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Astracases Reviews 

320
•
TrustScore 4 out of 5

4.1

Cell Phone Accessory Store
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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and durability of the products, noting that items fit devices perfectly and look wonderful. Buyers frequently mention how wonderful the items feel and how well they protect expensive devices daily. Consumers also appreciate the exceptionally helpful support team, responsive customer service, and completely smooth online ordering process. However, some customers also noted issues with slow delivery times and unhelpful tracking systems that made shipments hard to follow during transit. Some people were genuinely dissatisfied with long shipping durations, mentioning that packages occasionally took much longer than initially expected to reach their destination.

What people talk about most

Product

Consumers find product satisfaction to be high, with reviewers frequently praising the excellent quality,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the robust and... See more

Delivery service

Customers consistently note mixed experiences with delivery service, as opinions are sharply divided... See more

Service

People report positive experiences with service, highlighting quick responses and helpful support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered incorrectly and after contact my order was corrected and a refund was made immediately, Delivery was then advised and was followed up at every stage. Honestly say this was the best service... See more

Rated 5 out of 5 stars

I had a problem originally of my own making in not being able to select the correct cover for my Apple iPad. However, Astra were very courteous and helpful (and patient) in leading me back through the... See more

Rated 5 out of 5 stars

I've bought a few phone cases, my favourite style is a flip case but it's easier to have a back case whilst at work. Some cases were thin with no real protection. This cases is hard with a decent bu... See more

Rated 5 out of 5 stars

One of the best covers I’ve had. The charging is a bit difficult to get right but besides that really pleased

Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Computer and Accessories Store

Contact info

4.1

Great

TrustScore 4 out of 5

320 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.1

All reviews

(320)

48 reviews in the last 12 months

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Rated 3 out of 5 stars

Problem? Don’t worry it’s not our fault…

Ordered two cases from this company and when they didn’t arrive I contacted them and was told that the issue was with the courier. This was not true and I found out the company is not in the UK but based in Texas USA and were happy to blame the Royal Mail. The Customer Service Team make the right noises while passing the fault on to others.

September 15, 2023
Unprompted review
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Rated 4 out of 5 stars

Happy enough with the case but didn't…

Happy enough with the case but didn't realise it was coming from Texas so took a couple of weeks. That's why I've rated 4 not 5. If it had been made obvious before placing the order I probably would have gone local. Anyway, nice enough chaps, kept me updated and delivered in tact.

September 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Good quality case with the added…

Good quality case with the added advantage of finger holes so I can hold the phone in one hand whilst txting with my thumb, it’s the second case I’ve had like this as I got a new phone & it’s the only place I’ve seen a case like this, absolutely perfect for my needs

August 29, 2023
Unprompted review
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Rated 4 out of 5 stars

Love it

The delivery was a little slow and I did begin to worry if it was going to turn up. But when it did I loved it! Very stylish and robust.

August 11, 2023
Unprompted review

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