Armor Concepts LLC Reviews 128

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Heard about the product on Fox News and was looking for a Solution to secure the front door. Purchased product and installed It. Excellent fit, high quality and durable. I had one issue wi... See more

Rated 4 out of 5 stars

I installed these door jamb guards due to recent break ins in our neighborhood. I don't know if they'll hold up against forced entry as advertised but I do think they'll add another layer of protecti... See more

Company replied

Rated 5 out of 5 stars

Without trying to kick down the door to prove its mettle, this product is excellent. The idea is really fantastic. The price is a bargain if it only stops a home invasion once! It's certainly a less... See more

Rated 5 out of 5 stars

I have made three purchases from Armor Concepts and have all of my doors reinforced on two different homes. My wife locked herself out one day while I was out of town and solicited help from friends... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Use AC products on all of my doors

I have made three purchases from Armor Concepts and have all of my doors reinforced on two different homes. My wife locked herself out one day while I was out of town and solicited help from friends that were quite "handy" at getting in locked doors. They looked the situation over and told her they were not even going to attempt entry, that it looked tighter than Fort Knox and they were concerned it would take significant time/damage to get in! Even the locksmith struggled.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Brad,

Our kits are made to do exactly what happened that night to your wife, make the door a pain to gain entry to. Think about how a intruder would feel coming into this situation with limited time and resources than your wife and neighbors had, the intruder would not be happy.

We are pleased you were able to experience the protection of our products without the pain of going through a real break-in (actually a attempted break-in because they will not get in).

We hope your neighbors took notice and go the same route as your family did, Armor Concepts.

Thank you for your support.

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Rated 3 out of 5 stars

Hardware exactly as request. Instructions were incorrect.

The hardware was perfect!!! Nice job on the cutting, bending and painting. The instructions were incorrect regarding the drill bit size, which would have resulted in screws that did not "bite" if followed exactly. Otherwise, a good install. It should not be hard to fix the instructions, and I can't be the first one to mention this. Why not fix this to get 5 stars?

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Marc,

This is something we have not ran into since we have updated the instructions. Of course since this was an issue for you we will investigate it so future customers will not run into the same problem.

We are pleased you were still able to get the kit installed properly.

We thank you for your insight and your support.

Rated 5 out of 5 stars

Armor Concepts LLC

This is my third order from Armor Concepts. Speaking of quality, their door protection hardware is much better than their competitors. Their fit and finish is top quality. I can say they are better than their competitors because I have purchased from another company and compared it myself. I would recommend their products to anyone. If they are good enough for me and for my family, it says a lot.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Shannon,

Our products have come along way, from constant testing to upgrades to new products altogether.

Our company has the only patent products on the market, which no competitor can boast about.

We know your family will be in good hands when dealing with our products and we can not wait to do business with you again.

Thank you for your continued support.

Rated 5 out of 5 stars

Awesome product & customer service.

Armor Concepts not only has a great product , but great customer service as well.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Andrew,

We pride ourselves on our products and customer experience.

We are happy you are pleased with both.

Thank you for the support.

Rated 4 out of 5 stars

Eazy armor double door and combo set

I just ordered the armor concepts easy armor for my front doors and both French doors. I haven't installed them yet but can't wait

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Taron,

We are confident you will be pleasantly surprised of how the integrity of your doors will increase.

Please let us know if we can be of any assistance.

Thank you.

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Rated 5 out of 5 stars

Easy installation.

The total installation took only 20 minutes
and fit perfectly. Will prefer to everyone that
is interested in extra Security protection.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Craig,

We are happy you had a satisfactory install.

If there is anything else we can do for you, please let us know.

We appreciate your review.

Rated 5 out of 5 stars

Great Customer Service - Awesome Product!

