Armor Concepts LLC Reviews 128

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Heard about the product on Fox News and was looking for a Solution to secure the front door. Purchased product and installed It. Excellent fit, high quality and durable. I had one issue wi... See more

Rated 4 out of 5 stars

I installed these door jamb guards due to recent break ins in our neighborhood. I don't know if they'll hold up against forced entry as advertised but I do think they'll add another layer of protecti... See more

Company replied

Rated 5 out of 5 stars

Without trying to kick down the door to prove its mettle, this product is excellent. The idea is really fantastic. The price is a bargain if it only stops a home invasion once! It's certainly a less... See more

Rated 5 out of 5 stars

I have made three purchases from Armor Concepts and have all of my doors reinforced on two different homes. My wife locked herself out one day while I was out of town and solicited help from friends... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 1 out of 5 stars

horrible..........

don't waist your time with these people,they don't care about anything..........

March 8, 2015
Unprompted review
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Reply from Armor Concepts LLC

David,

The problem was not stated but I would be more than happy to help you with any issue you have with the company.

I see your order was cancelled.

If this was a customer relation problem please let us know so we can improve our interactions with customers. That is our main objective.

Please feel free to contact me directly at: jspringfield@armorconcepts.com or at 888-582-2295.

I hope we can change your view on the company.

Armor Concepts Support Team

JaRon Springfield

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Rated 5 out of 5 stars

Armor Concepts is an excellent, cost-effective and fairly easily-installed upgrade to home door security.

After installing the Armor door system for 4 single doors and one double door, I have the following comments:
- This is an excellent, cost-effective system that can be installed in about 20-30 minutes per door. It substantially upgrades the ability of any door to withstand being kicked in.
- The screws for the hinge and latchplate reinforcement should be square-drive and not Philips drive. They are fairly long and require quite a bit of torque to install and a Philips drive "cams" out too easily and rounds off the inside of the Philips head. A square-drive bit should be included in the kit or can be purchased at any local hardware store.
- After the pilot holes are drilled for the 3 1/2" screws, spraying them with cooking oil spray makes driving them much easier.
- Some installations may work better if the lip of the existing latchplate is removed so that it does not interfere with the same lip on the latchplate reinforcement that is part of the Armor kit.

March 7, 2015
Unprompted review
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Reply from Armor Concepts LLC

Brian,

Installation times do differ between installations, also on the expertise of the installer.

The screws you mentioned will be looked into more. We have started to use more sturdier screws, but we might look into using a different type of screw head.

Keeping or removing the existing striker plates is optional. The strike plate that comes with the kit does replace the existing striker plates you have now but you could choose to take them off or keep them depending on your installation needs.

We do appreciate your comments and your support.

Thank you.

Armor Concepts Support Team

Rated 5 out of 5 stars

I feel safer

After installing this on both doors, I have to say I do feel safer. Glad I came across these.

March 5, 2015
Unprompted review
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Reply from Armor Concepts LLC

Timothy,

We will guarantee, you will not just feel safer, your family WILL be safer.

We thank you for letting us protect your home.

Armor Concepts Support Team

Rated 5 out of 5 stars

Fantastic protection

I bought the EZ Armor as part of a whole security upgrade I was doing on the doors to my house. I installed Grade 1 deadbolts where there were no deadbolts at all, and of course the EZ Armor system. I am more than happy at the level of protection that this product provides for me. When actually examining the door and hinges during installation, I realized how flimsy an unprotected door jamb is, and how my hinges were attached with a screw that couldn't have been more than half an inch in length. Having long screws attaching the metal reinforcements to the frame makes my door an actual barrier rather than just a slight hurdle. I highly recommend this product and won't ever be without it.

February 25, 2015
Unprompted review
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Reply from Armor Concepts LLC

Damian,

Thank you for your strong endorsement.

We are very confident you will not only be happier with our product installed but your family will be safer.

We appreciate your support.

Armor Concepts Support Team

Rated 4 out of 5 stars

Seems to work fine, but weatherstrip is an issue.

I installed the dead bolt door unit and it seems to work fine, but has pushed the weather-strip out of the way and now there is a draft. I called and spoke to Armor Concepts. They have a piece of weather-strip the sell to help with this issue. I have not ordered it yet. I hope to find something local. I think the weather-strip should be included with the Armor Concepts products as it's negligible to the overall cost, and will save a customer a lot of hassle if they need to purchase one.

February 22, 2015
Unprompted review
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Reply from Armor Concepts LLC

Randy,

We are happy the kit installed successfully.

Some installs do leave a little bit of a gap between the door and frame but this does not always happen. When it does, yes, we do offer weather stripping to off-set the gaps. We may offer a bundle for the EZ Armor and the weather stripping in the future.

We do appreciate your support.

Armor Concepts Support Team

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Rated 5 out of 5 stars

Armor Concepts EZ Armor

Fantastic product. Very solid and easy to install. Besides peace of mind, it provides a superior barrier of protection between you and the bad guys. I highly recommend it and installed it on the front and back door.

