Armor Concepts LLC Reviews 128

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Heard about the product on Fox News and was looking for a Solution to secure the front door. Purchased product and installed It. Excellent fit, high quality and durable. I had one issue wi... See more

Rated 4 out of 5 stars

I installed these door jamb guards due to recent break ins in our neighborhood. I don't know if they'll hold up against forced entry as advertised but I do think they'll add another layer of protecti... See more

Company replied

Rated 5 out of 5 stars

Without trying to kick down the door to prove its mettle, this product is excellent. The idea is really fantastic. The price is a bargain if it only stops a home invasion once! It's certainly a less... See more

Rated 5 out of 5 stars

I have made three purchases from Armor Concepts and have all of my doors reinforced on two different homes. My wife locked herself out one day while I was out of town and solicited help from friends... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Awesome home security products

Been using armor concepts products for years and they hold up very well. Definitely gives peace of mind knowing that their products make it very difficult for a burglar to enter your home. If you have never tried their products, you should. Will not disappoint.

November 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

Chris,

We like to hear from our first time buyers but we love when we hear back from a long time customer.

Thank you for your continued support.

Armor Concepts Support Team

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Rated 5 out of 5 stars

Awesome products. I don't know why everyone doesn't have these reinforcements and sliding door dead bolts

The greatest security products ever. I don't know how I ever lived w/o a sense of safety in my home before I found this company!

November 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

David,

We are happy you found value in our products.

Armor Concepts always strive to have the best solution for every security need.

Thank you for your support.

Armor Concepts Support Team

Rated 5 out of 5 stars

Quick Delivery and excellent product

Wow, I feel alot more secure now that my door has been beefed up! It was quite easy to install and is tough as nails. Thanks Armor Concepts.

November 19, 2014
Unprompted review
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Reply from Armor Concepts LLC

Kenyon,

We know you will be a lot more secure with our products on your doors.

Thank you Kenyon.

Armor Concepts Support Team

Rated 5 out of 5 stars

Armor Concepts takes a bite out of crime!!!

I recently purchased a new lock for my slidding glass door. I was amazed how easy it was to install and how secure it made my door! I am very happy with my purchase and will be ordering from them again when I get to the front door of my house. Im sure they will have exactly what I need to make my slef and my family safe and secure!

Thanks again!!!

November 19, 2014
Unprompted review
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Reply from Armor Concepts LLC

Laird,

We are happy to have a product that helps give you and your family the peace of mind you all deserve.

Thank you for your review.

Armor Concepts Support Team

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Rated 5 out of 5 stars

Easy to Install!

I found this product in a magazine I was reading. I had looked at other products online but found their prices to be considerably higher. This item was easy to install, and it is very unobtrusive looking on both sides of the door. I will be purchasing several more of them

November 19, 2014
Unprompted review
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Reply from Armor Concepts LLC

Jon,

We found out a while ago that you don't have to sacrifice beauty for security.

You can still have great protection without losing the aesthetic look of your home.

We appreciate your review.

Armor Concepts Support Team

Rated 5 out of 5 stars

To protect your home at reasonable prices, this is the place!

One of the best experiences i have had online. Have bought a few items from them, had a very minor problem with one after a couple of years (Yes YEARS!) and contacted them. They rushed a complete replacement assembly to me at no charge. Who else is going to stand behind their products to this degree? Very easy, customer friendly installations, very, very high quality items that do just what they say. These products make living in this day of home invasions much more peaceful, and we feel secure.

October 21, 2014
Unprompted review
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Reply from Armor Concepts LLC

John,

We promise that we will do everything in our power to make sure your experience is great every time you do business with us.

We thank you for your support.

Armor Concepts Support Team

Rated 4 out of 5 stars

Simple way to add door entry reinforcement

I installed these door jamb guards due to recent break ins in our neighborhood. I don't know if they'll hold up against forced entry as advertised but I do think they'll add another layer of protection against a kick-in. That is...after installation...I can see how it offers significant reinforcement to the door jamb. The strike plate covers are at least 3 feet long & are attached using 3 1/2 inch screws.

October 2, 2014
Unprompted review
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Reply from Armor Concepts LLC

Kevin,

We are confident that EZ Armor will stand up against any forceful kick-ins.

The 48" long strike plate is a very important piece to the kit as the jamb part of the frame will be the first to give in a kick-in event.

We are happy your installation went smoothly and we appreciate your input.

Armor Concepts Support Team

Rated 3 out of 5 stars

Slow shipping

Still waiting for the product , takes about 2-4 weeks for delivery. One item was back ordered , which I didn't know till I called looking for my order after a week or so. Looking forward to trying the equipment . Slow processing and shipping.

October 2, 2014
Unprompted review
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Reply from Armor Concepts LLC

Timothy,

We apologize for not letting you know sooner about the back-ordered item.

That is something our support team will not let happen again.

We are prepared to offer you a discount for your wait.

We will be contacting you soon to discuss arrangements.

We are confident you will be please with the product once installed.

We appreciate your order.

Armor Concepts Support Team

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Rated 5 out of 5 stars

love the product

Ordering, the help, all was perfect Easy to install. Great product

September 13, 2014
Unprompted review
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Reply from Armor Concepts LLC

Beverly,

We appreciate your input and happy your installation was a success.

Thank you.

Armor Concepts Support Team

Rated 2 out of 5 stars

Wrong Item Sent

Wrong part ordered and they replaced it with an item that does not work on my patio door.

September 11, 2014
Unprompted review
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Reply from Armor Concepts LLC

Rick,

We apologize for the mix up in your order and we are sorry to hear that your installation was not satisfactory.

