Cyrus was easy to understand, spoke slowly and respectfully, did not try to "sell" me, listened to my requests and comments, and competently arranged my flights. He also provided helpful tips for tra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Travis is my go-to travel booking agent. I have been using his services for about 3 years now and he is always responsive and reliable. My travel itineraries have gone off without a hitch and the pric... See more
Company replied
So, Aran Grant was not the cheapest option for me. That being said, I would not have received the level of service that is provided by Aran Grant and its employees. I was kept up to date on any change... See more
Company replied
STEPHANIE was extremely courteous and engaging. Very knowledgeable and professional. She was eager to assist us find the best flights that met our needs and within our budget! She was patient with us... See more
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Company details
About AranGrant
Written by the company
AranGrant is an Olympic-grade team of travel planners. We gathered a rare mix of seasoned experts whose combined expertise encompasses the full breadth and complexity of the air travel industry.
HOW IT WORKS
1. Share your trip plan
Contact via email or phone our travel planners. Outline the arrangements you would prefer.
2. Review your options
We promptly detail the best flights for you. Decide on further adjustments as needed.
3. Secure your ticket
Pick your flight. Review all details, approve payment, and receive your tickets pronto.
Contact info
1717 McKinney Avenue, 75202, Dallas, United States
- +1 (888) 863-3910
- customercare@arangrant.com
- arangrant.com
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always on top of any changes of…
Always on top of any changes of schedule with email and phone call, that is really good to keep you updated.
December 5, 2025
Unprompted review
Reply from AranGrant
Dear MANO SHANAA,
Thank you for your kind words and 5‑star rating. We’re delighted to know that our team kept you updated on schedule changes through both email and phone calls.
Clear communication and timely support are at the heart of what we do, and it’s wonderful to hear that this made your experience smooth and reassuring.
We truly appreciate your trust and look forward to assisting you again on your future travels.
Sincerely Yours,
ARANGRANT Team
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Perfect schedules
The schedules and options that were provided were very good and we enjoyed our trip.
December 2, 2025
Unprompted review
Reply from AranGrant
Dear Uday,
Thank you so much for sharing your positive experience with us. We’re delighted to hear that the schedules and options provided met your expectations and helped make your trip enjoyable.
Our team takes pride in creating smooth and memorable travel experiences, and your kind words are truly rewarding.
We look forward to assisting you again in the future and helping you plan your next adventure.
Sincerely Yours,
ARANGRANT Team
AranGrant Provided a Great Experience
AranGrant provided a seamless experience with all the necessary flights I needed for a multi-city trip. I had first class seating on all of my flights with pricing that beat what I could get on the airline websites.
November 20, 2025
Unprompted review
Reply from AranGrant
Dear TK,
Thank you so much for sharing your 5‑star review with us!
We’re delighted to hear that your multi‑city trip was seamless and that you enjoyed first‑class seating throughout your journey. Your feedback reinforces our commitment to providing effortless travel experiences and personalized service.
We truly appreciate you taking the time to highlight your satisfaction, and we look forward to assisting you with your future travels.
Sincerely Yours,
ARANGRANT Team
Service stopped after I paid for my…
Service stopped after I paid for my tickets. They claim they couldn’t change my flight after the airline put me on an earlier flight which extended my layover from 5 to 7 hours. If I had bought the tix myself I could’ve requested a later flight from airline. Not a good way to start my trip. Then on my flight home, plane was delayed 3 hours. I asked Arangrant to request a refund. I first tried with airline but since I bought tix from Arangrant, they told me to deal with travel agent. Arangrant told me to ask airline directly. I do not like being run around! After submitting all evidence of my delay to Arangrant, they apparently didn’t do anything and closed my case. What a joke! Do not use this company! They didn’t provide any kind of service for what I paid for biz class tix. My agent was nice and good at selling me tix but nothing after that. The so called support team did nothing. They barely speak English. Stay away!!!
December 2, 2025
Unprompted review
Reply from AranGrant
Dear Ninja PBer,
Thank you for sharing your feedback on Trustpilot. We are sorry to hear about your experience and would like to address your concerns promptly.
Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at claims@arangrant.com with your order number and any additional details regarding your issue?
We appreciate your cooperation.
Sincerely Yours,
ARANGRANT Team
They are as good as they claim, we’re just not used to it!
I was very hesitant to use their site, was worried it was too good to be true … turns out it was true, we just got used to being taken advantage of elsewhere!
Genuine, great value, professional and should try them first before buying a business ticket anywhere else.
