver great experiences.
-Jasmine
Best Pest control service! Knowledgeable staff.
June 6, 2025
Reply from Aptive Pest Control - Austin
Hi Shanisa,
Thank you for the fantastic feedback! We’re proud that our knowledgeable Aptive team is making such a positive impact on your pest control experience. It means a lot to us to be your trusted partner in keeping your home comfortable. We look forward to continuing to serve you with the same care and expertise!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Wallace,
Thanks for your feedback—it’s great to hear there haven’t been any issues with your service! We understand that review requests can feel repetitive, and we truly appreciate you taking the time to share your thoughts. Your input helps us continue improving and ensures we’re providing the kind of experience you expect from Aptive. We're grateful to have you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Tara,
Thanks so much for the kind words! We’re thrilled to hear that you were pleased with the level of detail our Aptive service professional provided. Delivering thorough, high-quality service is something we take pride in, and it’s great to know that it made a positive impact. We appreciate you being part of the Aptive family!
-Jasmine
You guys have charged me 4 times
You guys have charged me 4 times. You have only been inside my house once. You give me times when no one is home. You havent done my back yard at all. I am doing all of the spraying on my own, but yet I am still paying you guys. I try to get ahold of you via your website and it goes into a loop. I just want to cancel my service please.
May 28, 2025
Reply from Aptive Pest Control - Austin
Hi Greg,
Thank you for sharing your experience — we’re really sorry you’re feeling frustrated, and we completely understand your concerns. Providing the highest level of service and making sure you’re seeing the value you’re paying for is a top priority for us at Aptive, and we fell short in delivering that in your case.
We’re truly sorry for the confusion with your payments and the scheduling of your service visits — that’s not the experience we want for any of our customers. We appreciate your patience and the opportunity to make things right.
Please reach out directly to our team at socialmedia@goaptive.com so we can address your account, make sure your payments align with your service, and process your cancellation if you wish. We’re here to help and want to make sure you feel heard, valued, and treated fairly.
Thank you for choosing Aptive, and we hope we can resolve this for you.
-Jasmine
Contract Misinformation!!!
A lot of misinformation on this service. I was a loyal customer that re-signed up again but after this experience I will never go back to this company and inform everyone in my neighborhood and everyone I know NOT TO SIGN ANY CONTRACTS with them. I should have given ZERO stars if that is an option!!!!
June 11, 2025
Reply from Aptive Pest Control - Austin
Hi Cedric,
Thank you for taking the time to share your experience — we’re truly disappointed to hear you feel let down by your recent interactions with Aptive. We value your loyalty and appreciate that you chose to trust us with your pest control needs, which makes your frustration all the more disheartening.
It’s clear there’s a significant disconnect somewhere, and we’re sorry for the misinformation you received. Providing clear, accurate, and helpful information is a top priority for us, and we’re addressing this internally to make sure it doesn’t happen again.
While we’re sad to lose your business, we would appreciate the opportunity to make things right. If you’re willing, please reach out directly to our team at socialmedia@goaptive.com — we’d be grateful for a chance to learn more about your experience and see if there’s a way we can resolve any lingering concerns.
Thank you again for your feedback, and we wish you the best in keeping your home comfortable.
-Jasmine
Those doing the service have been…
Those doing the service have been friendly and knowledgeable. The wasp control is so much better than what we had previously.
June 4, 2025
Reply from Aptive Pest Control - Austin
Hi James,
We’re so glad to hear that you’ve noticed a real difference with Aptive’s wasp control! It means a lot to know our service professionals have made a positive impression with their friendly and knowledgeable approach. Creating a space you can feel comfortable in is what we’re all about, and we truly appreciate you trusting Aptive to protect your home. Thanks for being part of our community!
-Jasmine
The service was excellent, but….
The service was excellent. Quick, thorough and reacted to my suggestions. One point deducted because they were scheduled for last week and never showed or informed me of a problem. I just got a notification of a new day after the fact.
June 2, 2025
Reply from Aptive Pest Control - Austin
Hi Mott,
Thank you for your kind words and for recognizing the quick and thorough service from our team! We’re glad to hear your suggestions were heard and addressed — that’s exactly how we want to work with our customers. We apologize for the scheduling mix-up and the lack of communication on our end. That’s not the experience we aim to provide, and we appreciate you bringing it to our attention. If you’d like to connect directly, please reach out to us at socialmedia@goaptive.com so we can ensure everything goes smoothly moving forward. Thanks for being part of the Aptive family!
-Jasmine
My areas are bug free!!
I’m happy with the service and the employees who go all out to keep my house and yard free of pests
May 30, 2025
Reply from Aptive Pest Control - Austin
Hi Joann,
We're so glad to hear you're happy with your service and the extra care our team brings to your home and yard! At Aptive, we take pride in going the extra mile -- not just to keep pests away, but to make sure you feel confident and cared for every step of the way. Thank you for trusting us to protect your space. We're lucky to have you in the Aptive family!
-Jasmine
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