astrastraps.co.uk Reviews 

421
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, noting that the watch straps are extremely comfortable, durable, and very stylish for daily wear. Consumers are also very happy with the swift delivery times, neat packaging, and friendly customer support team members who always resolve issues quickly. However, some people mentioned that their online orders occasionally took too long to arrive, and tracking information sometimes failed to work properly. A few reviewers were clearly dissatisfied with incorrect product sizing or experienced frustrating difficulties when attempting to return faulty items for an exchange.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, stylish... See more

Quality

Consumers find quality to be positive, frequently praising the high-class appearance, comfort, and reasonable... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting fast shipping times and... See more

Order

Users describe positive interactions with order, noting that the website provides a simple and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising prompt communication and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great company, high quality products, swift delivery times and well packaged items. With 3 Apple Watch straps purchased from them now - 2 for casual day to day and 1 for smart dr... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

421 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(421)

93 reviews in the last 12 months

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Rated 4 out of 5 stars

Great replacement Apple straps

I have bought a couple of replacement straps for an Apple Watch and they look great. My recent purchase of a leather strap looks very smart, slides on very easily just like the original Apple strap and has lots of holes so is suitable for a range of wrist widths. The strap was dispatched promptly by Astrastraps.co.uk but delivery was via Evri and I had no update from them on tracking other than “we have received it” for 5 days so it was unclear when delivery was going to be made. I did however get notification that delivery would be made on the day of delivery.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great straps

This is my second order from AstraStraps and all have been of great quality.

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Fake offshore company

Looks like I should have read all the negative reviews. Evidently a scam company. Thought like many it was UK based but didn’t pay attention to a US phone number. No shipping details and expect the items will either not be shipped or be terrible quality IF they arrive.
I will keep posting negative reviews to get the star rating down. These scam companies need shutting down.
Update : the items did finally arrive, and as per others experience here, are totally cheap rubbish - unwearable. I don’t hold any hope of refunds.

November 15, 2024
Unprompted review
Rated 2 out of 5 stars

Broke after a month

I bought a leather strap. It broke in just over a month. I contacted them. They offered to replace it but I had to pay £10.

Don’t waste your money

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous strap which will add a lovely…

Gorgeous strap which will add a lovely stylish look for an evening out or for an extra bit of bling if you like glamour every day. Great service and the availability of interest free payment options is nice to have too

October 20, 2024
Unprompted review
Rated 4 out of 5 stars

The straps I got are great

The straps I got are great. Bright, colourful and comfortable. The only problem was I had to attach the clips myself which was quite a fiddly task and there were no instructions on how to do it, just the clips and the straps.

October 10, 2024
Unprompted review

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