I purchased 3 EZ Armor door guards at the regular price. A few days later, they were on sale so I asked if they would credit he difference since it was only 2 days later. The rep provided a partial credit but later I received an email from the CEO providing the full credit. I was thrilled! AND the product - is tough as a tank! I am so happy we installed them on all exterior doors. Thank you Armor Concepts for your product. I will continue to recommend you to anyone that will listen.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Kim,

From the CEO to the warehouse, we all strive to make the customer experience great every time. We understand that the customer is the only reason we have been going strong this long.

We are pleased to know your install was a success and we can not wait to do business with you in the future.

Thanks for the support.

Rated 5 out of 5 stars

Piece of mind.

We have had a series of robberies in our condo community. So I installed the Armor Latch, on my
sliding glass door. Installation of the deadbolt was easy and the simplicity of it's operation was even easier. I have recommended it to many and more than ten people have ordered it allready.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Stella,

We are sorry to hear about your community's misfortunes but are pleased to know you are taking the necessary steps to protect yourself.

Surprisingly, a lot of people don't understand how easy it is to gain unlawful entry through a sliding door. The sliding door can be lifted out of it's tracks and removed fairly easy. The Armor Latch was designed to prevent this.

If you continue to recommend customers to us, you might want to look into our "Affiliate Program", where you can earn money by referring people to our products. Please visit here if your interested: http://affiliate.armorconcepts.com/affiliates/index.php

Thank you for your review.

Rated 5 out of 5 stars

Great Service and Product

Although I hope to never have it tested the EZ Armour arrived as described and installation was fairly easy. Door and jamb spacing are important to ensure the door doesn't catch but this is clear in the instructions. Keep in mind that if your alarm magnet is in the installation area it will need to be relocated. Ordering was a breeze also.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

William,

We are happy to hear your installation was a great experience.

Your right about reading all information before you purchase the product. We try to provide as much information as possible to try to educate customers before making a decision.

We thank you for your review.

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Rated 5 out of 5 stars

Excellent but minor tailoring possible

The packages (I ordered two kits for my doors) arrived quickly. I started installation on my back garage door and was very pleased to see that the installation was as easy as claimed. The metal plates fit well in the space between door and jam. However, as all DIY types discover, Murphy will find a way. Here's a very minor but important point: the package has all the hardware you need, including screws. The screws are three inches long. If anything is less than three inches away from the door frame it may require modification. Example? Well, concrete blocks in the foundation. I had to install shorter screws where the three-inch ones would strike the blocks. Another example is glass, if you have side windows. Let me hasten to reinforce that these are minor points. There's no reason the un-handiest person couldn't install these if they can operate a drill without causing major structural damage or harm to themselves. I plan to buy two more for my son's house.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Dean,

We strive to make all of our products as universal as possible but there will always be a door that will not have the most satisfactory of installs.

When dealing with concrete, we found using 3-1/2" tapcon screws will penetrate concrete better.

If you have windows on the side of the door, than you will need to use our Sidelight Reinforcement kits for installs. These kits are especially made to accommodate sidelight doors.

Thank you for sharing your experience with installing our products.

We appreciate your business and review.

Rated 4 out of 5 stars

A Safer Feeling

We did an extensive internet research to reinforce our residential doors. For our needs, we found EZ Armor/Armor Concepts to be the right fit. From the online ordering process, super fast delivery, and installation of the jamb and night lock kits, we could not be more pleased. Feel secure-and safer-with these materials as they will certainly help to strengthen your entry ways.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Mark,

The great thing about the product is you will not just get a feeling of being secured, you are secured.

This product has been through countless testing and has always come on top.

We are pleased to know your install was satisfactory.

We appreciate your review.

