astrastraps.co.uk Reviews 

420
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, noting that the watch straps are extremely comfortable, durable, and very stylish for daily wear. Consumers are also very happy with the swift delivery times, neat packaging, and friendly customer support team members who always resolve issues quickly. However, some people mentioned that their online orders occasionally took too long to arrive, and tracking information sometimes failed to work properly. A few reviewers were clearly dissatisfied with incorrect product sizing or experienced frustrating difficulties when attempting to return faulty items for an exchange.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, stylish... See more

Quality

Consumers find quality to be positive, frequently praising the high-class appearance, comfort, and reasonable... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting fast shipping times and... See more

Order

Users describe positive interactions with order, noting that the website provides a simple and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising prompt communication and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great company, high quality products, swift delivery times and well packaged items. With 3 Apple Watch straps purchased from them now - 2 for casual day to day and 1 for smart dr... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

420 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(420)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Watch straps for Google watch

Good choice of straps - different styles and colours.

The quality is good.

April 24, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi there,

Thank you for your feedback! We’re glad to hear you’re happy with the range of styles and colors, as well as the quality of the straps.

We appreciate you taking the time to share your experience and hope you enjoy your purchase!

Rated 5 out of 5 stars

Great looking watch straps

Great looking watch straps, that ooze quality and at a reasonable price. Delivery was good too.

April 17, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hello,

Thank you for the 5-star review. We’re glad to hear you’re happy with the watch straps and that they meet your expectations in both quality and value. It’s also great to know delivery was smooth and timely.

We really appreciate your support and hope you continue to enjoy your purchase.

Rated 5 out of 5 stars

Great Straps

Very good quality straps

March 25, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hello,

Thank you for your feedback!

We’re glad you’re happy with the quality of our straps.

We truly appreciate your support and hope you continue to enjoy your product!

Rated 5 out of 5 stars

Lovely watch strap fits perfect to my…

Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits

March 10, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi,

Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.

Rated 5 out of 5 stars

Very cute and comfy watch strap

Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.

March 16, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi,

Thank you for your feedback!

We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.

Rated 5 out of 5 stars

Apple watch strap

Great quality product

March 11, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hello,

Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Great strap

This is my second strap purchase. The first lasted a few years and I am impressed so far with this one, lovely colour and soft quality silicone.

March 12, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hello,

Thank you for your feedback and continued support! We’re so glad to hear that you’re happy with your purchase.

We truly appreciate you choosing us and hope you enjoy your strap!

Rated 5 out of 5 stars

Great item fast delivery 👍

February 4, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Chin, Thank you for your review.

We’re glad everything arrived quickly and that you’re happy with your purchase. We appreciate your support and for choosing Astra Straps.

Rated 5 out of 5 stars

10/10

Awesome elasticated strap, no more sore arms from silicone straps. Prompt and fun updates then delivered as promised!

February 25, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Gill, Thank you for the great feedback.

We’re glad the elastic strap has been a more comfortable option for you. It’s also great to hear the updates kept you informed along the way.

We appreciate your support and hope you continue enjoying your strap.

Rated 1 out of 5 stars

Refund!!! - I don’t really leave reviews despite…

I don’t really leave reviews despite countless bad customer experiences however this is one of the worst shopping experiences.

I wanted to exchange an item and was going back and forth for a week. I then asked for a refund as the were being difficult with the exchange which took another week to sort out.

By the time they agreed to the refund i thought happy days. 1 day later the refund that was due was actually taken out my account. So I was charged twice for the same order . In summary no refund and charged twice for one strap. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED.

February 20, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Emmanuel, Thank you for your review.

We would like to clarify that we cannot manually process new charges from our end after an order is placed. All payments are authorized and completed at checkout through our secure payment system. We do not have the ability to charge a card separately from the original transaction.

We have checked our system and do not see any record of an additional order or second charge on our side. In situations like this, it is often helpful to contact your credit card provider to confirm whether the amount showing is a pending authorization or a duplicated posting on their end.

If you would like us to review this further, please contact our customer support team with your order number and a screenshot of the transaction, and we will gladly assist.

Rated 4 out of 5 stars

Good selection of watch straps

Good selection of watch straps. Simple and straightforward purchase. Only issue I had was the delivery time which was beyond their control. Overall,a good experience and would buy from there again.

February 7, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Halima, Thank you for your thoughtful review.

We’re glad you found a style that suited you and that the ordering process was smooth. We truly appreciate your understanding regarding the delivery timeline.

We’re continuously working on improving our delivery timeframes and carrier coordination to make the experience even better.

It means a lot to hear you’d shop with us again.

Rated 5 out of 5 stars

good quality products

good quality products

February 10, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Loraine,Thank you for your feedback.

We’re glad you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.

Rated 1 out of 5 stars

Straps far too big, impossible to get a refund

Straps far too big. When I asked for a refund, I kept getting refused - they just offered me a discount. I kept saying that they were too big so I wanted a refund, but they kept fobbing me off. This happend three times. After reading all the bad reviews here about the impossibility of being refunded, I accepted a 50% discount - as it was clear I would never get my money back.

February 11, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Janet, Thank you for your feedback.

We’re sorry to hear the sizing did not work for you. Strap length measurements are listed on each product page so customers can compare against their wrist size before purchasing, but we understand that fit can still vary from person to person.

Our team may offer partial refund options as one possible resolution, however a full refund is not automatically declined. Each request is reviewed based on the return terms provided at checkout.

If you feel your case was not handled correctly, please contact our support team again with your order details and we will re-examine it.

We are continuously reviewing our sizing information and support process to improve clarity and ensure a smoother experience.

Rated 1 out of 5 stars

Terrible straps

Terrible straps, cheap and flimsy
Doesn't fit Google watches

February 6, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

HI Elizabeth, Thank you for your feedback.

We’re sorry to hear the strap did not meet your expectations. Compatibility details are listed on each product page, including supported models, to help customers select the correct option.

If the item you received does not match the model selected at checkout, please contact our support team with your order number so we can review this for you.

We appreciate the feedback and continue working to improve product clarity and overall experience.

Rated 5 out of 5 stars

Really well made watch strap

Really well made watch strap, will definitely be ordering more.

February 7, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Lacey, Thank you for your kind words.

We’re glad you’re happy with your strap and that it met your expectations. It means a lot to hear you’re considering ordering again.

We truly appreciate your support.

Rated 1 out of 5 stars

Not a UK company despite their website…

Not a UK company despite their website and web address. I presume it is a Chinese company. Feel like I was tricked. Item still not arrived after 3 weeks. Tracking info does not work.

February 5, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Rosie, Thank you for your feedback. We understand your concerns regarding delivery and tracking.

We’ve flagged your case with our support team and are currently looking into it. You should receive an update from us shortly with more information.

We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. Fits my watch perfectly

January 29, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

HI Andrea, Thank you for your feedback! We’re glad everything worked out well and met your expectations.

We appreciate you choosing Astra Straps and taking the time to leave a review!

Rated 5 out of 5 stars

Quality item

Quality item, quick delivery.

February 3, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Wayne, Thank you for your feedback! We’re glad you were happy with your purchase and the overall experience.

We appreciate you supporting Astra Straps and taking the time to leave a review!

Rated 4 out of 5 stars

Good service

January 2, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Peter, Thank you for your feedback. We appreciate you taking the time to share your experience and your support.

Rated 5 out of 5 stars

Great product

Great product, easy to order.

January 4, 2026
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Natalie, Thank you for your feedback. We’re glad to hear the ordering process was simple and that you’re happy with your purchase. We appreciate your support.

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