astrastraps.co.uk Reviews 

421
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, noting that the watch straps are extremely comfortable, durable, and very stylish for daily wear. Consumers are also very happy with the swift delivery times, neat packaging, and friendly customer support team members who always resolve issues quickly. However, some people mentioned that their online orders occasionally took too long to arrive, and tracking information sometimes failed to work properly. A few reviewers were clearly dissatisfied with incorrect product sizing or experienced frustrating difficulties when attempting to return faulty items for an exchange.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, stylish... See more

Quality

Consumers find quality to be positive, frequently praising the high-class appearance, comfort, and reasonable... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting fast shipping times and... See more

Order

Users describe positive interactions with order, noting that the website provides a simple and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising prompt communication and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great company, high quality products, swift delivery times and well packaged items. With 3 Apple Watch straps purchased from them now - 2 for casual day to day and 1 for smart dr... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(421)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fitbit strap

Definitely recommend buying my strap from Astra strap genuine strap excellent quality brilliant customer service *****

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

This company is not based in the UK - long shipping

This company is not based in the UK! It is based in the US, shipping is not 'UK' based or Royal Mail as advertised on their website and takes around 2 weeks to arrive in UK, which I was only informed of after purchasing. I tried to cancel my order but was informed after emailing immediately after purchase that the item had already shipped. Would not recommend due to the GHG emissions and lengthy delivery time.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great fit

Bought it as a Christmas present.Delivered promptly.Fitted the Apple Watch perfectly.Lovely colour.appears to be good quality.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

Great product, good price

The strap was as expected at a manageable price everything was perfect except delivery. The person who delivered my parcel left the parcel in a really bad location and this almost meant I never found it.

December 18, 2024
Unprompted review
Rated 4 out of 5 stars

The magnetic strap arrived 3weeks from…

The magnetic strap arrived 3weeks from ordering, unfortunately it was not suitable as it easily fell off my wrist.customer services were amazing and I have replacement with fasteners, hopefully arriving soon

December 28, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look