Rated 4 out of 5 stars

Superb build quality and service

Installed three EZ Armor combo kits on our exterior doors after one of our neighbors had their door kicked in. The product appears to be very well made: thick steel, no metal burrs and the finish does not chip. Gave four stars only because I can't really test it without damaging the door finish, so I'm assuming it works for the intended purpose. It feels like the locks are more likely to fail than the door and frame now though. Installed easily, although our door hinges appear to be smaller than standard (might be interior hinges?) and the hinge screw holes did not line up with the EZ Armor hinge guard screw holes. Of the two 3.5" screws provided per hinge guard, I could only use one (the other one I used directly with the hinge plate). Shipping was quick with good communication. I wouldn't hesitate about buying again.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Damon,

Hindsight is 20/20. We always tell our customers, it's better to be prepared now then to feel sorry later. We are happy you saw your neighbors misfortune and took the necessary precautions.

We actually hope you never have to test the product but if that day ever comes, we know you will be ready.

Thank you for your support.

Rated 5 out of 5 stars

Excellent service

Got my product quickly and accurately, No problems at all with these guys.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Fredrick,

We are happy to hear that your delivery was efficient.

Thank you for your support.

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Rated 5 out of 5 stars

Frame Reinforcement

Ordered two products.. Regular door and double door reinforcement. Both were easy to install and worked great. Had a question about reinforcing my fiberglass front door with a side light. Armor Concepts answered quickly and I will order that as well. So far, very pleased.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Norman,

We are pleased your installs went smoothly and you are happy with the outcome.

Please let us know if we can assist you further.

Thank you for the review.

Rated 5 out of 5 stars

Armor Concepts went out of their way!

I received some great quality products from Armor Concepts. I ran into a snafu with a discount which was misapplied due to "time out" of the website...I walked away and came back and was logged off. The President of the company honored the discount I thought I was getting despite the mistake basically happening on my end (the ordering part). It is nice to see a company standing behind their customer experience and service from the top of the company on downward. Nice work and thank you!

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

B. Bingham,

We take the customer experience very seriously because we know the customer is the reason we have been going strong this long.

Every single person in the company works hard to make sure not only do the "big boxes" get great service but also the home consumer, the "little guys".

We are happy you are pleased with the outcome and we are excited about doing business with you again in the future.

Thank you for the support.

Rated 5 out of 5 stars

very satisfied

I am very satisfied with the products.

January 14, 2015
Unprompted review
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Reply from Armor Concepts LLC

Robert,

We are happy to hear you are pleased with our products.

Thank you for your review.

Rated 5 out of 5 stars

very solid product

Bit of work to install, as you should expect to get the strength benefit of the wrap around steel supports. It seems that the exterior wall framing studs would dislodge before this jam armor would fail.

January 9, 2015
Unprompted review
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Reply from Armor Concepts LLC

Joe,

Unfortunately, all installs will not be as easy as others but we are happy you were able to install the products.

Yes, you are correct in saying the wall stud would fail before the product does. The product was made to reinforce the frame. The rough frame of the house would have to "give-in" before anyone would gain unlawful entry.

Thank you for your support.

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Rated 5 out of 5 stars

Absolutely reliable company.

Product is superior would recommend to family and friends.

November 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

Emil,

We appreciate your feed back and continued support.

Thanks.

Armor Concepts Support Team

Rated 5 out of 5 stars

Quality product, easy to install.

I have no doubt my double front doors are now much stronger and more secure.

November 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

Clinton,

We also have no doubt that your doors are now more secure.

Thank you for your continued support.

Armor Concepts Support Team

Rated 5 out of 5 stars

OUTSTANDING QUALITY

I FIRST LEARNED ABOUT ARMOR CONCEPTS FROM A LOCKSMITH. I DECIDED TO GIVE IT A CHANCE AND ORDERED 2 EZ ARMOR KITS. I INSTALLED BOTH KITS (IT HAS TO BE PRETTY EASY FOR ME TO INSTALL ANYTHING). I THEN ORDERED 2 MORE EZ ARMOR KITS AND INSTALLED THEM. I NOW HAVE PEACE OF MIND KNOWING THAT NO ONE WILL BE ABLE TO KICK IN ANY OF MY DOORS.

November 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

Steve,

That is what our company strives to give our customers, peace of mind.

Thank you for your great review!

Armor Concepts Support Team

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