asdagiftcards.com Reviews 2,254

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and convenience of purchasing gift cards online, often noting the quick electronic delivery. Many appreciate the ability to use these cards for various purposes, including saving for Christmas or providing practical help to family members. The process of topping up cards and checking balances online is also often praised for its simplicity and utility. However, some people encountered difficulties with the product itself, such as restrictions on where certain gift cards could be used or issues with specific retailers. The website also presented challenges for some, with problems like payment rejections, issues with online top-ups, and difficulties checking card balances due to technical glitches or security measures. A few other people also felt that the payment process could be complicated, with some banks not recognizing certain payment processors, leading to frustration and multiple attempts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers found gift cards easy to... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the website and overall... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to use for... See more

Payment

Consumers find payment to be ambiguous, with some reporting easy transactions and quick gift card delivery.... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process for gift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was so easy to purchase and send electronically as a gift to someone who had just lost their job. The only reason I have dropped one star is that it was not emphasised that the gift card needs t... See more

Company replied

Rated 4 out of 5 stars

Really easy to purchase and was delivered by email on the chosen date. Really good for Christmas, birthdays etc. There are lots of places to be able to use purchase from; however it names boohoo but d... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

The gift card arrived on time but unfortunately an error occurred when the order was placed (the error was due to a mistake when the card was ordered my me )Now all has been resolved and the gift card... See more

Company replied


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 1 out of 5 stars

Why can't you buy giftcards in store?

It's a shame you can't buy the giftcards in-store. I had to help a lady in her 80s who wanted to send a gift card to her daughter. She'd been to her local ASDA but couldn't purchase a giftcard. When she came to buy it online, she couldn't verify her bank card as she only has a landline and she was receiving help at a community centre. Why make it so difficult for people?

March 27, 2026
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Reply from asdagiftcards.com

Hi Becky, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We have gift cards stocked in all of our stores. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Fast access to code

I got my code via email within the minutes i paid for it. It was super easy .no problems at all.

March 27, 2026
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Reply from asdagiftcards.com

Hi Mrs Mannan, we're happy to hear that you had a super easy experience and received your code promptly! We appreciate you taking the time to share your positive feedback with us. Best wishes, Libby

Rated 5 out of 5 stars

Easy to use ,great way to save for…

Easy to use ,great way to save for Christmas

March 13, 2026
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Reply from asdagiftcards.com

Hi John, we're happy to hear that our platform is easy to use and helps you save for Christmas. Thank you for your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Great I couldn’t remember pin I bought…

Great I couldn’t remember pin I bought them and laid

March 21, 2026
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Reply from asdagiftcards.com

Hi there, we're happy to hear that you had a great experience! We appreciate you taking the time to share your positive feedback with us. Best wishes, Libby

Rated 5 out of 5 stars

Giftcards…

Easy to buy online especially for last minute presents.

March 21, 2026
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Reply from asdagiftcards.com

Hi Pearl, we're glad you found it easy to purchase last-minute gifts online. Thank you for your positive feedback; we appreciate your time. Best wishes, Libby

Rated 5 out of 5 stars

Yeah nothink much

March 13, 2026
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Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 5 out of 5 stars

Asda gift card

Very happy item was emailed straight away…

March 19, 2026
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Reply from asdagiftcards.com

Hi Robert, we're happy to hear that you received your item promptly via email. Thank you for your positive feedback; we appreciate it! Best wishes, Libby

Rated 1 out of 5 stars

This was a scam

This was a scam. Someone used my card to purchase these gift cards.

March 12, 2026
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Reply from asdagiftcards.com

Hi Patricia, we are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud whereby, they will be able support further. Best wishes, Libby

Rated 2 out of 5 stars

Was using them then suddenly they…

Was using them then suddenly they stopped allowing me to use them

September 17, 2025
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Reply from asdagiftcards.com

Hi Andrew, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please do not hesitate to reach out using our contact us form on our website, whereby our team will be able to support you further. Best wishes, Libby

Rated 2 out of 5 stars

Inconsistent experience

I have always rated the giftcards website, used it for years with no issues.

Unfortunately, the last few months it’s been so hit and miss as to whether or not I’m able to top up cards, and it’s really disappointing. I’m always told the same thing when I contact customer service - try different cards, wait 48h. I’ve tried multiple cards and Apple Pay and it won’t work. I’ll continue to top up my card to where I want it for Christmas this year, but I’m honestly debating going elsewhere going forward.

March 27, 2026
Unprompted review
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Reply from asdagiftcards.com

Hi Amy, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet expectations. We're sorry topping up your cards has been inconsistent recently. We know it's disappointing when payment methods don't work. We'll investigate this issue and work to improve the reliability of our services. Best wishes, Libby

Rated 1 out of 5 stars

Ripped off.

I bought a card for £50 online at Asda. It was redeemed for only £25. Asda did not wish to know that I had lost 50% of the value.
Do not use them.

March 17, 2026
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Reply from asdagiftcards.com

Hi Normie, we are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet our customers expectations. Please can you reach out to us using our contact us form on our website and our team will be able to support you further. Best wishes, Libby

Rated 5 out of 5 stars

Simple to use

Simple to use, clear explanations on what to, quick

March 8, 2026
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Reply from asdagiftcards.com

Hi there, we're happy to hear that our explanations were clear and the process was quick and simple for you. Thank you for your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Very quick and easy

I was able to complete with ease and send to a friend

March 6, 2026
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Reply from asdagiftcards.com

Hi Simon, we're glad you found it easy to use and share with your friend. Thank you for your positive feedback; we appreciate it greatly! Best wishes, Libby

Rated 5 out of 5 stars

Value for money

Asda gift cards make an excellent gift ,
Value for money and a huge selection to choose from, home to garden at reasonable prices.

March 4, 2026
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Reply from asdagiftcards.com

Hi Susan, we're happy to hear that our gift cards are value for money and offer a huge selection for an excellent gifting experience. We appreciate your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Very easy and quick.

Birthday gift for my brother in law. Deliveroo website wasn’t working so bought from Asda and it was a lot quicker.

March 12, 2026
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Reply from asdagiftcards.com

Hi Miss Ali, we're glad you found a quicker solution at Asda for the birthday gift! We appreciate you letting us know about the website issue with the other service. Best wishes, Libby

Rated 4 out of 5 stars

Easy to use

Easy to use, great service.

March 2, 2026
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Reply from asdagiftcards.com

Hi there, we're happy to hear that our service was easy to use. Thank you for your positive feedback; we appreciate it. Best wishes, Libby

Rated 4 out of 5 stars

Everything works well

Everything works well and is fairly easy to use.

October 12, 2025
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Reply from asdagiftcards.com

Hi John, we're happy to hear that you found our product easy to use and that everything is working well. Thank you for your positive feedback! Best wishes, Libby

Rated 4 out of 5 stars

John

John. Dennehy

March 11, 2026
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Reply from asdagiftcards.com

Hi John, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 5 out of 5 stars

Very easy and hit the spot with my…

Very easy and hit the spot with my daughter. £10 App Store card to buy a house on Toca Boca was her favourite gift of all. Win win!

March 9, 2026
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Reply from asdagiftcards.com

HI Joanna, we're happy to hear that the App Store card was a hit with your daughter! It's great to know it made her day and was her favourite gift. Thank you for sharing your positive experience. Best wishes, Libby

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