I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more
Company replied
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Review summary
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So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more
Company replied
Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more
Company replied
Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more
Company replied
4.4
Excellent
419 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Love my new Astra strap band for my…
Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit band, I have quite sensitive skin so was worried the nylon strap wasn't going to work but it's been brilliant! Its like I'm not wearing it and I love the pale blue colour. I'm going to order another colour now I know it works, so pleased with it and it looks really high class and is lovely quality.
June 17, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello,
Thank you for your kind feedback.
We’re really glad to hear you’re enjoying your Astra strap and that it’s been comfortable to wear. We appreciate you taking the time to share your experience, and we’re happy to know you’re satisfied enough to consider getting another colour.
Good quality strap
Nice product, comfortable strap with pretty floral design. Fitted my Apple Watch perfectly
June 16, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi there,
Thank you for your feedback! We’re glad to hear you’re happy with the comfort, design, and fit.
We look forward to your next order.
Good quality watch strap
Good quality watch strap, lovely colour. Really pleased with it
June 9, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Suzanne,
Thank you for your 5-star review. We are pleased to hear that you are happy with the strap and that you like the colour.
We truly appreciate your support and hope you continue to enjoy wearing it.
Exactly as described.
Easy to find the style of strap I was looking for, in fact there are so many to choose from that narrowing it down is hard. Easy to order and very good pricing with a decent delivery timescale. The strap itself is of good quality and as described. It is quite a long strap for a small wrist and can get caught on clothing as it wraps around a lot. Although water and sweat proof, in the hot sweaty weather the strap slides on your wrist, but at least it dries and can be cleaned easily. I will absolutely be buying more straps from this company.
May 18, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello Julie,
Thanks for the detailed feedback and we really appreciate you taking the time to share your experience. We’re glad you found it easy to find a style you liked, and that you’re happy with the quality, pricing, and delivery. It’s also great to hear you’re already planning to order more.
We also appreciate the honest feedback on the sizing and fit. That’s really helpful and we’ll pass it along to our team as we continue improving our designs.
Thanks again for your support
Reply from astrastraps.co.uk
Hi Luca,
Thank you so much for your kind words!
We’re really happy to hear you had a great experience with our customer service.
We truly appreciate your support and hope to help you again in the future!
Keep away from this company scammers…
Keep away from this company scammers didn’t get my order raised it with them tell me to contact there courier raise a claim no chance company are responsible so stay away
June 3, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Gary,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the issues you’ve experienced with your order and the confusion around the delivery process. That’s not the experience we want for our customers.
In some cases, we may ask customers to file a claim with the courier if tracking shows the order was delivered to the address provided at checkout. This is because the courier handles the final stage of delivery, and we need their investigation to help resolve what happened. That said, we always work with customers to make sure the issue is properly reviewed and supported.
Please contact us at support@astrastraps.co.uk with your order details so we can take another look and assist you further.
We appreciate you bringing this to our attention, and we’re sorry again for the inconvenience caused.
Great choice and good value
Great choice and good value . Easy ordering and quick delivery. Fitting strap to the watch was so easy. Fits and looks really smart . So comfortable to wear much prefer to my original watch strap which had at times a sweaty odour.
May 14, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi there,
Thank you for your review! We’re glad to hear you had a smooth ordering experience and that your item arrived quickly. It’s also great to know you’re happy with the fit, look, and overall comfort.
We really appreciate your feedback and support. Thank you for choosing us!
Liked the range of strap options
Liked the range of strap options. My order arrived fairly quickly, straps and case were good quality. Would order more again.
May 15, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi there,
Thank you for your review!
We’re glad you enjoyed the range of strap options and that your order arrived quickly. It’s great to hear you’re happy with the quality of both the straps and the case.
We truly appreciate your support and look forward to serving you again!
Good pricing and no surprises always…
Good pricing and no surprises always leads to satisfaction
May 12, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Angela,
Thank you for your review!
We’re glad to hear you’re happy with our pricing and that your experience was straightforward and as expected.
We really appreciate your support and are pleased we could deliver a smooth experience for you.
Very happy!
Took a while to be delivered to me, but very pleased with my new watch strap! Looks good and extremely comfy! Very happy! x
May 2, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Mary,
Thank you for the 5-star review!
We appreciate your patience with the delivery time and really pleased to hear you’re happy with your new watch strap.
We look forward to serving you again in the future!
Excellent
Delivery was as promised and the straps were excellent. Really pleased with the look and quality. Will definitely be buying some more straps from Astrastraps.
April 28, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Alan,
Thanks so much for your kind feedback!
We’re glad to hear your order arrived as promised and that you’re happy with the look and quality of your straps.
We look forward to serving you again soon.
Great product and quick shipping
Great product and quick shipping. This is my second order now and love it as it’s hypoallergenic and have been caught out before with cheap alternatives! Well worth the money.
April 9, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello there,
Thank you for your feedback and continued support.
