asdagiftcards.com Reviews 2,254

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and convenience of purchasing gift cards online, often noting the quick electronic delivery. Many appreciate the ability to use these cards for various purposes, including saving for Christmas or providing practical help to family members. The process of topping up cards and checking balances online is also often praised for its simplicity and utility. However, some people encountered difficulties with the product itself, such as restrictions on where certain gift cards could be used or issues with specific retailers. The website also presented challenges for some, with problems like payment rejections, issues with online top-ups, and difficulties checking card balances due to technical glitches or security measures. A few other people also felt that the payment process could be complicated, with some banks not recognizing certain payment processors, leading to frustration and multiple attempts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers found gift cards easy to... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the website and overall... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to use for... See more

Payment

Consumers find payment to be ambiguous, with some reporting easy transactions and quick gift card delivery.... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process for gift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was so easy to purchase and send electronically as a gift to someone who had just lost their job. The only reason I have dropped one star is that it was not emphasised that the gift card needs t... See more

Company replied

Rated 4 out of 5 stars

Really easy to purchase and was delivered by email on the chosen date. Really good for Christmas, birthdays etc. There are lots of places to be able to use purchase from; however it names boohoo but d... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

The gift card arrived on time but unfortunately an error occurred when the order was placed (the error was due to a mistake when the card was ordered my me )Now all has been resolved and the gift card... See more

Company replied


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 4 out of 5 stars

Ease of use & wats to save

Ease of use & ways to save

March 8, 2026
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Reply from asdagiftcards.com

Hi Julie, we're glad you found it easy to use and appreciate the savings options. Thanks for your feedback. Best wishes, Libby

Rated 1 out of 5 stars

I haven't received anything

I haven't received anything

March 8, 2026
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Reply from asdagiftcards.com

Hi Elaine, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you reach out using our Contact Us form on our website whereby our team will be able to support further. Best wishes, Libby

Rated 5 out of 5 stars

Great way to save for xmas

Great way to save for xmas. Easy to top up online and check your balance

January 4, 2026
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Reply from asdagiftcards.com

Hi Tina, we're happy to hear that you find it easy to save for Christmas and appreciate the convenience of topping up online and checking your balance. Thanks for your feedback! Best wishes, Libby

Rated 1 out of 5 stars

The empty gift cardperson I sent it two said someone…

The person I sent it two said someone had allreddy used it and it was no good

March 6, 2026
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Reply from asdagiftcards.com

Hi Mr Hodgkin, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you reach out using our Contact Us form on our website, whereby our team will be able to assist you further. Best wishes, Libby

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service

February 27, 2026
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Reply from asdagiftcards.com

Hi Chigbo, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 5 out of 5 stars

Amazing to reload your card up helps…

Amazing to reload your card up helps you pay for your shopping

March 5, 2026
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Reply from asdagiftcards.com

Hi Julie, we're happy to hear that reloading your card and using it for shopping was an amazing experience! Thank you for sharing your positive feedback with us. Best wishes, Libby

Rated 2 out of 5 stars

Fine getting the e-gift card delivered…

Fine getting the e-gift card delivered but impossible to top up online which is really frustrating. Needs to be made easier and clearer.

March 4, 2026
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Reply from asdagiftcards.com

Hi Phil, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet customer expectations. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Excellent

Excellent, easy site to use

March 4, 2026
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Reply from asdagiftcards.com

Hi Margaret, we're happy to hear that our site was easy to use. Thank you for your positive feedback; it means a lot to us. Best wishes, Libby

Rated 5 out of 5 stars

Easy to use website

June 25, 2025
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Reply from asdagiftcards.com

Hi Neil, we're happy to hear that our website is easy to use. Thank you for your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Love gifting and receiving Asda gift…

Love gifting and receiving Asda gift cards. So nice to treat yourself and others to anything in store!

February 24, 2026
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Reply from asdagiftcards.com

Hi there, we're happy to hear that you enjoy gifting and receiving our gift cards. It's so nice to know you can treat yourself and others to anything in store! Thanks for your positive feedback. Best wishes, Libby

Rated 4 out of 5 stars

A very convenient gift

This was so easy to purchase and send electronically as a gift to someone who had just lost their job. The only reason I have dropped one star is that it was not emphasised that the gift card needs to be registered before it can be used. Therefore the recipient got to the checkout and could not purchase their shopping the first time round which was quite embarrassing for them. I will definitely be buying again -i will just need to remember to tell the recipient to register the card before they go to the shops

February 24, 2026
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Reply from asdagiftcards.com

Hi Zoe, we appreciate you bringing the registration issue to our attention and are happy to hear that the purchase and sending process was easy. We'll review how we present the registration step to ensure it's clearer for recipients in the future. Thanks for your feedback. Best wishes, Libby

Rated 1 out of 5 stars

Fraudulent purchase of e-gift card

The gift card was bought illegally using my debit card. I only knew about it as it was paid for with my PayPal debit card and the email confirmation from Asda gave nthe address of the email that the goft card had been sent to. Which was not mine. The fraud department said they couldn’t do anything. Tough luck, basically. Thankfully PayPal investigated and got me me money back.

March 2, 2026
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Reply from asdagiftcards.com

HI Rachel, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet expectations. We would strongly recommend contacting Report Fraud whereby they will support you further. Best wishes, Libby

Rated 5 out of 5 stars

Good card to have

Very easy to use this card

November 4, 2025
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Reply from asdagiftcards.com

Hi G, we're happy to hear that the card was easy for you to use. We appreciate your feedback and are grateful for your time. Best wishes, Libby

Rated 5 out of 5 stars

Brilliant 👏

Brilliant 👏

February 22, 2026
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Reply from asdagiftcards.com

HI John, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 1 out of 5 stars

Keeps rejecting my payment even though…

Keeps rejecting my payment even though there is enough money in there

February 28, 2026
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Reply from asdagiftcards.com

Hi Miss Westbury, we are sorry to hear your frustration on this matter. We would recommend trying an alternative payment card. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 2 out of 5 stars

Wasn’t able to purchase infant formula

Wasn’t able to purchase infant formula

February 18, 2026
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Reply from asdagiftcards.com

Hi John, we are sorry to hear your frustration on this matter. I can confirm all ASDA gift cards cannot be used at petrol station sites, ASDA cafés or concession stores or to purchase 1st stage baby milk, tobacco, stamps, e-cigarettes, gift cards, lottery, phone top-ups for online delivery passes. Best wishes, Libby

Rated 5 out of 5 stars
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Reply from asdagiftcards.com

Hi Karen, we're happy to hear that our services help you save for Christmas. Thank you for your positive feedback; we appreciate it. Best wishes, Libby

Rated 5 out of 5 stars

E-Card arrived within 10 minutes of…

E-Card arrived within 10 minutes of purchasing and had 0 issues using the card, can also be added to the "Gpay" app which is very handy.

February 20, 2026
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Reply from asdagiftcards.com

Hi Kieran, we're happy to hear that your e-card arrived quickly and that you had no issues using it. We appreciate you letting us know that it can be added to the Gpay app! Thanks for your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

well laid out web site and easy to…

well laid out web site and easy to navigate

February 26, 2026
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Reply from asdagiftcards.com

Hi Mr Dinsmore, we're happy to hear that you found our website easy to navigate. Thank you for your positive feedback; we appreciate it. Best wishes, Libby

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