October 20, 2025
Unprompted review
Reply from AranGrant
Dear Malcolm Robinson,
Thank you so much for sharing your experience and for the wonderful 5‑star review!
We’re delighted to hear that we could exceed your expectations and provide genuine value. It means a lot to know that our professionalism and service helped restore your confidence in booking with us.
We truly appreciate your recommendation and look forward to assisting you again with future travel plans.
Sincerely Yours,
ARANGRANT Team
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Your service was seamless.
November 17, 2025
Unprompted review
Reply from AranGrant
Dear Malcolm Robinson,
Thank you so much for taking the time to leave us a 5‑star review. We’re delighted to hear that you found our service seamless — that’s exactly the kind of experience we aim to provide.
Your feedback means a lot to us and motivates our team to continue delivering smooth, hassle‑free service every time.
We truly appreciate your support and look forward to serving you again in the future.
Sincerely Yours,
ARANGRANT Team
Great customer service by Inez
Inez was supportive and very patient. I recommend using aragrant.
November 17, 2025
Unprompted review
Reply from AranGrant
Dear Sabine Henderson,
Thank you so much for your generous 5-star review. We're truly grateful for your feedback and delighted to hear that Inez provided the support and patience you needed.
Your recommendation means a great deal to us. We strive to make every experience as smooth and positive as yours, and it's wonderful to know we succeeded.
If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you again soon.
Sincerely Yours,
ARANGRANT Team
Nathan was perfect
Kind, knowledgeable and quick to get back and resolve my problem. Thanks a lot Nathan, I will definitely work with you in the future!
November 11, 2025
Unprompted review
Reply from AranGrant
Dear Alberto Scalari,
Thank you for your generous 5-star review. We're so pleased to hear that Nathan was able to assist you with kindness, expertise, and prompt support.
Your words mean a great deal to us, and knowing that you’ll be working with us again in the future is the highest compliment we could receive. We’re committed to delivering the same level of care and efficiency every time.
If there's anything more we can do to support you, please don’t hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
we saved a lot or money using AranGrant…
we saved a lot or money using AranGrant and our Business class Flights were perfect. My only complaint was that we had to do some seat shifting to sit together but that was done with a minimum of effort thanks to fellow travelers.
November 7, 2025
Unprompted review
Reply from AranGrant
Dear Joseph Stine,
Thank you so much for your kind words and for sharing your experience with us!
We're delighted to hear that your Business Class flights were perfect and that Arangrant helped you save significantly—it's always our goal to deliver exceptional value and comfort. We also appreciate your understanding regarding the seat adjustments, and we're glad it was resolved smoothly with the help of fellow travelers.
Your feedback is truly appreciated, and it helps us continue refining the experience for all our valued customers. We look forward to assisting you again on your future journeys.
Sincerely Yours,
ARANGRANT Team
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Very helpful sales representative and…
Very helpful sales representative and always answered the phone calls
October 29, 2025
Unprompted review
Reply from AranGrant
Dear Anjali Bhutani,
Thank you so much for your wonderful feedback and 5-star rating!
We're thrilled to hear that our sales representative was helpful and consistently available to take your calls. Providing attentive, reliable service is something we take great pride in, and it's always rewarding to know we've made a positive impact on your experience.
We truly appreciate your support and look forward to assisting you again in the future.
Sincerely Yours,
ARANGRANT Team
The service was good and the agent…
The service was good and the agent helped as much as he can
November 9, 2025
Unprompted review
Reply from AranGrant
Dear Thirupathy Nathan,
Thank you so much for taking the time to leave us a 5-star review. We're truly glad to hear that you received good service and that our agent was able to assist you to the best of their ability.
Your kind words mean a lot to us, and we’re grateful for the opportunity to support you.
If there's ever anything more we can do, please don’t hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
Awful. Do not use
I told them I was unable to use return portion of a flight. TOLD THEM. They did not come through with a specific request. I stead buried what was needed in a way too long email. Now I'm told I don't have credit. Very unprofessional, especially for business travelers.
November 8, 2025
Unprompted review
Reply from AranGrant
Updated response on January 06, 2025
Dear DON DIZON,
Thank you for taking the time to share your feedback with us.
Your input is invaluable, as it helps us identify areas where we can improve and continue to enhance the services we provide.
Thank you again for your time and valuable feedback.
Sincerely Yours,
ARANGRANT Team
=====================================
Initial response on November 11, 2025
Dear DON DIZON,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced.
We are currently checking with our relevant team for further investigation. We will get back to you with an update as soon as possible.
Your patience is greatly appreciated as we work to address this matter.