Armor Concepts strives to make products as universal as possible, but there will always be a door that will not work correctly with Armor Concepts products.

We are prepared to give you a full refund for your order.

If you have any questions, please contact support at 888-582-2295.

Armor Concepts Support Team

Rated 2 out of 5 stars

Can't install. no call back from customer service

keeper can not be installed, nither one of the two keepers will fit my sliding glass door. Called customer service left msg. and no response as of today!

Not very good customer service when they do not respond, here i sit with an unusable Armor sliding door latch!

September 11, 2014
Unprompted review
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Reply from Armor Concepts LLC

Greg,

This is unacceptable. As the customer service manager, I will be handling this case personally.

I will be calling you today to discuss ways to install your Armor Latch and if we can't figure it out together Armor Concepts will be giving you a full refund for your purchase.

We appreciate your business.

Armor Concepts Support Team

Rated 5 out of 5 stars

Great product. Quick delivery.

I am pleased with the products and the delivery was really fast! The only complaint I would have is that the screws that came with the EZ Armor Double Door Kit were not self-tapping like the screws that came with the EZ Armor Combo Set. It wasn't enough to lose a start but installation would have been even easier if they included the self-tapping screws.

September 11, 2014
Unprompted review
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Reply from Armor Concepts LLC

Michael,

I'm glad that you brought up the subject of self-tapping screws.

We are actually thinking of making the self-tapping screws a standard in all of our kits.

We will be taking your comments into consideration when we revisit the self-tapping screw strategy.

We really appreciate your insightful input.

Thank you.

Armor Concepts Support Team

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Rated 5 out of 5 stars

Easy, as promised, trusted.

Heard an ad for this product on the radio. There had been a recent chain of break-ins in the area (not expected in area). With a wife and child at home I wanted to make sure we eliminated kick-ins as a possible way for thugs to gain access to my home, wife, child and property. Came with full instructions, easy to install and have the piece of mind that if a thug tried to break in, the door would hold up.

September 11, 2014
Unprompted review
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Reply from Armor Concepts LLC

Adam,

We are thinking of doing more radio advertisement, to get more word out about the benefit of our product.

We are happy to hear that the product has gain attention with the little advertisement we have done.

We are confident that our kits will hold up to any type of kick-in event, and that you will have a little more ease about your family being home alone.

Thank you for your review.

Armor Concepts Support Team

Rated 5 out of 5 stars

Great to deal with.

I was able to find the product at a great price and the shipping was very fast. I will do more business in the future as this is a product we use alot.

September 11, 2014
Unprompted review
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Reply from Armor Concepts LLC

Gary,

We are happy that you found our prices reasonable and you were pleased with the shipping times.

We can not wait to do business with you again!

Thank you for your review!

Armor Concepts Support Team

Rated 5 out of 5 stars

Armor Concepts/Burglar's broken leg.

Hi! I am in the process of burglar proofing my home since a break in a few weeks ago. The physics of your product are exactly what they should be. The steel and long screws put a burglar in the position of having to kick down an entire wall to enter the home......I doubt they grow burglars that powerful. Thanks for a well designed and manufactured set of products.

August 27, 2014
Unprompted review
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Reply from Armor Concepts LLC

A.G.,

We are so happy you found our product satisfactory.

We know it will hold up to your expectations and will eliminate any future kick-in events.

If there is any way we can assist you further please let us know.

Thank you for your review.

Armor Concepts Support Team

Rated 5 out of 5 stars

Your product is amazing!! Very durable and the staff so friendly and helpful!!

Can't tell you how impressed I was with the sliding door latches. They are so well made and they definitely make the house more secure. We bought 6 and love them. So easy to open and your videos helped my husband a lot on the installation along with the printed instructions.

August 22, 2014
Unprompted review
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Reply from Armor Concepts LLC

Jennifer,

We are very pleased with the outcome of your order.

The Armor Latch is a great sliding door lock, and it has the extra benefit of keeping the sliding door from being lifted out the tracks which happens way too often.

If there is anything else we can assist you with please let us know.

Thank you.

Armor Concepts Support Team

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Rated 5 out of 5 stars

Easy to use and well thought-out product

We ordered three satin nickel EZ Combo sets for all of our exterior doors. They installed easily, make the door jamb feel very strong, and look really nice as well. I feel much safer having these installed when my family is home throughout the day.

August 21, 2014
Unprompted review
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Reply from Armor Concepts LLC

Josh,

We are happy your installation went smoothly.

Not only did we design the EZ Armor to be a exterior door security solution, we designed it to be less difficult to install for our customers while still receiving great protection.

If there is anything else we can assist you with please let us know.

Thank you for your review.

Armor Concepts Support Team

Rated 5 out of 5 stars

Excellent

Product was easy to install and seems very secure.

August 20, 2014
Unprompted review
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Reply from Armor Concepts LLC

Rob,

We are glad your install was a success.

We are confident it will secure your home from any future kick-in events.

We appreciate your review.

Thank you.

Armor Concepts Support Team

Rated 5 out of 5 stars

armored up!

I recently installed a kit on my garage door which is a heavy solid metal one and that extra armor feel is what matters when stuff hits the fan. Installation was a piece of cake. Next will be my front door.

August 19, 2014
Unprompted review
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Reply from Armor Concepts LLC

Bsizz,

We are happy that you feel more secure with our product installed on your door.

You should be. This product really works!

We can not wait to protect your front door as well!

If you have any questions please give us a call at 888-582-2295

Thank you for your review.

Armor Concepts Support Team

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