Ashton Lee Surveyors Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really great experience. The level of detail included in the survey done by Jody was great. I've had other surveys done before on properties and never had very detailed reports which made me doubt t... See more

Rated 5 out of 5 stars

We’ve used Ashton Lee twice now and have been really pleased with their service. They take the time to reassure you about which level of survey is actually right for your needs. Unlike many others in... See more

Company replied

Rated 5 out of 5 stars

I have received the best of services from lee and the company. Lee spoke to me before and after the survey and explained everything in detail to me which has really made the difference in choosing my... See more

Company replied

Rated 5 out of 5 stars

Just received our survey from Lee for our new house in Surrey. Wow! So much detail, helpful context and so many pictures! Even answered very random niggling questions in my head such as ‘What are my... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Building Inspector
  3. Home Inspector
  4. Real Estate Consultant
  5. Surveyor

Written by the company

Ashton Lee Surveyors is an independent, client-focused building surveying practice providing clear, practical, and reliable property advice to homebuyers and homeowners. Founded with a modern approach to traditional surveying, we pride ourselves on demystifying the surveying process and helping clients make informed decisions with confidence. We specialise in pre-purchase surveys, including HomeBuyer Reports and Building Surveys, offering detailed yet easy-to-understand reports that highlight key issues, risks, and practical next steps. Our surveys are designed not just to identify defects, but to explain what they mean for you and your property, both now and in the future. Where appropriate, our findings can also support price negotiations, helping clients avoid unexpected costs after purchase. From the first point of contact, we place strong emphasis on communication and transparency. We take the time to discuss your property, advise on the most suitable type of survey, and remain available to answer questions before and after the report is delivered. Each client benefits from a secure online portal, providing clear visibility at every stage of the process. With extensive industry experience and a down-to-earth, honest approach, Ashton Lee Surveyors is committed to delivering professional advice with a personal touch. Our reputation is built on trust, thoroughness, and putting our clients’ interests first.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Great company Lee completed the survey…

Great company Lee completed the survey on time and it was a great detailed survery with lots of images.
It was really imformative. I do not hesitate to recommend Lee

June 3, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks so much for the great review, Mo! I’m really pleased to hear you found the survey informative and detailed—it’s always my goal to give clients a clear picture of the property. I really appreciate your recommendation and was glad to help!
– Lee

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Rated 5 out of 5 stars

Lee was recommended to me by my…

Lee was recommended to me by my Granddaughter, I am very pleased with the layout of the report, nice and clear and easy to understand. Lots of information and the report was ready in 5 days and he was very willing to take a call regarding any questions. A very good job.

May 15, 2025
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Reply from Ashton Lee Surveyors

Thank you so much for your lovely review, Rita! I'm really pleased to hear the report was clear and easy to follow—that's exactly what we aim for. It was a pleasure assisting you, and I'm grateful to your Granddaughter for the recommendation. If you ever need anything else, don’t hesitate to get in touch.
– Lee

Rated 5 out of 5 stars

great service

friendly,helpful and everything explained in detail on the survey in fact along with photos it made it easier to understand. also the follow up phone call to check all o.k. and to see if anything else they could assist with feels you with confidence about a caring company...

May 14, 2025
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Reply from Ashton Lee Surveyors

Thank you for the kind words, John! I'm really glad you found the survey clear and easy to understand—that’s exactly what we aim for. It was a pleasure to follow up and make sure everything was in order. Your comments about us being a caring company really mean a lot. If you ever need anything in future, I’m just a call away.
– Lee

Rated 5 out of 5 stars

Helpful company

Spoke with Lee who advised me the best survey to have for the property I was purchasing. Ashton Lee were understandable when my initial purchase fell through prior to the survey being completed and were on hand to help with my new purchase. Report was very thorough with the offer to go through any of it with me. Would definitely recommend.

June 2, 2025
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Reply from Ashton Lee Surveyors

Thank you so much for your lovely review, Jo. I’m really pleased we were able to support you through the ups and downs of the buying process—it’s never easy when a purchase falls through, but I’m glad we could be there to help with your new one. Delighted to hear you found the report thorough and the service helpful. Wishing you all the best in your new home!
– Lee

Rated 5 out of 5 stars

Helpful survey

Ashton Lee were recommended to me by as estate agent. Jordan carried out the survey and the document was with me within 5 days. The report was very clear with plenty of photos to support the points made. I also spoke with Jordan on the phone with a few questions and found this helpful. I would certainly use them again.

May 26, 2025
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Reply from Ashton Lee Surveyors

Thank you so much for your lovely review, Catherine! I'm really pleased to hear you were happy with the service and found the report clear and helpful. Jordan will be chuffed to know his work and follow-up call made a difference. We really appreciate the recommendation and would be more than happy to help again in the future!
– Lee

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Rated 5 out of 5 stars

Ashton Lee Surveyors fitted in a survey…

Ashton Lee Surveyors fitted in a survey for us at very short notice. The survey was carried out by Lee. We found it to be very detailed and included lots of photos. Lee was happy to answer any questions we had. We found dealing with Lee was very pleasant. He has a good sense of humour which made us feel at ease, whilst still remaining professional. We would definately recommend this company.