Sincerely yours,
ARANGRANT Team
Return travel date change request
I had to change my return travel date and Arangrant rep was extremely helpful by talking to the airline and getting back to me with the necessary changes.
October 8, 2025
Unprompted review
Reply from AranGrant
Dear Lakshmi Gutta,
Thank you for your wonderful 5-star review! We're so pleased to hear that our representative was able to assist with your return travel date change and coordinate effectively with the airline on your behalf.
We truly appreciate your recognition of their efforts—it’s always our goal to make travel adjustments as smooth and stress-free as possible. Your feedback encourages us to keep delivering the highest level of service.
If there's anything more we can do for you in the future, please don’t hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
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Great Travel Experience
everything was taken care of in one phone call and then communication by email.
November 7, 2025
Unprompted review
Reply from AranGrant
Dear Romanth Waghmarae,
Thank you so much for your kind review! We're delighted to hear that everything was taken care of in just one phone call and a follow-up email.
Providing seamless, efficient service is always our goal, and it's wonderful to know we delivered that experience for you. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your feedback.
If there's ever anything more we can do for you, please don't hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
Booked us two business class tickets to…
Booked us two business class tickets to Berlin and the price was extremely good.
October 28, 2025
Unprompted review
Reply from AranGrant
Dear Lady Anabelle,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with the business class tickets to Berlin and found the pricing to be exceptional.
It’s always our goal to deliver great value and a seamless booking experience, and we’re delighted we could meet your expectations. Wishing you a fantastic journey and memorable moments in Berlin.
We look forward to assisting you again soon!
Sincerely Yours,
ARANGRANT Team
Vey honest
Called my back when they said they would as I didn’t have all the information. Very reliable. Would definitely recommend them.
October 28, 2025
Unprompted review
Reply from AranGrant
Dear margaret schlachter,
Thank you so much for taking the time to leave us a 5-star review. We're delighted to hear that our team followed up as promised and that you found our service reliable.
Your recommendation means a great deal to us. We strive to provide consistent, thoughtful support, and it's incredibly rewarding to know that our efforts made a positive impact.
If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
AranGrant Made It Simple
AranGrant addressed all my concerns, including the ones not previously considered.
October 2, 2025
Unprompted review
Reply from AranGrant
Dear Mel,
Thank you so much for your thoughtful review. We're truly delighted to hear that Arangrant was able to address all your concerns—even those that hadn’t been previously considered.
Your satisfaction is our top priority, and feedback like yours affirms the care and attention our team strives to provide in every interaction. It was a pleasure assisting you, and we’re grateful for the opportunity to support your journey.
If there's anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again.
Sincerely Yours,
ARANGRANT Team
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Very thoughtful and accurate and…
Very thoughtful and accurate and provides the best service. I would look for Gio of ARANGRANT for my future flights. Thanks a million Gio!
October 29, 2025
Unprompted review
Reply from AranGrant
Dear Gracy Mathew,
Thank you so much for your generous feedback! We're thrilled to hear that you found our service thoughtful, accurate, and truly helpful. Your kind words mean the world to us.
It’s especially rewarding to know that you’d seek out our agent for future flights—that’s the highest compliment we could receive.
We look forward to welcoming you back and continuing to provide the best support possible.
Sincerely Yours,
ARANGRANT Team
Seamless experience
Seamless experience. Bought tix through them which cost $1k less each than the Turkish Airlines was quoting. The tix were issued immediately, and I had no problems using them. This was my first time buying tix through a business class consolidator, but it won’t be my last.
September 21, 2025
Unprompted review
Reply from AranGrant
Dear Nick Christopher,
Thank you so much for your glowing 5-star review! We’re delighted to hear that your first experience booking through a business class consolidator was seamless—and that we could help you save significantly on your fare.
It’s great to know the ticketing process was smooth and trouble-free. We’re honored to have earned your trust, and we look forward to assisting you again on your future journeys.
Wishing you many more comfortable and rewarding travels ahead.
Sincerely Yours,
ARANGRANT Team
great price
great price, helpful when I ran into trouble along the way
October 14, 2025
Unprompted review
Reply from AranGrant
Dear anne cooneycustomer,
Thank you for taking the time to share your experience with us. We're so glad to hear that you found a great price and that our team was able to assist when you encountered a challenge along the way.
Providing helpful support and value is at the heart of what we do, and it's wonderful to know we delivered that for you. If there's ever anything more we can do, please don't hesitate to reach out.
Wishing you smooth travels ahead!
Sincerely Yours,
ARANGRANT Team
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