January 23, 2015
Unprompted review
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Reply from Armor Concepts LLC

Dat T,

We are so happy to hear your comments on our products.

We are positive you will not be disappointed with this investment in your home and family.

Thank you for your support.

Rated 4 out of 5 stars

Good product, came with good instructions and easy to install

The product arrived packaged well and with good installation instructions and ordered. Packaging was not damaged. While product itself was not hard to install, i found it a little challenging to install it to the upper frame of the double door. Door jambs were easy to install.

The upper jamb required some chiseling and polishing of the door but - again not the fault of the product. Overall, highly recommend this product.

January 21, 2015
Unprompted review
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Reply from Armor Concepts LLC

K V Josh,

Double Doors have a very unique design, where it can look amazing but let's you down when it comes to security. We hope to fix that with our EZ Armor Double Door reinforcement kit.

The locks in the middle and up above, are very vulnerable and protecting those key points is crucial.

We are happy you could have a successful install and hope your family knows they are more secured then they ever were.

We appreciate your feedback.

Armor Concepts Support Team

Rated 4 out of 5 stars

We feel more secure with our sidelight entry door armor

The sidelight door entry armor fit perfectly and was easy to install. Nice high gloss finish made it look nice on our new door.

January 19, 2015
Unprompted review
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Reply from Armor Concepts LLC

Dennis,

Sidelight doors are very tricky to secure and it's even harder making the door look decent once you do. We have a very dedicated team who strive to make this happen.

We are happy that you are pleased with that outcome.

Thank you for your support.

Rated 5 out of 5 stars

Armor concepts feview

I bought two door jamb reinforcing packages. Found them both to be as advertised with well written instructions. They installed easily in a couple of hours with common hand tools and drill. After painting they blended perfectly.

January 16, 2015
Unprompted review
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Reply from Armor Concepts LLC

John,

A lot of customers are not aware of how easy our products can be repainted (best to use the white finish when repainting). We recommend using sand paper to rough the surface first, and paint as desired.

We are happy you to hear the installation was a success.

Thank you for your review.

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Rated 5 out of 5 stars

Armor Your Entry Doors

I first started with a competitor product & found it quite easy to install. Later, for three other doors I ordered from Armor Concepts. I found that even though Armor Concepts product was more difficult to install, it was by far more secure! I had to order some supplemental product from Armor Concepts to help reinforce the first door. I don't think you can go wrong using Armor Concepts products.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Charles,

We strive to make our installations of our kits as universal and simple as possible, but we will never sacrifice integrity over simplicity. Which our competitors do all too often.

We guarantee that your door has more integrity than ever after installing our products.

We are happy you are pleased with the outcome and for giving us a chance to protect your family.

We hope we can continue to do so in the future.

Thank you for your review.

Rated 4 out of 5 stars

Moderately helpful

My home had two older mortise lock doors that I wanted to secure with their EZ armor product. Using their measurements guide, I decided to ask about whether their product would work. They responded promptly to tell me that the EZ armor product was not appropriate, but they sold a door jamb armor that far would meet my needs. I purchased the product, which requires significant skill to install, and installed it on my doors. I am happy that my door jambs are reinforced. I only wish it was as easy to install as the EZ armor.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Aaron,

Unfortunately, at the moment, we only carry the Door Jamb Armor Mortise reinforcement kits. We hope in the future we can get an easier option for reinforcing mortise door locks.

We are happy you had a successful install.

Thank you for your insights and review.

Rated 5 out of 5 stars

Armor Concepts

Well designed, effective and affordable security solution. All new doors should come standard with Armor Concepts hardware in my opinion. Its simple to install, just follow the directions, anyone can do it. I have six entry doors between my home and buildings and after I installed it on the first two, I ordered additional product the following Monday.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Greg,

We are happy our product can help protect your properties and families.

We appreciate you sharing your thoughts on our company.

Thank you for the review.

Rated 4 out of 5 stars

Great product!

It took some time and effort to install. I had to chisel a little off the door sill so the door would close. I chiseled just enough so that the EZ Armor Jamb Shield would lay flat against the door sill, and it works great. Found out that I didn't need the EZ Armor Hinge Shield because my door hinges are on the inside of my apartment door. Live and learn. Great product!

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

M.A.Kennedy,

Unfortunately, every install will not be the same. Some will take more time than others. Shaving a bit off the frame and door is a worst case scenario but we are happy you were able to make it work.

We always want our customers to be able to install all of the pieces in the kit for full protection but we do understand that some doors will not be able to accommodate every piece.

We are happy you are pleased with the outcome.

Thank you for your review.