April 10, 2025
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Reply from Ashton Lee Surveyors

Thank you for such a kind and thoughtful review! I'm really glad we could fit you in at short notice and that you found the survey detailed and informative. It was a real pleasure working with you, and I’m glad my sense of humour helped put you at ease! Always happy to answer any questions and really appreciate the recommendation.
– Lee

Rated 5 out of 5 stars

Brilliant service!

I am really impressed with the level of service received from Ashton Lee Surveyors. I was recommended to use them by my solicitor who had received some really good reports from them from other clients. I was very hesitant and nervous to go ahead with the survey because we have had 2 failed attempts of buying a house but Lee was very good and thorough in my initial phone call with him, explained the whole process in a lot of detail which was great. I managed to get my survey booked within 2 days of giving all the details to Ashton Lee.

Jordan Bole conducted my survey and honestly I am so impressed with how great the report is. Jordan’s report was really thorough and extremely easy to follow and understand. I was really happy with the overall service given. Thank you Jordan, I couldn’t recommend you enough!!

Thank you all at Ashton Lee 😊

Ravnik Dhaliwal

April 26, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you so much for your thoughtful and detailed review, Rav! I’m really glad we could help ease your concerns and make the process smooth after your previous challenges. Jordan will be thrilled to hear your kind words about his report and service. We truly appreciate your recommendation and are here whenever you need us next. Wishing you all the best with your new home!
– Lee and the Ashton Lee team

Rated 5 out of 5 stars

I needed a survey in very short notice

I needed a survey in very short notice, Lee went out of his way to do this for us! From the first day of contact the survey was done and the report was back to us within a week. Everything is explained very well and Jordan made sure to ask if I understood everything or needed to go through everything when the survey was sent to us. Their service the whole way though is great and I will definitely use them again in the future.

April 28, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you so much, Chloe! I’m really pleased we could accommodate your short notice request and that Jordan took the time to ensure everything was clear. It means a lot to hear you found the whole service great. We look forward to helping you again whenever you need us!
– Lee

Rated 5 out of 5 stars

Excellent - will use again

Really impressed. Spoke with Lee and he advised us the level of survey needed (not the most expensive!) and provided a thorough, detailed and informative report with a quick turn around. Appreciated his honesty and pragmatic approach. Would recommend and will use again.

March 30, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you so much, Matthew! I’m glad I could help you find the right survey without any unnecessary extras. Honesty and practicality are at the heart of what we do, so it’s great to hear that resonated with you. Really appreciate your recommendation and look forward to working with you again!
– Lee

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Rated 5 out of 5 stars

Really impressed with the level of…

Really impressed with the level of service, friendly, quick, and super helpful. Definitely coming back.

April 10, 2025
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Reply from Ashton Lee Surveyors

Thank you so much, Wahab! I’m really glad you found our service friendly and helpful. It was a pleasure working with you, and we look forward to helping you again in the future!
– Lee

Rated 5 out of 5 stars

Very helpful throughout

Very helpful and the report provided was very clear, thorough, and easy to understand. Communication was quick and clear throughout and further guidance was always available.

March 21, 2025
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Reply from Ashton Lee Surveyors

Thank you, Jack! We’re really pleased to hear that you found the report clear and thorough. Providing straightforward advice and ongoing support is what we aim for, so it’s great to know it was helpful to you. Wishing you all the best with your property.
Warm regards
Lee

Rated 5 out of 5 stars

Fantastic company. Great service.

Fantastic company to work with. Communication was great throughout the process. Fast service, and the report itself was well formatted with plenty of photos. We particularly liked that the report contained all the good about the property, not just the negative. Recommended!

March 19, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you, Lewis! We’re thrilled to hear you had a great experience with us. Clear communication and a balanced, informative report are exactly what we strive for, so it’s fantastic to know that stood out to you. We really appreciate the recommendation and wish you all the best with your property!
Warmest regards
Lee

Rated 5 out of 5 stars

Lee was very helpful

Lee was very helpful, very professional and accomodating when surveying the house we were buying. The survey itself was thorough and very clear for us to understand.
The price was reasonable and the service was great.
My dad is thinking of moving later this year and he says he will be contacting Lee in this regard.

January 29, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Ian,

Thank you for your fantastic review! I'm really pleased to hear that you found the survey thorough and easy to understand—buying a house can be stressful, so clarity is key. It was a pleasure assisting you, and I truly appreciate your kind words about my professionalism and service.

I’d be delighted to help your dad when the time comes. Wishing you all the best in your new home!

Best regards,
Lee

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Rated 5 out of 5 stars

A really good and professional service

A really good and professional service, with a detailed report not missing out a single thing. Would highly recommend

February 24, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Arthur,

Thank you for your kind words and for taking the time to leave a review! I’m really pleased to hear you found the service professional and the report thorough. Attention to detail is so important in property surveys, so it’s great to know that came across.

I really appreciate your recommendation—if you ever need any advice in the future, don’t hesitate to get in touch.