We’re glad to hear you’re happy with the product quality and shipping speed. We really appreciate your trust.
Great experience re communication and customer service
Good experience re communication and speed of service, however the original strap I purchased is awful.I ordered the Lacertus Rugged Silicone Sports Strap - Titanium Black / 49MM. It’s hard, pinches, made my wrist sore and after one week smells awful. Shame as the strap itself looks amazing. Having been contacted by support they been exemplary trying to deal with the problem. I have been offered a replacement and fingers crossed the strap I choose will be comfortable. Thank you Astra for dealing with this swiftly and professionally.
May 6, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello there,
Thank you for taking the time to share your feedback, and we’re glad to hear you were happy with the communication and speed of service.
We’re sorry to hear that the strap itself did not meet your expectations and has caused discomfort. We’d really like to make this right, please email our customer support team again at support@astrastraps.co.uk with your order details so we can assist you and work towards a resolution.
Reply from astrastraps.co.uk
Hello,
Thank you for your kind review!
We’re glad to hear you were happy with the service we provided.
We appreciate your support and hope to assist you again in the future.
Stay Away
Stay Away. Ordered a 49MM Apple watch strap. Not close to photos and Carbon fibre detailing hardly visible. Takes a month to be delivered as this is overseas and not an AU company. Wanted to give them another go - so ordered a 49MM case and another magnetice Strap. Realised I ordered an incorrect strap size and got it contact with them through email in 30mins of ordering. 24 hours later sent they an email that they will correct the order as no price difference. Another 24 hours gone and they couldn’t change the size and it was already shipped and would take a return once arrived. Arrived on 35th day - so I don’t qualify for 30 days return. Moreover the strap was no way near the colour showed in pictures on website. Now the other ordeal - Apple watch case is not made to size. Managed to get it on but didn’t like the colour as it is gloss black and not subtle like in the photos. Wanted to get it remover and not able to remove it due to it being too tight. Ultimately will have to use tools to remove it which will cause damage to my immaculate watch. No wonder why these are always 50-60% off. Don’t be fooled by the reviews on their website and they only approve reviews which they like.
May 3, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello Gary,
Thank you for taking the time to share your detailed feedback.
We’re sorry to hear about your experience and that the products and delivery did not meet your expectations. We understand your concerns regarding the product quality, sizing, and the difficulties you encountered with your order and returns. This is not the experience we aim to provide, and we appreciate you bringing these matters to our attention.
We’d really like the opportunity to make this right. Please email our customer support team at support@astrastraps.co.uk with your order details so we can review your case and work towards a resolution for you.
BEWARE IF YOU NEED TO RETURN A FAULTY…
BEWARE IF YOU NEED TO RETURN A FAULTY ITEM!
Abysmal experience with this company. I ordered a screen protector for my watch, it took ages to arrive and then it was faulty (not touch sensitive as advertised). I emailed them straightaway to ask how to return the cover and get a refund. That’s when it all went wrong. After 13 emails backwards and forwards, they still wouldn’t send me details of return. I had to send photos of the watch, a video of why it wouldn’t work…. They kept telling me what a valued customer I was, it needed further investigation etc etc etc. Repeatedly thanking me for my patience (exact same words with each email).
I then realised that although trading as a UK company, they were in fact based in the US. I think half the replies were AI generated.
Their customer service is dire… keep well away.
April 30, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience.
We understand how important it is for issues to be resolved quickly and clearly, and we regret any inconvenience caused by the extended communication and additional information requests. In some cases, further details may be required to properly assess a fault and ensure the correct resolution is provided.
To fully resolve this matter, we kindly ask that you reach out to our customer support team again so they can review your case and assist you directly.
Thank you again for your time and understanding.
The customer service was excellent
The customer service was excellent, replied promptly and answered all my questions. So helpful.
April 11, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello there,
Thank you for your kind feedback!
We’re glad to hear our customer service team was able to assist you promptly and helpfully. We truly appreciate your support and look forward to serving you again in the future.
Amazing good Excellent quality, excellent service, reasonable price
Amazing Excellent quality, excellent service, reasonable price
April 29, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello,
Thank you for your fantastic feedback!
We’re thrilled to know you’re happy with the quality, service, and value we provide, and we truly appreciate you taking the time to share your experience.
Great
I have orders few straps already and each one is absolutely perfect. No issues with delivery, would recommend.
April 29, 2026
Unprompted review
Reply from astrastraps.co.uk
Hello Jani,
Thank you for your wonderful review and ongoing support!
We’re glad to hear you’re happy with your straps and that delivery has been smooth.
Watch straps for Google watch
Good choice of straps - different styles and colours.
The quality is good.
April 24, 2026
Unprompted review
Reply from astrastraps.co.uk
Hi there,
Thank you for your feedback! We’re glad to hear you’re happy with the range of styles and colors, as well as the quality of the straps.
We appreciate you taking the time to share your experience and hope you enjoy your purchase!
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