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Ascot Lloyd Reviews 

401
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and advisors for their politeness, professionalism, and extensive knowledge, often providing clear explanations and valuable advice. People frequently highlight the excellent service received, noting the efficiency and ease with which their inquiries were handled, making them feel secure and well-informed. Reviewers also appreciate the quick response times and the smooth contact process, which contributes to a pleasant and reassuring overall experience. However, some customers also noted issues with delays in getting a response or information, and a lack of clear processes for email redirection or follow-up.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as professional, friendly,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting the company's efficiency and... See more

Response time

Reviewers mention positive feedback about response times, with many customers experiencing swift responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aimi was polite and gave me the confidence in her manner that she will look after our joint investments. Her following actions to locate our withdrawals illustrated that she is more than words. We ha... See more

Rated 5 out of 5 stars

Contact via phone was quickly answered. Ascot Lloyd team member was patient, courteous and friendly. I really appreciated the help and support while I logged on to the web site for very first ti... See more

Rated 5 out of 5 stars

Jojo at Ascot Lloyd was helpful, polite and dealt with my enquiry promptly. I received the promised emails shortly after our phone call ended ensuring that I was fully informed of the correct time and... See more

Rated 5 out of 5 stars

My call was answered very quickly and I was transferred to the department I needed immediately and my questions were answered very well so that I now know what to do and who to speak with. Barnaby... See more


Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

Here at Ascot Lloyd, we pride ourselves on being financial advisers who offer financial advice & financial planning to personal & corporate clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

401 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(401)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have found bot Barnaby and Raj…

We have found both Barnaby and Raj extremely helpful. They have clear client concern, explain things well and gave the most helpful advice when necessary, or explained issues where appropriate. We are more than satisfied with the service we have received.

July 16, 2025
Rated 5 out of 5 stars

Great service

Great service, genuine people, nothing is never to much of a problem, my adviser , i cannot say enough good praise for him, he made the difference

July 25, 2025
Rated 5 out of 5 stars

Peace of mind

I was so nervous about talking to a financial advisor and over coming the jargon which is used in their pension policies, but after talking to my advisor, within seconds, we were talking as if we were friends, it made me feel so much at ease,if a question was asked and I didn't fully understand, he then explained it in a much better way, which made the whole experience so easy.
I thank your company so much for giving me this person to talk to as he was absolutely brilliant.

June 25, 2025

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