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Rated 5 out of 5 stars

my 3rd, 4th, 5th and 6th Armor Concepts product investment

this current order will be my 3rd, 4th, 5th and 6th Armor Concepts product INVESTMENT. This order will be going on two of my rental apartments. Two for the front door and two for the rear doors. I first purchased 2 Armor Concept products for my own house. It aided in securing and slowing down potential entry door threats. Especially as a new husband and father I wanted peace of mind but not just that, i wanted something that was going to give us and my wife and children (when I'm not there) time and protection. I wanted my renters to know that i care about them and their families too. To do this, I am putting the same armor, time and investment into their safety and peace of mind.

These products work. They are easy to install for any type of skill levels. The videos on Armor Concepts websites really help with questions and instructions. Especially for guys who don't want to ask questions but want to figure it out themselves. You too can always pay someone to do it too.

I appreciate other information on their website too. If someone really wants to get in a house, they will but this product helps to give you time but also to deter potential threats to never happen. If someone tries to get in your home by trying to kick in your entry doors but can't after a few kicks because of the Armor Concept products, your home, your family, your safe haven will stay secure.

I show my friends what I've done for my family and instruct them to do for theirs also. You should too. Don't fall for other imitators. Get the real thing. Armor Concepts often has sales. That means you have no excuse.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Michael,

You made a great investment in your family safety.

We can guarantee, your door will hold up against any type of forceful kick with our products installed.

We do our very best to inform customers with insightful free information.

We always love hearing from long time customers and we hope we can continue to protect your family and your investment.

Thank you for your review.

Rated 5 out of 5 stars

Quality Products

I ordered two EZ Armor Combo Set and a Armor Latch Sliding Door Deadbolt. All worked great and was an ease to install.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Fernando,

Glad your install was satisfactory and you are happy with the products.

Thanks for your comments.

Rated 5 out of 5 stars

Armor Concept Products

All the Armor Concept products that I have purchased are dependable and are of utmost quality. With Easy Armor, I don't have to worry about making my house to look like a jail with barred doors in order to prevent break-in's. Also, my Police Force 10,000,000 Tactical Stun Baton Flashlight protects me when I am away from home. I am protected when I am home or away. I highly recommend the Armor Concept products!

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

David,

When we started the design of EZ Armor, we were looking for integrity and a aesthetic pleasing look. It was a tough road but we came out in the end with a great product.

Our personal security product line is a fairly new venture for us that has been getting some great responses.

We are pleased to know that you are happy with both products.

Thanks for your review.

Rated 5 out of 5 stars

Excellent product for home security

Have ordered from Armor twice now. First order was the original door reinforcement kit. Second order was for 2 homes. Armor Concepts has made the installation easier.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Garth,

We appreciate your feeback on our company.

We hope to continue protecting and doing business with you in the future.

Thank you.

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Rated 5 out of 5 stars

Easy install!

Good product, easy to install, and adds extra security without being terribly visibly obvious.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Matthew,

One thing we found after coming out with our first product, Door Jamb Armor, was how much customers cared about their door security as well as the look of the product. Of course we take integrity over cosmetics any day but we still managed to get our new product line, EZ Armor, up to par with both aspects.

We are happy to know you are pleased with the outcome.

Thank you for your review.

Rated 1 out of 5 stars

Great in concept

I ordered three EZ Armor kits for my home doors. All the info on the Armor Concepts website looked great, easy to install. NONE of my doors would close or open properly with these kits installed. The plates that screw on are so "thick" that it kept my doors from shuting unless I slammed them or pushed with all my body weight. This happened twice, I gave up on the third. Armor Concepts recommended "shaving" some material off the door frame.....I don't think so. They also recommended one of their installers try.....no one in my area was a dealer/installer, and even if there were it would not have been cheap. To Armor Concepts credit, they said they would take all three kits back, used and unused. My advice? Take the website with a grain of salt, it's not an easy install unless you have loose, sloppy fitting doors.

January 15, 2015
Unprompted review
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Reply from Armor Concepts LLC

Michael,

When we first thought about producing the EZ Armor reinforcement kits, we took many things into consideration but the second most important point, besides making sure the kits properly reinforce the door, was to make the kits universal. Unfortunately, not every door and frame will have the same outcome in installation time and difficulty.

We try our best to educate our customers on our website before they make a purchasing decision. This process will be reworked because one failed customer is to many in our book.

We are sad to hear about your troubles and yes, we are fully prepared to refund you your full amount plus cover shipping cost to return the product back to us. We are here to help people not to take advantage of anyone's misfortunes.

If there is anything else further we can do to make your experience better, please let us know as soon as possible.

We thank you for your honest opinion and we will strive to correct problems on our end so this type of customer experience never happens again.

Rated 5 out of 5 stars

Great product

I had to make some adjustments to the door jams, because if your doors are already snug things will be very tight. Didn't take much time though, finished all five doors in less than two hours. Doors are WAY more secure and I sleep better at night knowing that my family is safer.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Thayne,

We strive to make our products as universal as possible but there will be doors that will take more time and doors that will take less time to make the installation.

We know your family is in good hands with Armor Concepts products.

Thank you for your support.

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