Best regards,
Lee

Rated 5 out of 5 stars

Thorough, professional and friendly service

We got Lee's number from an agent, sadly the agent turned out to be really poor and the only good thing we got from the process was Lee's contact!
We have used Lee twice now.
The service was so thorough; great communication; polite, friendly, helpful and professional.
Our report was with us within a week.
Would highly recommend.

January 8, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Rebecca,

Wow—thank you for such a brilliant review! I’m really pleased I could be the silver lining in the process for you. It was a pleasure assisting you both times, and I’m glad you found the service thorough and professional. Clear communication and a quick turnaround are always my priorities, so it’s great to hear that came through.

I really appreciate your recommendation, and if you ever need anything in the future, don’t hesitate to reach out.

Best regards,
Lee

Rated 5 out of 5 stars

Legit and easy surveying process

Was very cautious about who to book a survey with at first. Glad we went with Lee in the end who managed to fit us in for a survey very quickly and got the report through within 5 days. The report was very thorough and easy to understand. The results led to us withdrawing our offer however, will definitely be using Lee for future surveys.

February 6, 2025
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Ben,

Thank you for your kind review! I completely understand how important it is to choose the right surveyor, so I’m really pleased you were happy with the service. While it’s never ideal when a survey leads to withdrawing an offer, it’s always better to have all the facts upfront. I’d be more than happy to assist with any future surveys when the time comes!

Wishing you the best of luck with your property search.

Best regards,
Lee

Rated 5 out of 5 stars

House survey

I recently worked with Ashton Lee Survey for a house survey, and I couldn’t be more satisfied with the service. Ashton was thorough, professional, and provided a detailed report that gave me a clear understanding of the property’s condition. On top of that, he was incredibly friendly and approachable, taking the time to explain everything in a way that made me feel comfortable and confident in my decisions. His excellent communication and personable nature made the entire process stress-free. I highly recommend Ashton Lee Survey to anyone in need of a reliable and efficient surveyor. A truly exceptional experience!

October 11, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Stephanie,

Thank you so much for your wonderful review! I’m delighted to hear that you were so satisfied with the service and that the report helped you feel confident and informed about your property. It’s always my goal to make the process as stress-free as possible, so I’m thrilled to know that you found everything clear and approachable.

Your recommendation means a great deal to me, and I truly appreciate your kind words. If you ever need further assistance or have any questions in the future, I’d be happy to help.

Wishing you all the best with your property!

Warm regards,
Lee

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Rated 5 out of 5 stars

Really pleased with the experience

I posted on a local Facebook group asking for recommendations for Surveyors and Lee was the most recommended. We were looking for a Home Buyers Report. We contacted Lee and he was very helpful, and explained how the whole process worked. We received the report a couple of days ago, and it’s very thorough. It has given us great insight into the condition of the house we’re buying. Really pleased with the experience.

December 11, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Susanna,

Thank you so much for taking the time to leave such a thoughtful review! It’s wonderful to hear that I came so highly recommended and that you were pleased with the process from start to finish. I’m glad the Home Buyers Report provided the insight you needed and helped you feel confident about your purchase.

It was a pleasure working with you, and I truly appreciate your kind words. If you ever need any further assistance or advice, please don’t hesitate to get in touch.

Wishing you all the best with your new home!

Warm regards,
Lee

Rated 5 out of 5 stars

Highly Recommend Ashton Lee Surveyors!

Highly Recommend Ashton Lee Surveyors!

As first-time buyers, we were understandably nervous and unsure about the process, but Ashton Lee Surveyors made everything so much easier for us. Their customer service was truly exceptional. They took the time to explain every detail, answering all our questions with patience and clarity. We never felt rushed, and they ensured we fully understood each step of the process.

The team’s professionalism, kindness, and expertise were evident throughout, and we felt supported every step of the way. They went above and beyond to ensure our peace of mind and helped us make informed decisions.

I would highly recommend Ashton Lee Surveyors to anyone in need of a reliable, friendly, and knowledgeable team. Their service exceeded all expectations, and we’re so grateful for their assistance in making our first home purchase a smooth and informed experience

December 11, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Senada,

Thank you so much for your incredible review! I’m so glad to hear that we could make the process easier for you as first-time buyers. It's important to me that my clients feel supported and informed every step of the way, and I’m thrilled to know that you felt confident and reassured throughout the experience.

Your kind words about our professionalism, kindness, and expertise mean the world to me, and I truly appreciate your recommendation. If you ever need anything in the future or have any more questions, don’t hesitate to reach out.

Wishing you all the best in your new home!

Warm regards,
Lee

Rated 5 out of 5 stars

Brilliant service and very responsive

Lee was very helpful and responsive throughout the entire experience. He gave us a very thorough and detailed report in a good timeframe too!

December 11, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Jacob,

Thank you so much for your kind review! I’m thrilled to hear that you found the experience helpful and that the report was both thorough and timely. It was a pleasure assisting you, and I’m glad I could help make the process smoother for you.

If you ever need further assistance or have any questions in the future, don’t hesitate to reach out.

Wishing you all the best with your property!

Warm regards,
Lee

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